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Business Process Management Software

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Anypoint Platform logo
4.4
569

The complete platform for SOA, SaaS integration & APIs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.2
Pros and Cons from Anypoint Platform users   
+15
Excellent pricing structure, full API Lifecycle Management capabilities, excellent support. I love the documentation for Mulesoft which is so easy to follow.
Mule folder and this should be unnecessary. Also I have to delete some connectors because have problems, the thing is that when i add them again the problem is fixed, it is a little weird.
Its graphical UI design which made me love a lot and its options and categorization is very good and the best part of it its free every where available.
The way as we transform the message, in spite that the only have to drag and drop when have the schema, its really difficult to do it when you dont have it.
Loved to work with it, it helps a lot during the development of the integration layer. Its ease to use this tool.
I wasted 2 full days doing training that was dull, slow, factually incorrect and we had to help the trainer spot his own mistakes.
The suite is awesome, it has a niche GUI that ease up development of solution, it has the common protocols and transformation processes in its palette to speed up integration.
Main problem about this software is different connector type is there for different protocol except different SAP connector. There is only one connector called SAP.
My coworkers have had good interactions on the customer side of things. The developers of the Anypoint platform seem care about their product and show that by continually striving to make it better.
I had an oppurtunity to use Mule for the integration needs for one of our clients. I liked the agility, cost effectiveness, scalability and adaptiveness of this platform.
Community and MuleSoft Support has been outstanding.
Also the customer support is very timely. Loving to work using the product and also loving in exploring more about/in it.
Easy to install and use and work very good with the dot net SOAP based services.
Best Integration Software development framework.
Robust Integration, Light weighted. Onpremise software installation is seemless.
I love the platform, there is a learning curve, but that's true with anything.
Well versed and configuration and creating iFlow is easy. Interfaces can be designed easily based on RAML and diagram is simple drag and drop.
It very easy to create new APIs for our existing WCF Services.
Excellent pricing structure, full API Lifecycle Management capabilities, excellent support. I love the documentation for Mulesoft which is so easy to follow.
Mule folder and this should be unnecessary. Also I have to delete some connectors because have problems, the thing is that when i add them again the problem is fixed, it is a little weird.
Its graphical UI design which made me love a lot and its options and categorization is very good and the best part of it its free every where available.
The way as we transform the message, in spite that the only have to drag and drop when have the schema, its really difficult to do it when you dont have it.
Loved to work with it, it helps a lot during the development of the integration layer. Its ease to use this tool.
I wasted 2 full days doing training that was dull, slow, factually incorrect and we had to help the trainer spot his own mistakes.
The suite is awesome, it has a niche GUI that ease up development of solution, it has the common protocols and transformation processes in its palette to speed up integration.
Main problem about this software is different connector type is there for different protocol except different SAP connector. There is only one connector called SAP.
My coworkers have had good interactions on the customer side of things. The developers of the Anypoint platform seem care about their product and show that by continually striving to make it better.
I had an oppurtunity to use Mule for the integration needs for one of our clients. I liked the agility, cost effectiveness, scalability and adaptiveness of this platform.
Community and MuleSoft Support has been outstanding.
Also the customer support is very timely. Loving to work using the product and also loving in exploring more about/in it.
Easy to install and use and work very good with the dot net SOAP based services.
Best Integration Software development framework.
Robust Integration, Light weighted. Onpremise software installation is seemless.
I love the platform, there is a learning curve, but that's true with anything.
Well versed and configuration and creating iFlow is easy. Interfaces can be designed easily based on RAML and diagram is simple drag and drop.
It very easy to create new APIs for our existing WCF Services.
Excellent pricing structure, full API Lifecycle Management capabilities, excellent support. I love the documentation for Mulesoft which is so easy to follow.
Mule folder and this should be unnecessary. Also I have to delete some connectors because have problems, the thing is that when i add them again the problem is fixed, it is a little weird.
Its graphical UI design which made me love a lot and its options and categorization is very good and the best part of it its free every where available.
The way as we transform the message, in spite that the only have to drag and drop when have the schema, its really difficult to do it when you dont have it.
Loved to work with it, it helps a lot during the development of the integration layer. Its ease to use this tool.
I wasted 2 full days doing training that was dull, slow, factually incorrect and we had to help the trainer spot his own mistakes.
The suite is awesome, it has a niche GUI that ease up development of solution, it has the common protocols and transformation processes in its palette to speed up integration.
Main problem about this software is different connector type is there for different protocol except different SAP connector. There is only one connector called SAP.
My coworkers have had good interactions on the customer side of things. The developers of the Anypoint platform seem care about their product and show that by continually striving to make it better.
I had an oppurtunity to use Mule for the integration needs for one of our clients. I liked the agility, cost effectiveness, scalability and adaptiveness of this platform.
Community and MuleSoft Support has been outstanding.
Also the customer support is very timely. Loving to work using the product and also loving in exploring more about/in it.
Easy to install and use and work very good with the dot net SOAP based services.
Best Integration Software development framework.
Robust Integration, Light weighted. Onpremise software installation is seemless.
I love the platform, there is a learning curve, but that's true with anything.
Well versed and configuration and creating iFlow is easy. Interfaces can be designed easily based on RAML and diagram is simple drag and drop.
It very easy to create new APIs for our existing WCF Services.
Zapier logo
4.7
2.7K

