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New Relic Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.39/10
Pros and cons
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
We've been pleased with the platform and the help we received on implementation.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.