Cloud Business Apps

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Do you know what your field technician is doing right now, or why he’s been late to his past three scheduled appointments? Managing offsite employees is notoriously difficult, especially for companies in the service industry that rely on customer referrals to generate new business. Field service management apps are one of the ways that service and repair-based businesses are improving the efficiency and reliability of their offsite technicians. Although specific features vary from app to app, most field service management apps offer tools that managers can use to track the location of their employees, shorten billing cycles, cut down on unnecessary paperwork, and deliver better service overall. As a result, businesses that use field service management apps are able to improve on-time records, deliver better service and generate more referrals from satisfied customers. Below, you’ll find a list of the top five field service management apps on the marketplace today. (more…)


                I have a confession! For all my social media bravado, when it comes down to numbers and analytics I am as terrified as the next girl (or boy)! I know that if I sit down and concentrate for long enough, I can learn about and adapt to anything. The problem is I kind of glaze over and get easily distracted if I look at them for too long…..oooo shiny! This very reason makes me want to kiss the people who have finally made that side of marketing easier and more interesting with solid marketing software for me to analyze the fruits of my creative labor! (more…)


Where would you look for or find out about the people that have the most influence on project management professionals? Word of mouth is one option, but it’s subjective. Search engine results are more impartial, but are they relevant? After all, you won’t influence people unless they read what you write. Does a social network like Twitter have the answer? (more…)


As you may have noticed, we're big-time cloud lovers around here, and we are loving the transition away from fixed media and physical processors to cloud-based, scalable solutions. But security is a common – and totally understandable – concern when considering whether or not to move your files and other digital assets to the computing cloud. (more…)


Best Marketing Influencers on Twitter

By Diana Berryman, 10 July 2014

Marketing in general, and particularly social media marketing, is taking over the world! Ok so I am slightly biased, being a social media marketer myself, but it is an exciting, ever-changing world of new and inspirational ways to make a success of your business. The very best thing about marketing your business on Twitter is that absolutely anyone can do it! There is so much information out there, millions of blog posts to read. Thousands of great people to mentor you. A billion ideas for you to adapt to suit your own business and to inspire you to imagine brand new ideas. If you are new to marketing and social media it won’t do you any harm at all to learn from the best. I started writing this list with people in mind. The more research I did the more amazing, influential, marketers I came across. This may have to be the first of a series of articles about the people who know their marketing stuff on Twitter. Watch, read and learn folks! (more…)



Ten of the Best Marketing Time-Savers

By Diana Berryman, 8 July 2014

How do I find the time to manage all my online marketing campaigns I hear you cry? Planning an adventurous, multi-level, fast-paced online marketing campaign is essential to your business success, but how do you find the time to manage it all? That is where marketing automation software comes in. Platforms that allow you to complete repetitive jobs in no time at all, plus the ability to: (more…)


This post is primarily geared towards the implementation of  large on-premises software packages, particularly Enterprise Resource Planning software (ERP), however some principles may apply more broadly to businesses of al sizes as well. Whether you are selecting an introductory accounting package, or purchasing a full integrated ERP system, be sure to adhere to the following five steps: (more…)


There are a couple of trends in cloud-based business software: mobility, integrations, customization, and ease of use. All these are happening with one goal in mind: to make technological business solutions accessible to the masses. You no longer need a doctorate in a specific software niche to improve processes and productivity -- pretty much anyone can use business apps for this. But this is a rather newer ideal. That's why it's interesting that way back in 2003, Kevin Sequeira joined Tenrox (now a part of Upland Software), a company that makes professional services automation software for the greater professional services market. Today, we learn from Kevin, the General Manager & Director of Product management of how it happened. (more…)


No matter what type of business you're in, implementing an Enterprise Resource Planning (ERP) solution is a critical project that must be taken seriously. From concerns about cost and demonstrating ROI, to practical considerations about who will manage the process at your company, ERP implementation efforts require commitment by a project team and support by business leaders to ensure success. There's no getting around the fact that enterprise resource planning deployment is a major undertaking, but the process doesn't have to be painful. With proper planning and execution, implementing an ERP system should be a smooth process and quickly improve efficiency across your business. Here are some critical ERP implementation best practices to consider when selecting and deploying a solution. (more…)


Big Data Makes the World Spin

By Jennifer Riggins, 2 July 2014

There are those of us who like guesstimates and making up as we go along. Usually we are not the ones calling the shots. Those big shots are data-aholics. The Gordon Gecko archetype in a three-piece suit isn't the one running the world anymore. It's much more Revenge of the Nerds than Wall Street. These movers and shakers are the big data moguls of the world. If you aren't measuring it, anymore, it doesn't matter -- knowledge is power now more than ever. And it's official, your business intelligence software has become the most important tool your company can have. (more…)