Zapier makes you happier

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Zapier users   
avatar
avatar
avatar
+15
It has been an excellent software for us to use. Our business model is focused on automating as many processes as possible and Zapier is integral to our success.
On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.
This is probably the greatest automation program in the whole game. The amount of integrations with other apps is amazing so automating tasks between softwares is incredibly easy.
Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.
I have been using Zapier for years now and it has always worked great, their support is very responsive and kind and I would strongly recommend it for small automation projects.
It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.
It is so simple to use and the benefits are awesome on the same tasks I had to do over and over again.
More importantly, the customer service is awful.
Overall, I would recommend Zapier. It has a tiered buying system so you can choose the amount of caps that work best for your business making it a great option for both small and large businesses.
This just one example we have a lot of useful automations like this one and we’re so happy with zapier.
Overall, I've been very happy with Zapier because of the ability it's given me to connect and integrate our clients' systems so easily and quickly, without a web developer's help.
It also has really great documentation available online so if you spend a little time with it (which is worth investing) you can save a lot of time in the future.
This is the best provider of API automation. It is so easy to use and so effective.
The connectors are great, helping a lot with the information required for the integration. Really huge set of connectors, from Twitter to Flokzu through Google Spreadsheets and Dropbox.
Overall an excellent product, and well worth considering if you have the budget.
We also use it for a few other software programs that do not connect directly. I like it because it's very easy to use and the UI acts like a guide that gives you step by step instructions.
Practically every web app is supported that we have ever needed to integrate. Customer support has been very helpful when needed.
Perfect customer service and functionality with everything.
It has been an excellent software for us to use. Our business model is focused on automating as many processes as possible and Zapier is integral to our success.
On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.
This is probably the greatest automation program in the whole game. The amount of integrations with other apps is amazing so automating tasks between softwares is incredibly easy.
Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.
I have been using Zapier for years now and it has always worked great, their support is very responsive and kind and I would strongly recommend it for small automation projects.
It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.
It is so simple to use and the benefits are awesome on the same tasks I had to do over and over again.
More importantly, the customer service is awful.
Overall, I would recommend Zapier. It has a tiered buying system so you can choose the amount of caps that work best for your business making it a great option for both small and large businesses.
This just one example we have a lot of useful automations like this one and we’re so happy with zapier.
Overall, I've been very happy with Zapier because of the ability it's given me to connect and integrate our clients' systems so easily and quickly, without a web developer's help.
It also has really great documentation available online so if you spend a little time with it (which is worth investing) you can save a lot of time in the future.
This is the best provider of API automation. It is so easy to use and so effective.
The connectors are great, helping a lot with the information required for the integration. Really huge set of connectors, from Twitter to Flokzu through Google Spreadsheets and Dropbox.
Overall an excellent product, and well worth considering if you have the budget.
We also use it for a few other software programs that do not connect directly. I like it because it's very easy to use and the UI acts like a guide that gives you step by step instructions.
Practically every web app is supported that we have ever needed to integrate. Customer support has been very helpful when needed.
Perfect customer service and functionality with everything.
It has been an excellent software for us to use. Our business model is focused on automating as many processes as possible and Zapier is integral to our success.
On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.
This is probably the greatest automation program in the whole game. The amount of integrations with other apps is amazing so automating tasks between softwares is incredibly easy.
Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.
I have been using Zapier for years now and it has always worked great, their support is very responsive and kind and I would strongly recommend it for small automation projects.
It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.
It is so simple to use and the benefits are awesome on the same tasks I had to do over and over again.
More importantly, the customer service is awful.
Overall, I would recommend Zapier. It has a tiered buying system so you can choose the amount of caps that work best for your business making it a great option for both small and large businesses.
This just one example we have a lot of useful automations like this one and we’re so happy with zapier.
Overall, I've been very happy with Zapier because of the ability it's given me to connect and integrate our clients' systems so easily and quickly, without a web developer's help.
It also has really great documentation available online so if you spend a little time with it (which is worth investing) you can save a lot of time in the future.
This is the best provider of API automation. It is so easy to use and so effective.
The connectors are great, helping a lot with the information required for the integration. Really huge set of connectors, from Twitter to Flokzu through Google Spreadsheets and Dropbox.
Overall an excellent product, and well worth considering if you have the budget.
We also use it for a few other software programs that do not connect directly. I like it because it's very easy to use and the UI acts like a guide that gives you step by step instructions.
Practically every web app is supported that we have ever needed to integrate. Customer support has been very helpful when needed.
Perfect customer service and functionality with everything.
Workato logo
4.7
52

