Answerbase
Software by Lumin Creative
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What is Answerbase?
Answerbase is a community Q&A platform you can easily integrate into your existing website, giving you the ability to effectively engage and support the needs of your visitors while benefiting through increased search engine traffic and community driven support. Your visitors are able to easily ask questions and contribute back by submitting quality answers relevant to your website's subject-matter.
Creating a Q&A community through Answerbase can be accomplished in just minutes, with easy setup as well as integration with your current site. Through advanced customization and integration tools, you're able to adjust the look and feel of the platform to be consistent with your current online presence, and also have a variety of integration tools to easily distribute content and functionality throughout your existing site.
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Pricing
Answerbase offers a free trial as you get a feel for the service and has pricing tiers that will satisfy any level of client. Whether you are a startup website or blog or one of the most well trafficked sites in the world....we can serve you. With pricing starting at $15 per month, take a look at our available tiers today to see which one fits your needs.
Categories:
Blog Software, Social Media Software, Web 2.0 Software, Customer Service Software, Support Services Software, Search Marketing Software, SEO/SEM Software
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Overview
Answerbase provides a powerful social question & answer system, giving you a valuable and useful tool that effectively drives organic traffic back to your site and services. Whether you want to integrate seamlessly into your existing presence or starting a new stand-alone platform, we give you the ability to launch a valuable new service quickly.
The platform allows your users to ask pointed questions to the community, and get informed answers to those questions quickly and effectively. The community has the ability to both ask and answer questions, which sets the foundation to a traffic generating system that largely grows itself since the content is all generated by the users. The system is organized so that users can easily find relevant information, and take advantage of the many uses of the system. Your users are able to ask a question to the community, answer questions, browse or search current solutions, and find experts with particular skillsets quickly with our intuitive user interface.
Benefits
Creates a Thriving Online Community
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Launching an Answerbase Q&A site is a great way to create an active online community. When you add a Q&A community to your site, you allow your website visitors to actively engage both your website and each other through the asking and answering of questions. This type of activity helps bring those users back to your site, and in the process also creates content that will help draw more visitors from search engines.
Provides Community Driven Support
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Allow website visitors knowledgeable about your content, products, or services to help support others who are looking for information. Adding a Q&A community to your site allows subject-matter experts both within the community and on your team to provide the most qualified answers to those who ask questions. This type of community driven support presents your visitors the best possible solutions to their inquiries.
Attracts New Search Engine Traffic
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Having a Q&A platform on your site is extremely effective in attracting new visitors to your website. Each question asked generates a new page on your system that has Search Engine Optimized page titles, URLs, and descriptions. Since people with similar issues use search engines to find solutions, your content will show up in the search results and bring new visitors to your site. These users either find the answer to their question, or can ask their own question into the system which in turn draws more traffic to your site. The system therefor benefits your current visitors while also attracting new visitors to your site’s content, products or services.
Features
• Your Visitors Asks Questions
• Visitors and Staff Answer Questions
• Social Media Integration
• Extensively Optimized for Search
• Advanced Customization Options
• Seamless User Integration
• Content Moderation Tools
• Mobile Site for Phone Browsers
• Robust System Administration Tools
• Detailed User Profiles
Technical Details
Answerbase is a Software as a Service (SaaS) platform, so the technical requirements for integrating with your website are minimal and you can integrate a Q&A platform with your existing website in just minutes. There are also advanced integration tools available, allowing you to easily accomplish functional and content integration as well as advanced Single Sign-On authentication which provides seamless integration with your existing login/registration.
Systems supported: Web-based
Deployments: Cloud, SaaS
Support, SLA, Guarantees, Data Security & Privacy Information
The Answerbase platform is fully supported, so Answerbase will worry about the updates and upgrades to the system at no additional cost to you. The system is monitored 24/hours a day, 365 days a year to ensure that the platform stays up and running and the performance gives your users a positive experience.
Market Coverage
Geographies served
• Asia
• Australia
• Canada
• China
• Europe
• India
• Latin America
• Middle-East and Africa
• United Kingdom
• United States
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Languages supported
• English
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Customer types served
• Associations
• Large Enterprises
• Public Administrations
• Small Business
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Full featured Q&A community tool
Review by Michelle on 2011-08-18
I would venture to say that many businesses would benefit from having a Q&A community on Answerbase.com. This type of solution works especially well for products and services where customers may need extra help in terms of using the product and understanding the scope. For some services, may it be health-related, real estate, business oriented, technology, law – anything where there are rules and laws that can be confusing — this type of community can very much help answer basic questions. From a marketing POV – a Q&A community can provide a masterful way to stay in touch with customers as well as evangelize people as experts for your product or service. Finally, Answerbase.com does a nice job of allowing you to have another outlet for optimizing your site as more people come to your website for advice and answers.
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