This is a Desk.com tutorial videos series which aims to educate users about product features and specific functions.
The objective is to help users to increase the benefits that they can get from Desk.com and give insights about Desk.com´s features and usability.
In this article you will find video tutorials on the following topics:
- How to Open, Update, and Close a Case
- Set Up Desk.com Channels
- Create users and Groups
- New Feature: Multilingual Support