Better Integrations through Intelligent Automations

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.6
Pros and Cons from Workato users   
avatar
avatar
avatar
+15
Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc. It is great for us that have a developer background as we can make changes to the code to update recipes.
Sometimes it provides some difficulties in integrations. Little bit costly for small businesses or companies.
Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it.
Pricing / Plans lack any real sense of transparency.
We actually enjoyed the process and the product performs as promised. All software should be as good as Workauto.
We had a former provider that tried hard, but their service did not work.
The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly.
If you have a high volume of transactions, it could potentially become costly.
The workato support team and chat are very responsive and great to work with.
Most of the integrations have examples to reference when building. Additionally, Workato has pretty robust documentation.
It's very effective software to increase your productions without more staff. All you need to integrate your app or project to automate your workflow process.
The Workato team is a pleasure to work with and their large library of pre-built recipes make setting up the connections a breeze.
I use Workato to set up integrations between dozens of applications. It's easy to use and reliable.
Great, will continue to use to automate as much as possible.
Great tool for the unsophisticated or sophisticated end user and one i find myself using quite often.
It's ready to use connections are it's real strength for teams who don't have developer capacity and/or the budget to make unique integrations themselves.
They've been available to jump on calls with clients to help talk through workflows and potential solutions to their integration needs.
They also have a large community of users that have shared their custom recipes.
Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc. It is great for us that have a developer background as we can make changes to the code to update recipes.
Sometimes it provides some difficulties in integrations. Little bit costly for small businesses or companies.
Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it.
Pricing / Plans lack any real sense of transparency.
We actually enjoyed the process and the product performs as promised. All software should be as good as Workauto.
We had a former provider that tried hard, but their service did not work.
The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly.
If you have a high volume of transactions, it could potentially become costly.
The workato support team and chat are very responsive and great to work with.
Most of the integrations have examples to reference when building. Additionally, Workato has pretty robust documentation.
It's very effective software to increase your productions without more staff. All you need to integrate your app or project to automate your workflow process.
The Workato team is a pleasure to work with and their large library of pre-built recipes make setting up the connections a breeze.
I use Workato to set up integrations between dozens of applications. It's easy to use and reliable.
Great, will continue to use to automate as much as possible.
Great tool for the unsophisticated or sophisticated end user and one i find myself using quite often.
It's ready to use connections are it's real strength for teams who don't have developer capacity and/or the budget to make unique integrations themselves.
They've been available to jump on calls with clients to help talk through workflows and potential solutions to their integration needs.
They also have a large community of users that have shared their custom recipes.
Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc. It is great for us that have a developer background as we can make changes to the code to update recipes.
Sometimes it provides some difficulties in integrations. Little bit costly for small businesses or companies.
Price is awesome for us non-profit. I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it.
Pricing / Plans lack any real sense of transparency.
We actually enjoyed the process and the product performs as promised. All software should be as good as Workauto.
We had a former provider that tried hard, but their service did not work.
The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly.
If you have a high volume of transactions, it could potentially become costly.
The workato support team and chat are very responsive and great to work with.
Most of the integrations have examples to reference when building. Additionally, Workato has pretty robust documentation.
It's very effective software to increase your productions without more staff. All you need to integrate your app or project to automate your workflow process.
The Workato team is a pleasure to work with and their large library of pre-built recipes make setting up the connections a breeze.
I use Workato to set up integrations between dozens of applications. It's easy to use and reliable.
Great, will continue to use to automate as much as possible.
Great tool for the unsophisticated or sophisticated end user and one i find myself using quite often.
It's ready to use connections are it's real strength for teams who don't have developer capacity and/or the budget to make unique integrations themselves.
They've been available to jump on calls with clients to help talk through workflows and potential solutions to their integration needs.
They also have a large community of users that have shared their custom recipes.
Pipefy logo
4.6
305

