Cloud Business Apps

Operations Management


What’s the biggest challenge for any leader trying to roll out new business software? It’s forming new habits, because, as you know, old habits die hard. Nothing is more true than the habits of sales people blocking the proper adoption of a customer relationship management software or CRM. When we started Pipedrive we knew that building a cutting edge sales software wasn’t going to be enough -- we needed to focus on making the app as easy to implement as possible. Still, a lot of what has to do with the ease of starting to use a new software has nothing to do with the software itself. Today we visit offer you tricks from our own experience to help you roll out a software to your small business. (more…)


Is Minnesota the Next Start-up Mecca?

By Jennifer Riggins, 7 August 2014

You hear Minnesota and you shiver or picture Target department stores. It's not exactly the place you imagine entrepreneurs and investors flock to, when there are warmer options that come equipped with surfing and THE tech reputation. But at least for fantastic workforce management and scheduling apps company ThisClicks, investors are bearing 20-below temps to throw money toward growing these real solutions for small businesses. (more…)


The Best Android Construction Mobile Apps

By Stephanie Miles, 7 August 2014

As general contractors, handymen, and other professionals in the construction industry get increasingly comfortable with smartphone technology, the number of Android construction mobile apps is exploding. By taking advantage of Android smartphone technology, developers have been able to create innovative mobile apps that do everything from simple calculations to 3D designs and architectural renderings. Although Android construction management mobile apps run the gamut as far as technology and features are concerned, they all serve the same general purpose, which is to serve the needs of professionals working in the construction industry. To help make sense of this expansive app category, we have combed through the best Android construction management mobile apps and come up with a filtered list that is sorted by user. Electricians, carpenters, architects, and other professionals in the construction business can use this list to find out which Android apps are worth downloading right this second. Here are our selections. (more…)


When you break it down, everything in business is made up of tasks. Whether you’re checking expense reports, making a plan for a new sales promotion, or preparing for an IPO, they're all tasks of one sort or another. Some can be further divided into subtasks (like that initial public offering). Some must be grouped together as processes or as global operations for the individual importance of each task to be appreciated. But whatever its nature, each task must be correctly managed to optimize its contribution to the organization as a whole. (more…)


Do you know what your field technician is doing right now, or why he’s been late to his past three scheduled appointments? Managing offsite employees is notoriously difficult, especially for companies in the service industry that rely on customer referrals to generate new business. Field service management apps are one of the ways that service and repair-based businesses are improving the efficiency and reliability of their offsite technicians. Although specific features vary from app to app, most field service management apps offer tools that managers can use to track the location of their employees, shorten billing cycles, cut down on unnecessary paperwork, and deliver better service overall. As a result, businesses that use field service management apps are able to improve on-time records, deliver better service and generate more referrals from satisfied customers. Below, you’ll find a list of the top five field service management apps on the marketplace today. (more…)



Field service organizations of all kinds understand the business benefits of mobile devices (smartphones, tablets, phablets, etc.) for workers in the field. The benefits of these devices are increased exponentially when they’re paired with mobile, cloud-based field service management applications. The impact of mobility within an enterprise cuts across a variety of areas including: Productivity Profitability Customer satisfaction Business intelligence However, simply purchasing and deploying myriad mobile devices along with an enterprise field service management solution is even more complex than it sounds. To ensure an investment in mobile, field service management reaches its full potential organizations need to prepare the people, processes and systems that will be affected but the new mobile technology. We've established ten first steps that can help ensure that mobile field service solutions reach their business improvement goals. (more…)


Do you send out flurries of emails about jobs to be done – and hope that somebody somewhere is keeping track of them? Does your own inbox fill up with instructions that you can only sort by date or by sender, but never by priority? In either case, you may have realized that it doesn’t take many tasks – handed out or received – before you need something better than just your webmail to organize your work. (more…)


If you want to know the answer, and this article isn't your first stop, I wouldn't blame you for feeling a little desperate. If you've asked the question "What's the difference between a service desk and a help desk?", I'm sure you got a whole lot of answers. Even worse, many of them probably seemed completely contradictory. (more…)


No matter what type of business you're in, implementing an Enterprise Resource Planning (ERP) solution is a critical project that must be taken seriously. From concerns about cost and demonstrating ROI, to practical considerations about who will manage the process at your company, ERP implementation efforts require commitment by a project team and support by business leaders to ensure success. There's no getting around the fact that enterprise resource planning deployment is a major undertaking, but the process doesn't have to be painful. With proper planning and execution, implementing an ERP system should be a smooth process and quickly improve efficiency across your business. Here are some critical ERP implementation best practices to consider when selecting and deploying a solution. (more…)


ERP for Head of Class Businesses

By Jennifer Riggins, 23 June 2014

We help you guys find the right enterprise resource planning system (ERP), but we don’t always follow up to see how it’s going. The fact is, many people pay for an ERP that’s essentially useless. If you don’t put the time in upfront and implement it the right way for your team, an ERP can be a total waste of time and money. That’s why it’s essential that you take advantage of free demos and free trials to test out if an ERP is right for your business and, especially, to test if an ERP software company has the right customer service for your business. (more…)