Alternatives to Insightly

• Lead Ranking & Scoring
• Pipeline Management
• Sales Management
• Marketing Campaign Management
• Customer Service/Help Desk
• Social CRM
• Account Management
• Contatc Management
• Analytics
• Organization Chart
• Project Management
• Sales Performance
• Full Mobile Support
• Outlook Integration
• Google Apps Integration

• Sales Force Automation
• Marketing Automation
• Customer Support & Service
• Inventory Management
• CRM Analytics
• Workflow Management
• Role-based Security
• Developer API for Third-party Integration
• CRM with Email
• Integration with Microsoft Office & Outlook

• Account and contact management
• Time management
• Task management and automation
• Sales force automation
• Sales forecasting
• Email marketing
• Customer service management
• Microsoft® Office® integration – Outlook® and Word®
• Business Intelligence
• Access options: the Web and mobile devices
• Create and manage quotes and orders
• Track status of quotes and orders
• Create powerful quota-based dashboard indicators
• Import lead lists from virtually any file format
• Mobile access

• CRM
• Marketing Automation
• E-Commerce
• Built-in metadata and keyword fields
• Drag and drop to craft and publish landing pages
• Web Forms
• Social Sharing
• Easy Publishing
• Email marketing
• Multimedia marketing management
• Marketing reports
• Scoring tool.

• Sales Force Automation
• Customer Support & Service
• Marketing Automation
• Quote to Order Automation
• Order Processing / Inventory / Fulfillment
• Renewals / Upsell / Cross-sell Management
• Commission Management
• Quoting
• Customer Self-Service
• Mobile/Wireless
• Partner Relationship Management
• Ecommerce
• Multi-Language, Multi-Currency, Multiple Company & Locations
• Dashboards, Analytics and Reporting
• Integration with Microsoft Office & Outlook
• Sales Forecasting
• Billing and Invoicing
• PSA: Resource Mgt, Time & Expense, Projects
• Marketing Lead Source, ROI, Revenue by Lead Source Reporting
• Email Marketing, Target List Segmentation and Creation
• Web Forms
• Customization Platform
• Workflow Management
• Accounting Integration

• World Class Customer Relationship Management for B2B or B2C
• Mobile Support (iPhone/iPad, Android, BlackBerry)
• Full Order Management: Product Catalog, Quotes, Invoices, ..
• Sales Force Automation & Forecast Tracker
• Affordable for Small/Medium Businesses
• Service Contracts & Case Management
• Available as On Premise Software or Cloud-Hosted Service
• Project & Resource Management
• Built-In Self-Service Portal for Collaboration
• Employee Timesheets, Expense Reports
• Portal Includes Integrated eCommerce Store
• Human Resources Management
• Comprehensive QuickBooks Integration
• Customizable Workflow Automation
• Class-Leading Group Calendaring
• Document Management
• IP Telephony Integration (Skype etc..)
• Inbound/Outbound HTML Email
• MS Word Mail Merge
• Syncs With Google Applications

• Contact Management
• QuickBooks Sync
• Customization
• Gmail, Outlook and More

• Flexible ticket management with automated workflow
• Multi-channel support: email, web, phone, chat, social media
• Mobile support with native iPhone, iPad, and Android apps
• Robust reporting and advanced analytics
• Customer facing web interface that you can easily brand
• Knowledge base portal and community forums included
• Over 100 out-of-the-box integrations with 3rd party apps
• Open API enabling seamless integration into your business
• Multi-brand support with linked accounts
• Unlimited, free "light agents" (Enterprise plan only)
• Group rules and macros
• Screencasting
• Public and private forums
• Full CSS rebranding
• Multi locale (timezone and languages)
• Export ticket views to CSV
• SSO with Twitter, Facebook, Google and SAML
• REST API
• Pre-built: Salesforce, SugarCRM

• Easy-to-use dashboard
• Collaborative tool supports Facebook, Twitter, & Gmail cases
• Sophisticated business rules efficiently route cases
• Flex pricing to support whole company
• Airtight case management system
• Complaint Tracking System
• Self-service support center
• Social Media integration
• Macros
• Bulk Updating
• Labels and Custom Fields
• Customer Profiles
• Case History
• Mobile Support
• Multilingual Support
• Business Insights
• Integration with GetSatisfaction, Salesforce, Google Apps
• Olark, Do, Snapengage Integration
• Create Cases from Facebook Messages.

• Error-free and consistent quotations and contracts
• Shorter sales cycles
• Higher scoring rates
• Lower sales cost

• Client Management & Billing
• Capture Leads
• Sell Leads
• Website Integration
• Detailed Reports
• Campaign Management
• Automated Selling
• Automated Billing
• Phone Tracking
• Phone Lead Capture
• Click-to-Call
• Web Analytics

• Web-to-Lead Capture
• WYSIWYG Email Templating
• WYSIWYG Web Form Builder
• SMS Marketing
• Lead Distribution
• Marketing Automation
• PPC Tracking
• Search Analytics
• Inbound Call Tracking
• Sales Lead Management
• A/B Testing
• Campaign Management
• Click-to-Call
• Detailed Visitor Analytics
• Drip Email Marketing
• Landing Page Optimization
• Lead Aggregation
• Agency Management