Design and automate business workflows in minutes.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Pipefy users   
avatar
avatar
avatar
+15
I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.
Automations require a new UX, maybe something related to path creations, with several steps. Today is limited and has some fails to deploy/start that frustrate the workflow creator.
Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.
I noticed there are no demonstration videos/picturess for beginners.
Easy and clean, best ui, easy to understand, easy to use in the same time with alot of features to apply.
Poor data analyses; difficult to connect to others softwares.
We are a Service-Based Business, so having a Software we can trust and is being constantly improved, is essential. I would totally recommend Pipefy.
Lack of possibility to add workflow for approval processes on global scale, lack of possibility to add more forms for one pipe.
It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations.
The Pipefy helps me to keep track of my work and I love that at any moment I can generate reports with the information I need.
I love the ease of use with Pipefy. It lays out our inventory in an organized manner for tracking from company to rep. I am able to search off keywords with accuracy.
The Pipefy Community is also an excellent resource for learning more about the tool, problem solving, and improving how we use the tool.
Make a great integration betwen services, like chat bots in a website, autamatic email responses and team members cordination.
Great costumer support and accepting of feedbacks.
Pipefy is really user-oriented, so it is easy to create and implement pipes. Conditional and Required fields are also really useful and we use them a lot in all our processes.
Helps with pulling reports for cost on inventory that we did not previously have at our disposal.
Pipefy is a great tool to manage process in my startup. We can manage many flows in an integrated way without using many spreadsheets.
So far my experience working with the tool and interacting with the Pipefy team and community has been energizing and rewarding.
I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.
Automations require a new UX, maybe something related to path creations, with several steps. Today is limited and has some fails to deploy/start that frustrate the workflow creator.
Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.
I noticed there are no demonstration videos/picturess for beginners.
Easy and clean, best ui, easy to understand, easy to use in the same time with alot of features to apply.
Poor data analyses; difficult to connect to others softwares.
We are a Service-Based Business, so having a Software we can trust and is being constantly improved, is essential. I would totally recommend Pipefy.
Lack of possibility to add workflow for approval processes on global scale, lack of possibility to add more forms for one pipe.
It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations.
The Pipefy helps me to keep track of my work and I love that at any moment I can generate reports with the information I need.
I love the ease of use with Pipefy. It lays out our inventory in an organized manner for tracking from company to rep. I am able to search off keywords with accuracy.
The Pipefy Community is also an excellent resource for learning more about the tool, problem solving, and improving how we use the tool.
Make a great integration betwen services, like chat bots in a website, autamatic email responses and team members cordination.
Great costumer support and accepting of feedbacks.
Pipefy is really user-oriented, so it is easy to create and implement pipes. Conditional and Required fields are also really useful and we use them a lot in all our processes.
Helps with pulling reports for cost on inventory that we did not previously have at our disposal.
Pipefy is a great tool to manage process in my startup. We can manage many flows in an integrated way without using many spreadsheets.
So far my experience working with the tool and interacting with the Pipefy team and community has been energizing and rewarding.
I've been using the Pipefy for almost 2 years now and for me is very good and useful, I like that you can mould it accordingly to your needs and make your daily activities easier.
Automations require a new UX, maybe something related to path creations, with several steps. Today is limited and has some fails to deploy/start that frustrate the workflow creator.
Its ease of use and simplicity. It just does what it promises to do and very user friendly interface that allows me to customize it the way that I want.
I noticed there are no demonstration videos/picturess for beginners.
Easy and clean, best ui, easy to understand, easy to use in the same time with alot of features to apply.
Poor data analyses; difficult to connect to others softwares.
We are a Service-Based Business, so having a Software we can trust and is being constantly improved, is essential. I would totally recommend Pipefy.
Lack of possibility to add workflow for approval processes on global scale, lack of possibility to add more forms for one pipe.
It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations.
The Pipefy helps me to keep track of my work and I love that at any moment I can generate reports with the information I need.
I love the ease of use with Pipefy. It lays out our inventory in an organized manner for tracking from company to rep. I am able to search off keywords with accuracy.
The Pipefy Community is also an excellent resource for learning more about the tool, problem solving, and improving how we use the tool.
Make a great integration betwen services, like chat bots in a website, autamatic email responses and team members cordination.
Great costumer support and accepting of feedbacks.
Pipefy is really user-oriented, so it is easy to create and implement pipes. Conditional and Required fields are also really useful and we use them a lot in all our processes.
Helps with pulling reports for cost on inventory that we did not previously have at our disposal.
Pipefy is a great tool to manage process in my startup. We can manage many flows in an integrated way without using many spreadsheets.
So far my experience working with the tool and interacting with the Pipefy team and community has been energizing and rewarding.
Bizagi logo
4.5
140

