By Stephanie Watson, 9 May 2013
Businesses today need every edge to ensure that they come out ahead of their competitors. Thankfully programs like AtMail come along. The problem for many small businesses trying to make it big on the World Wide Web is that there are many tools and programs promising impressive results. Because there are so many, it it’s difficult to know what you need for your business now, and what you can do without until a later date. One thing that no business is going to survive long without, however, is a solid email platform. In this AtMail review we will see how it delivers email for businesses in a really big way.
By Stephanie Miles, 29 April 2013
Two in three Americans said they would spend more with a business that provided “excellent customer service,” according to a 2012 survey by American Express. Agendize is an all-in-one platform that provides businesses with the tools they need to offer exceptional customer service. By adding online scheduling, click-to-call buttons, and live chat windows to their websites, companies of all sizes can open up the lines of communication and increase overall satisfaction rates with customers. In this Agendize review, I will take a close look to determine which of the platform’s tools and features are most useful for users with small to medium size businesses. I will also find out how companies can use Agendize to increase conversions and promote loyalty among current customers.
By Rakesh Sharma, 16 April 2013
There are several benefits to using social networks. Collaboration is one of them. This week we will review a solution that transposes the social network paradigm (and benefits) to businesses. In this Oogwave review we will see how this software can be used as complete platform for content sharing in an enterprise. We will look at its features, interface, and see how it can be of use to you.
By Rakesh Sharma, 3 April 2013
We have written about the problems of integrating SaaS applications numerous times earlier on this blog. The integration problem is one of complexity and expense. This week we will look at a solution that solves this problem by making use of open source technologies. In this MuleSoft review -we will discover how an integration suite can simplify cloud integration. We will look at its features, interface, and see how it can be of use to you.
By Michele Nachum, 21 March 2013
You send out seemingly hundreds of emails to customers and get not one response - maybe an "out of office" reply and we all know those do not count. You scratch your head and wonder why out of so many emails not ONE person thought to return your email. Was it the email address? The subject line? The copy or template of the email? Is everyone just incredibly busy or incredibly rude? What is not resonating? Two weeks later - you send out more emails - and get several replies - finally! What made that email more successful? Many sales and marketing teams that depend on email as a major form of outreach often wonder what the secret is to that one email that has the magic touch. We will discover some of this beauty in this Yesware review, a solution that helps sales teams who need to pitch and sell via email to better understand who is opening what emails and when. Let´s see how to take some of the guesswork out of the whole email process.
By Rakesh Sharma, 4 March 2013
Successful online retailers understand that selling online is about selling of course, but it's also about everything that happens once an order is placed in their shopping cart or marketplace. Managing orders from multiple channels and inventory management can be a complicated thing. Besides the fact that it involves a mix of online data and offline efficiency, it is a function of multiple systems, processes, and third-party applications that, taken together, can confuse and cost valuable delivery time. This week we will look at a solution that aims to simplify the backoffice of your online sales. In this Ordoro review we look in details into this web-based order and inventory management solution. We will look at its features, interface, and see how it can be of use to you.
By Rakesh Sharma, 26 February 2013
In its most basic form, SaaS is about deconstructing complex enterprise applications to basic, simple elements. This week, we will review one such application that deconstructs enterprise resource applications. In this TradeGecko review, we will see check how easy it is to use their inventory and order management solution. We will look at its features, interface, and see how it can be of use to you.
By Michele Nachum, 20 February 2013
GoToMeeting has undeniably been one of the more popular online meeting applications in the past decade. It started in 2004 and since then has offered companies of all sizes the ability to host online meetings anytime and anywhere. The application is not free but it is affordable especially if you are in a business that requires several online meetings in a week or month. Since the recession began nearly eight years ago, many businesses have seen the light in terms of patching disparate teams together via phone or web video conferencing . Why pay for an expensive flight and hotel room when you can see your team members face to face on a screen? We will see in this GoToMeeting review how the application has taken some of the hard "road" time off sales teams schedule and put more time selling versus driving or flying to a customer.
Found in Productivity
By Rakesh Sharma, 21 January 2013
In the connected age, information clutters up as bookmarked links on our browsers. Settling on credible sources and sifting through those bookmarks later can be a painful process later. Constructing a coherent- and well-researched piece can become that much more difficult. It is easy to forget the source and intent of a particular bookmark, a problem that is magnified during research projects which require coordination between multiple stakeholders. This week, we will review Annotary - social bookmarking and annotation platform that might be a possible solution to the problem. We will look at its features, interface, and see how it can be of use to you.
By Rakesh Sharma, 16 January 2013
For better or worse, mobile workforces are here to stay. Connected devices and technologies have enabled workers of services organizations to transact on the road, enhancing productivity and efficiency. Combine these benefits with the cost-saving benefits of a cloud-based solution and you have a winner. This week, we review one such solution. We will review clock.in – a cloud-based mobile workforce management solution. We will review its interface, features, and see how it can be of use to you.