Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
The software has been great and had performed as described. The integration team has been awesome as well.
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
On the accounting and estimating side of this software Simpro uses Margin percentage (Simpro calls it Gross Margin) and not Gross Margin dollars.
Dealing with stock is extremely difficult and transferring Work notes and Technician notes over to another job if the Electrician has written in wrong job or cost centre.