Digital transformation & business process management (BPM)

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Bizagi users   
+15
Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.
We have no choice because our partner company uses it. This creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile.
He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.
No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute.
The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.
Sometimes, especially if you add specific scripting code you get an error.
The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.
The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.
Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes.
One of the best modeling tools in the market. Highly recommended to work with different internal or external projects that required process modeling.
It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.
It is a product that is easy to use and easy to work with. It made positive contributions to our process automation.
Great value for a reasonalble price. Easy to use process modeling solution.
I like the easy configuration to start from the beginning to the deployment of the processes.
I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.
Bizagi, an excellent Business Process Management tool.
It is a fully based BPMN notation tool capable of providing simplicity when modeling processes.
Integration of simple simulation tools allows first steps into process simulation. Publication of multiple process modells as HTML-publication for easy deliver / distribution.
Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.
We have no choice because our partner company uses it. This creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile.
He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.
No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute.
The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.
Sometimes, especially if you add specific scripting code you get an error.
The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.
The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.
Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes.
One of the best modeling tools in the market. Highly recommended to work with different internal or external projects that required process modeling.
It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.
It is a product that is easy to use and easy to work with. It made positive contributions to our process automation.
Great value for a reasonalble price. Easy to use process modeling solution.
I like the easy configuration to start from the beginning to the deployment of the processes.
I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.
Bizagi, an excellent Business Process Management tool.
It is a fully based BPMN notation tool capable of providing simplicity when modeling processes.
Integration of simple simulation tools allows first steps into process simulation. Publication of multiple process modells as HTML-publication for easy deliver / distribution.
Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.
We have no choice because our partner company uses it. This creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile.
He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.
No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute.
The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.
Sometimes, especially if you add specific scripting code you get an error.
The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.
The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.
Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes.
One of the best modeling tools in the market. Highly recommended to work with different internal or external projects that required process modeling.
It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.
It is a product that is easy to use and easy to work with. It made positive contributions to our process automation.
Great value for a reasonalble price. Easy to use process modeling solution.
I like the easy configuration to start from the beginning to the deployment of the processes.
I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.
Bizagi, an excellent Business Process Management tool.
It is a fully based BPMN notation tool capable of providing simplicity when modeling processes.
Integration of simple simulation tools allows first steps into process simulation. Publication of multiple process modells as HTML-publication for easy deliver / distribution.
Formstack Suite logo
3.0
1

Workflow automation platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    0.0
    Ease of use
    3.0
    Features
    4.0
    Customer support
    0.0
Pros and Cons from Formstack Suite users   
No pros & cons found
TrackVia logo
4.5
33

Build Apps Crazy Fast, Without Code.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.7
Pros and Cons from TrackVia users   
+13
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
Some of the reporting is limited and I know they are working on it.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
TrackVia is a great tool and I would highly recommend it for any business.
Awesome, flexible platform, with even better customer service.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
Some of the reporting is limited and I know they are working on it.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
TrackVia is a great tool and I would highly recommend it for any business.
Awesome, flexible platform, with even better customer service.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
Amazing and easy to work with as a Super admin with help of great support team.
Some of the reporting is limited and I know they are working on it.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
TrackVia is a great tool and I would highly recommend it for any business.
Awesome, flexible platform, with even better customer service.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
Lucidchart logo
4.5
2K

