Cloud Business Apps

Business Needs


When I Work Now Integrates with Quickbooks

By James Clifton, 21 October 2014

Two things employers hate, employee scheduling and payroll, are about to get a whole lot easier. How so? Because, this really is great news for small business owners, employee scheduling app When I Work has just announced a new partnership with Quickbooks Online. In fact it is more than just a partnership it is full integration with Quickbooks Online.  (more…)


Xero is gaining popularity in the cloud-based small business accounting software space, as you may have heard by now. The app is in use at more than 334,000 businesses at present.  If you're one of its many fans, you may have heard about the new Xero Add-On Marketplace. Recently launched, the Xero Add-On Marketplace brings you more than 350 small business integrations that help you customize your accounting system, all within Xero's interface. (more…)


Top Five Alternatives for Social Media Marketing

By Diana Berryman, 20 October 2014

Many of us use social media marketing apps and software. Of course the best known platform is Hootsuite, but what if it doesn't cover all your bases, what are the alternatives to Hootsuite and how do they compare with the mighty ones? What if you need other functions from your social media marketing package? You may need a full-package marketing automation service, a one-stop-shop to organize your daily marketing campaigns that still offers you the social media functionalities of Hootsuite. Let's look at alternatives for email marketers and eCommerce businesses. (more…)


As a freelancer, you have a to-do list that is a mile long. There's the work itself, whether its graphic design, writing, editing, or anything else. There's going over briefs and interacting with clients. There's keeping your workspace organized, which is no small task. There's the never ending struggle to make some free time for yourself and your loved ones. And, on top of it all, there's the part where you keep track of your time and expenses, send invoices, and collect payments. (more…)


More years ago than I'd care to admit, I worked at a certain electronics retailer. The employees there had a pejorative nickname that we assigned to rookies: "blank stares." This was, of course, a reference to the expression on the average new employee's face when an erudite customer came into the store and asked about analog-to-digital converters or capacitors, or some such electronic doodad. Back then, new hires were instructed to "RTFM: read the freakin' manual" to find out how things worked. Fortunately, the learning management system has taken the place of such activities - and brought an end to similar "initiation rites" at businesses across the world. Let's face it, though, whether you sell consumer electronics or serve cupcakes, certain skills and learning are required to deliver your goods or services to customers. (more…)



Are you ready for this? There’s good news and bad news. First, the bad news – project management is rapidly taking on a new, additional dimension. This will mean extra work, smarter people, better tools or some combination of the aforegoing. Now the good news – if you can integrate this new dimension into your enterprise or organizational projects, your business stands to go further, be more profitable, satisfy more customers and motivate more employees. This extra dimension is project leadership. Not just project management. And before you dismiss this as another whimsical idea from the HR department, there’s something you should know. (more…)


GetApp Customer Service Twitter Chat with Samanage and Freshdesk For the third GetApp Twitter Chat we discussed Customer Service with Freshdesk and Samanage. Over the course of an hour we discovered many of the emerging trends in customer service as well as how cloud based software has changed the way customer service is delivered. We also touched on gamification and how it is used to motivate agents and how clients are provided with materials to solve their own problems before having to reach out to an agent. (more…)

Found in Customer Service


So the whole world is talking about iPhone 6, did you get one, what do you think? Our technology is becoming ever-more impressive year-on-year, we can do just about anything on our mobile devices. Business owners need to be in touch with what’s going on 24/7 when they are on the road, or even just around the block. That’s where apps can help you to market your business on the run. Lets talk about the best marketing apps for iPad and iPhone and how each of them suits your different mobile marketing needs. (more…)


Wow, it seems like there are a million small business accounting apps on the market, with more coming out all the time. In fact, many of them are great, and one is often just as good as another, in terms of features. So it becomes a challenge to distinguish one accounting app for another, especially for small business owners who hate accounting. Let's face it, that's the case quite often - maybe most of the time! (more…)


Marketing Automation Software to Rock Your World

By Diana Berryman, 13 October 2014

Oracle Eloqua has been a long-standing leader in the world of marketing but what alternatives to Eloqua are there out there? Marketing Automation Software is huge and can change the face of your business. There can’t be too many businesses who don’t use marketing and marketing automation apps in one form or another, but who is king of the hill? (more…)