BeAnywhere Support Express

Overview

Professional remote support solution.

No software installation required.
Provide immediate support to customers and colleagues without pre-installing software.

Remote control, File transfer and Chat.

Access to unattended PCs.
Install BeAnywhere as a service and access PCs even when unattended.

Restart and automatically reconnect remote computers.
Restart in safe mode included.

Generate reports about your support activity over a defined period of time.
Learn how many sessions have you provided to a customer and precisely how much time have your technicians spent. Export all data to an Excel file for further analysis and as proof of your work.

One click. That's all it takes to start a support session with your customer. Even the most novice of the users can ask for your support with ease.

Applet customization.
Customize the applet used by customers to send support requests with your own logo, company name and color.

High performance networking. BeAnywhere proprietary networking protocols, optimized to provide fast and secure P2P connections, will assure you the best performance.

Ultra compact. Install it on any pen drive and take it with you everywhere.

Firewall friendly.
Never mind about firewalls, changing settings and IP addresses. Your only requirement is an Internet connection.

All communications are encrypted with an RC4 compatible algorithm with a 2048 bit key and are digitally signed. Every access to the Console and Management Area go through a secure HTTPS connection.

BeAnywhere is fully compatible with Windows 7 and Vista UAC. You may encounter support scenarios where you need administrative privileges to fully support the remote computer. BeAnywhere allows you to raise your permissions level by sending a request to your customer.

Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions.

Benefits

Get the same basic features as other solutions in the market (Logmein, Teamviewer, Webex, GoToAssist, etc.) for a fraction of the price.