Diagramming done right.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Lucidchart users   
+15
Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly. This is shown in the fact that 99% of the Fortune 500 companies use LucidChart.
The inability to select multiple objects and drag around as you would expect is annoying. The auto-resize when insert into documents and update is pathetic.
The cost of Lucid chart for the tools and benefits it provides can not be beat. It is an amazing inexpensive tool that helps my team visually document processes and make improvements.
The object limit on the free version seems way too low. Sometimes it's hard to register a click on the right element, but no worse than any others.
This is super user-friendly and easy to use and share documents and flowcharts with your entire team. Just started using it with a vendor and quite impressed.
The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.
Overall I am pleased with my experience with Lucidchart and glad I found it in my search to create more robust graphics.
At the end you can choose a specific template, but you may make mistakes by adding another objects that doesn't belong to the chart you selected at the first.
The share option where multiple users can modify the file simultaneously is simply amazing and very handy for big teams. It also provides a big variety of templates.
For its ease of use, sharp look, and great value, I would wholeheartedly recommend Lucidchart to anyone who needs to create a diagram.
It's a competent tool and is great to use due to how user-friendly it is, as well as it being cost-effective.
Great experience to execute brainstorming sessions and great collaboration tools when working with a team on developing strategic planning.
It has all the tools to make it look good and practical. The ready to use shapes and forms and very handy and the distance marks between shapes is quite good.
My experience has been great. It's really improved our training processes.
Great software for flowcharts. Very easy to use and share with your community.
Lucidchart is best diagramming app with great integrations.
More people can work on one document and it can integrate with other product, like G Suite, that I found it pretty useful.
Excellent for layering data with visuals--much easier than in any Microsoft product, and their customer support will readily help if you get stuck.
Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly. This is shown in the fact that 99% of the Fortune 500 companies use LucidChart.
The inability to select multiple objects and drag around as you would expect is annoying. The auto-resize when insert into documents and update is pathetic.
The cost of Lucid chart for the tools and benefits it provides can not be beat. It is an amazing inexpensive tool that helps my team visually document processes and make improvements.
The object limit on the free version seems way too low. Sometimes it's hard to register a click on the right element, but no worse than any others.
This is super user-friendly and easy to use and share documents and flowcharts with your entire team. Just started using it with a vendor and quite impressed.
The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.
Overall I am pleased with my experience with Lucidchart and glad I found it in my search to create more robust graphics.
At the end you can choose a specific template, but you may make mistakes by adding another objects that doesn't belong to the chart you selected at the first.
The share option where multiple users can modify the file simultaneously is simply amazing and very handy for big teams. It also provides a big variety of templates.
For its ease of use, sharp look, and great value, I would wholeheartedly recommend Lucidchart to anyone who needs to create a diagram.
It's a competent tool and is great to use due to how user-friendly it is, as well as it being cost-effective.
Great experience to execute brainstorming sessions and great collaboration tools when working with a team on developing strategic planning.
It has all the tools to make it look good and practical. The ready to use shapes and forms and very handy and the distance marks between shapes is quite good.
My experience has been great. It's really improved our training processes.
Great software for flowcharts. Very easy to use and share with your community.
Lucidchart is best diagramming app with great integrations.
More people can work on one document and it can integrate with other product, like G Suite, that I found it pretty useful.
Excellent for layering data with visuals--much easier than in any Microsoft product, and their customer support will readily help if you get stuck.
Lucidchart is definitely one of the best diagramming software out there and it is very beginner friendly. This is shown in the fact that 99% of the Fortune 500 companies use LucidChart.
The inability to select multiple objects and drag around as you would expect is annoying. The auto-resize when insert into documents and update is pathetic.
The cost of Lucid chart for the tools and benefits it provides can not be beat. It is an amazing inexpensive tool that helps my team visually document processes and make improvements.
The object limit on the free version seems way too low. Sometimes it's hard to register a click on the right element, but no worse than any others.
This is super user-friendly and easy to use and share documents and flowcharts with your entire team. Just started using it with a vendor and quite impressed.
The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.
Overall I am pleased with my experience with Lucidchart and glad I found it in my search to create more robust graphics.
At the end you can choose a specific template, but you may make mistakes by adding another objects that doesn't belong to the chart you selected at the first.
The share option where multiple users can modify the file simultaneously is simply amazing and very handy for big teams. It also provides a big variety of templates.
For its ease of use, sharp look, and great value, I would wholeheartedly recommend Lucidchart to anyone who needs to create a diagram.
It's a competent tool and is great to use due to how user-friendly it is, as well as it being cost-effective.
Great experience to execute brainstorming sessions and great collaboration tools when working with a team on developing strategic planning.
It has all the tools to make it look good and practical. The ready to use shapes and forms and very handy and the distance marks between shapes is quite good.
My experience has been great. It's really improved our training processes.
Great software for flowcharts. Very easy to use and share with your community.
Lucidchart is best diagramming app with great integrations.
More people can work on one document and it can integrate with other product, like G Suite, that I found it pretty useful.
Excellent for layering data with visuals--much easier than in any Microsoft product, and their customer support will readily help if you get stuck.
Qntrl logo
4.0
1

Workflow orchestration software for enterprise teams.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    3.0
    Features
    4.0
    Customer support
    5.0
Pros and Cons from Qntrl users   
No pros & cons found
TeamTracks logo
0

Cloud-based support operations tool for manufacturers

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from TeamTracks users   
No pros & cons found
BIC Platform logo
4.7
33

