Cloud Business Apps

Tips & Lists

Lists of Best Business Applications and Web-based Business Software


It's crystal clear that customer service is important. No matter what industry your small business is in, you need to make sure that your clients receive the service they pay for. Apart from the traditional meaning of customer service, which is according to Wikipedia "the provision of service to customers before, during and after a purchase", small businesses also need to be aware of the importance of the social consumer. The concept behind this term is that consumers first check their social networks to learn about products they might want to acquire. Your customer support starts here! No doubt, social media has made customer service more complex and challenging. It's good then that there are customer services management tools and experts who put their effort on the doctrine and the investigation of excellent customer service. GetApp has researched the trending topics about customer service for small businesses  taking place on the social web and identified the top customer service social media influencers. (more…)


Whether your business runs on apps or your business is building apps - cloud-based, Web, or mobile - you know that you need them to run smoothly and each to work "as advertised" so your business can meet its goals. But, how well are all those apps really working? Are they working correctly? Efficiently? Are all the various apps you use to get the job done, whatever it may be, all playing nicely together? If that question catches you off guard, it's probably because you don't have a real-time tool to let you visualize how well your apps are working. In other words, you've probably never discovered the best application performance management software. (more…)


Five Kick-Butt Alternatives to Wave Accounting

By Todd Spear, 22 September 2014

Editor's Note: Several of our readers have written in to point out that Wave small business is a free tool, in contrast to the paid offerings in this article. Although pricing is not the focus of this article, it's certainly a top consideration, and GetApp nor the article's author meant to imply otherwise! Wave Accounting has been around for years, and many business have been using it, to varying degrees of satisfaction. In fact, user reviews and ratings of Wave Accounting here at GetApp are mixed. Certainly, this free accounting tool is not without its fair share of fans, but noticeable grievances have emerged. Users have cited issues with bank account migration/sync and data loss. In short, some say Wave has a few glitches. Rather than quibble about the oft-stated peculiarities of the app, we've pulled together this list of five alternatives to Wave Accounting that we think certifiably kick butt. The accounting and financial reporting apps that make this list have been selected for there stability, easy synchronization, and robust reporting features, as well as any features they might have which go beyond the capabilities of Wave Accounting. Here are our picks. (more…)


The final week of August 2014 highlighted the news of a cyber attack against a large organization, J.P. Morgan Chase & Co. As government agencies sort through what exactly happened (believing the attack to have originated from Russia,) the public has been reminded of other prominent cyber attacks of late. eBay was hit in an attack in which customer passwords were stolen. Customer credit card data was stolen in a January 2014 cyber attack against U.S. retailer Target. Of course, for those of us in business, these are familiar stories. (more…)


Have you ever seen the classic 1960 film The Apartment? In the film, Jack Lemmon's character works in what you might call a shining example of the kind of workplace that is becoming increasingly rare: a cavernous accounting department which takes up a whole floor in a skyscraper. (more…)



In honor of our Free Twitter Chat on Add-ons & Integrations in Small Business Accounting Today at 1200 EST #GetApp, we are counting down the top accounting influencers on Twitter. Follow them to get all the numerical dirt! If you think accounting is boring by nature, think again. Money is, after all, what makes the world go 'round. The movers, shakers, and expert commentators that live and breathe money can be valuable founts of insights for you. At the macro level, a mere frown from the likes of Janet Yellen or Ben Bernanke can send ripples through global markets. Those occasions are (some would say, thankfully) rare. There's nothing mundane about money, day-to-day, though. The top accounting influencers on Twitter can help you keep a finger on the financial state of the world. More importantly, following the most influential personalities in the accounting space can keep you apprised as to where your small business fits into the broader economy, allowing you to react as necessary. Here are our top ten accounting influencers on Twitter. (more…)


Social Media Marketing for the hotel industry has been a huge trend in 2014. Increasingly, travelers and business people are using social media to make their travel plans. To be in with a chance of keeping up with your competitors you need a strong social media presence to be found by your potential customers. Search engines favor social media sites within search results more than ever. SEO studies show that people who are searching for hotels are also using social media to check out activities, attractions and restaurants in the same area. Why not take advantage of this and make your social media marketing campaign all about your local area? (more…)


In this third installment of our App Guinea Pig series, I’m looking at apps to help me add eCommerce to my new small business website. The eCommerce apps that you choose for your site is a BIG deal - and I truly don’t know what to expect. (more…)


Four Reasons Apple Pay Might Not Live Up to the Hype

By Todd Spear, 10 September 2014

Amid all the fanfare surrounding the September 9, 2014 announcement of the latest generation of the iPhone (6) and Apple's newest product, the Apple Watch, the real story for many (including us!), Apple Pay, was sandwiched in the middle of the more glamorous revelations. But Apple Pay may be the most audacious new revenue stream to come from Apple Inc. since the death of founder and visionary CEO, Steve Jobs. Apple Pay comes on the heels of an iPhone-related security breach that attracted plenty of negative press for the company. (more…)


The State of Social CRM: The Four Best Apps of 2014

By Todd Spear, 9 September 2014

Customer relationship management (CRM) is in a constant state of flux. As of late, CRM has taken on a decidedly social slant as the line between social media marketing and social CRM continues to blur. The last that are on our radar are three social CRMs that do social media exceptionally well. (more…)