Cloud Business Apps

Tips & Lists

Lists of Best Business Applications and Web-based Business Software


The world of application performance management software is experiencing a shake-up of sorts, spurring great changes not only in the industry itself (see also: the breaking up of Compuware into two entities), but also in how IT professionals look at the Web. The average webpage is simply more complex than it was a few years ago, when all the code that comprised a typical webpage all resided in one place. (more…)


Xero is gaining popularity in the cloud-based small business accounting software space, as you may have heard by now. The app is in use at more than 334,000 businesses at present.  If you're one of its many fans, you may have heard about the new Xero Add-On Marketplace. Recently launched, the Xero Add-On Marketplace brings you more than 350 small business integrations that help you customize your accounting system, all within Xero's interface. (more…)


As a freelancer, you have a to-do list that is a mile long. There's the work itself, whether its graphic design, writing, editing, or anything else. There's going over briefs and interacting with clients. There's keeping your workspace organized, which is no small task. There's the never ending struggle to make some free time for yourself and your loved ones. And, on top of it all, there's the part where you keep track of your time and expenses, send invoices, and collect payments. (more…)


  Customer service is one of the most important aspects of your business. Having good customer service will increase your sales by creating repeat customers and fans of your business. Your job needs to be to exceed the customer's expectations, every time.That is why most business experts always tell you to under promise and over deliver. If you give more than your customers expect, even if a mistake has been made, you'll find that your clients remain happy and continue to be customers. You, as a manager can start with empowering your customer service agents to address customer's issues. What Aspects Of Customer Service Is Your Team Probably Getting Wrong? (more…)


"All the history (and, in many ways, the future) of a company is hidden in its data," Nicolas Raspal, Chief Technology Officer for BIME Analytics, recently told GetApp. (more…)



The Top Ten Essential Apps for Start-ups

By Todd Spear, 7 October 2014

The story of your start-up begins with a great idea. Thankfully, nurturing and developing the idea is often the hardest part. After you've survived the agony and the ecstasy of first envisioning, then selling your start-up idea to yourself and others, the actual work can begin. And it's then that a carefully selected arsenal of apps becomes your best friend. (more…)


The phrase small business accounting has long been known to strike fear into the hearts of many entrepreneurs. If the thought of keeping track of invoices, receipts, and other financial documents makes you cringe or, worse yet, rue the day you put on your entrepreneurial hat and started your small business, fear not! With the help of two cloud-based apps - FreshBooks and ShareFile - you can take the sting out of small business accounting. (more…)


It's crystal clear that customer service is important. No matter what industry your small business is in, you need to make sure that your clients receive the service they pay for. Apart from the traditional meaning of customer service, which is according to Wikipedia "the provision of service to customers before, during and after a purchase", small businesses also need to be aware of the importance of the social consumer. The concept behind this term is that consumers first check their social networks to learn about products they might want to acquire. Your customer support starts here! No doubt, social media has made customer service more complex and challenging. It's good then that there are customer services management tools and experts who put their effort on the doctrine and the investigation of excellent customer service. GetApp has researched the trending topics about customer service for small businesses  taking place on the social web and identified the top customer service social media influencers. (more…)


Whether your business runs on apps or your business is building apps - cloud-based, Web, or mobile - you know that you need them to run smoothly and each to work "as advertised" so your business can meet its goals. But, how well are all those apps really working? Are they working correctly? Efficiently? Are all the various apps you use to get the job done, whatever it may be, all playing nicely together? If that question catches you off guard, it's probably because you don't have a real-time tool to let you visualize how well your apps are working. In other words, you've probably never discovered the best application performance management software. (more…)


Six Kick-Butt Alternatives to Wave Accounting

By Todd Spear, 22 September 2014

Editor's Note: Several of our readers have written in to point out that Wave small business is a free tool, in contrast to the paid offerings in this article. Although pricing is not the focus of this article, it's certainly a top consideration, and GetApp nor the article's author meant to imply otherwise! Wave Accounting has been around for years, and many business have been using it, to varying degrees of satisfaction. In fact, user reviews and ratings of Wave Accounting here at GetApp are mixed. Certainly, this free accounting tool is not without its fair share of fans, but noticeable grievances have emerged. Users have cited issues with bank account migration/sync and data loss. In short, some say Wave has a few glitches. Rather than quibble about the oft-stated peculiarities of the app, we've pulled together this list of six alternatives to Wave Accounting that we think certifiably kick butt. The accounting and financial reporting apps that make this list have been selected for there stability, easy synchronization, and robust reporting features, as well as any features they might have which go beyond the capabilities of Wave Accounting. Here are our picks. (more…)