The software for holistic process management

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from BIC Platform users   
avatar
avatar
avatar
+11
Powerful solution with many good functionalities, very easy to use, very good screen design.
Remembering that without saving work is only in the browser cache. Models can be lost without routine saving.
In Addition beeing a cloud solution the Software does not need to be installed on a Computer anymore and finally the usability improved as well with more clear dialogues and better structured menues.
Not compatible with all file format and limited levels in workflow.
Intuitive handling, cloud solution means little effort for us in terms of setup, good role concept incl. Approval workflow, simple & effective administration, fast results.
No real negative points. Bugs are usually fixed quickly.
They really do a great job with caring for all your specific wishes.
We use BIC Cloud for Business Process Management and for Risk and Controll Evaluation. BIC Cloud is a complete redesign of a siftware we used for the same purpose a couple of years.
BIC is one of the best software solutions we have ever used and the best BPM software so far.
An intuitive and comprehensive software for a fair price, which will be successively expanded.
BIC Process Design radically changed that and now we have everyone in synch. New recruits really appreciate this and makes us stand out from other companies that compete with us for the same talent.
It is easy to use and there is enough variability to cater for most situations. The cost is a major plus and it is stable.
In doing so, we use our documented and industry-oriented proALPHA best practice processes.
BIC Process Design Best BPM For Modeling and Documentation.
Powerful solution with many good functionalities, very easy to use, very good screen design.
Remembering that without saving work is only in the browser cache. Models can be lost without routine saving.
In Addition beeing a cloud solution the Software does not need to be installed on a Computer anymore and finally the usability improved as well with more clear dialogues and better structured menues.
Not compatible with all file format and limited levels in workflow.
Intuitive handling, cloud solution means little effort for us in terms of setup, good role concept incl. Approval workflow, simple & effective administration, fast results.
No real negative points. Bugs are usually fixed quickly.
They really do a great job with caring for all your specific wishes.
We use BIC Cloud for Business Process Management and for Risk and Controll Evaluation. BIC Cloud is a complete redesign of a siftware we used for the same purpose a couple of years.
BIC is one of the best software solutions we have ever used and the best BPM software so far.
An intuitive and comprehensive software for a fair price, which will be successively expanded.
BIC Process Design radically changed that and now we have everyone in synch. New recruits really appreciate this and makes us stand out from other companies that compete with us for the same talent.
It is easy to use and there is enough variability to cater for most situations. The cost is a major plus and it is stable.
In doing so, we use our documented and industry-oriented proALPHA best practice processes.
BIC Process Design Best BPM For Modeling and Documentation.
Powerful solution with many good functionalities, very easy to use, very good screen design.
Remembering that without saving work is only in the browser cache. Models can be lost without routine saving.
In Addition beeing a cloud solution the Software does not need to be installed on a Computer anymore and finally the usability improved as well with more clear dialogues and better structured menues.
Not compatible with all file format and limited levels in workflow.
Intuitive handling, cloud solution means little effort for us in terms of setup, good role concept incl. Approval workflow, simple & effective administration, fast results.
No real negative points. Bugs are usually fixed quickly.
They really do a great job with caring for all your specific wishes.
We use BIC Cloud for Business Process Management and for Risk and Controll Evaluation. BIC Cloud is a complete redesign of a siftware we used for the same purpose a couple of years.
BIC is one of the best software solutions we have ever used and the best BPM software so far.
An intuitive and comprehensive software for a fair price, which will be successively expanded.
BIC Process Design radically changed that and now we have everyone in synch. New recruits really appreciate this and makes us stand out from other companies that compete with us for the same talent.
It is easy to use and there is enough variability to cater for most situations. The cost is a major plus and it is stable.
In doing so, we use our documented and industry-oriented proALPHA best practice processes.
BIC Process Design Best BPM For Modeling and Documentation.
Tonkean logo
4.4
28

Build processes people actually follow

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Tonkean users   
+11
It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses.
It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead.
Tonkean was great a great and continued to help our company stay orgainized. I loved the Tonkean bot that would sync directly with Slack.
With not having the ability to create the specific apps we were looking to have we were unable to use Tonkean as a "one stop shop.
The ease of setting up integrations with other services such as Slack, Salesforce, etc. The Dashboard was clean with a great UI.
I realized how much time i waste following up on status of tasks when that could be easily more automated.
Love that it can take care of the communication and updates automatically. Good way of organizing lots of projects.
For a non-manager, when you open up Tonkean in a web browser, it displays really poorly. The Slackbot part of Tonkean I also find confusing and not the best UX.
Love that it integrates with slack and I can get notifications/pinged when something needs my attention. Dashboards are helpful too.
Overall, Tonkean was a good improvement over managing project milestones in a spreadsheet.
Great integrations, and ease of setting up those integrations.
I like the interface of managing tonkean tasks and who they're delegated to. I like that you can set a due date and the owner or the task/project can give updates as to where exactly it's at.
Good value for money, able to set this up in a highly customizable way.
Reported bugs are fixed quickly and the platform is constantly updated. Value of the service for the money is much better than similar services.
It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses.
It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead.
Tonkean was great a great and continued to help our company stay orgainized. I loved the Tonkean bot that would sync directly with Slack.
With not having the ability to create the specific apps we were looking to have we were unable to use Tonkean as a "one stop shop.
The ease of setting up integrations with other services such as Slack, Salesforce, etc. The Dashboard was clean with a great UI.
I realized how much time i waste following up on status of tasks when that could be easily more automated.
Love that it can take care of the communication and updates automatically. Good way of organizing lots of projects.
For a non-manager, when you open up Tonkean in a web browser, it displays really poorly. The Slackbot part of Tonkean I also find confusing and not the best UX.
Love that it integrates with slack and I can get notifications/pinged when something needs my attention. Dashboards are helpful too.
Overall, Tonkean was a good improvement over managing project milestones in a spreadsheet.
Great integrations, and ease of setting up those integrations.
I like the interface of managing tonkean tasks and who they're delegated to. I like that you can set a due date and the owner or the task/project can give updates as to where exactly it's at.
Good value for money, able to set this up in a highly customizable way.
Reported bugs are fixed quickly and the platform is constantly updated. Value of the service for the money is much better than similar services.
It provides healthy reminders, helping track progress with agents which will definitely be important as my career prorgesses.
It doesn't adjust when I mark an agent/opportunity as a "dead" lead...it will keep asking about that lead even though it is dead.
Tonkean was great a great and continued to help our company stay orgainized. I loved the Tonkean bot that would sync directly with Slack.
With not having the ability to create the specific apps we were looking to have we were unable to use Tonkean as a "one stop shop.
The ease of setting up integrations with other services such as Slack, Salesforce, etc. The Dashboard was clean with a great UI.
I realized how much time i waste following up on status of tasks when that could be easily more automated.
Love that it can take care of the communication and updates automatically. Good way of organizing lots of projects.
For a non-manager, when you open up Tonkean in a web browser, it displays really poorly. The Slackbot part of Tonkean I also find confusing and not the best UX.
Love that it integrates with slack and I can get notifications/pinged when something needs my attention. Dashboards are helpful too.
Overall, Tonkean was a good improvement over managing project milestones in a spreadsheet.
Great integrations, and ease of setting up those integrations.
I like the interface of managing tonkean tasks and who they're delegated to. I like that you can set a due date and the owner or the task/project can give updates as to where exactly it's at.
Good value for money, able to set this up in a highly customizable way.
Reported bugs are fixed quickly and the platform is constantly updated. Value of the service for the money is much better than similar services.
NotoWare logo
0

Knowledge management solution for small to large businesses

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Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from NotoWare users   
No pros & cons found
Mitratech DataStoreDSX logo
3.5
2

Data management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    2.0
    Ease of use
    4.0
    Features
    3.5
    Customer support
    2.0
Pros and Cons from Mitratech DataStoreDSX users   
No pros & cons found
CommandCenter logo
4.0
15

Business process management & workflow management automation

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    3.8
    Features
    3.9
    Customer support
    4.4
Pros and Cons from CommandCenter users   
+10
This creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history.
Sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away.
It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
The programs do stop and skip a lot and make it difficult to complete everything in a timely manner do to the issues.
Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB.
That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order.
Love the way you can set up bins and escalations that help you to move your documents through the work flow process from user to user with ease.
It can be frustrating as to how easy it can be to lose the little plus sign on a task in work order view when adding additional documentation.
I like that everyone can access any of the tasks created for another person with ease and that its easy to maneuver into the files based off of those tasks.
I was a little intimidating at first but quickly is learnable.
I really like the alerts it gives you and the ability to manage a desk more efficiently.
The ability to see all EOBs for one acct without having to go in and out of screens. Ability to print or email from any screen/tab.
We're only using CC for our customer service staff now but it's been a positive change overall.
This creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history.
Sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away.
It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
The programs do stop and skip a lot and make it difficult to complete everything in a timely manner do to the issues.
Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB.
That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order.
Love the way you can set up bins and escalations that help you to move your documents through the work flow process from user to user with ease.
It can be frustrating as to how easy it can be to lose the little plus sign on a task in work order view when adding additional documentation.
I like that everyone can access any of the tasks created for another person with ease and that its easy to maneuver into the files based off of those tasks.
I was a little intimidating at first but quickly is learnable.
I really like the alerts it gives you and the ability to manage a desk more efficiently.
The ability to see all EOBs for one acct without having to go in and out of screens. Ability to print or email from any screen/tab.
We're only using CC for our customer service staff now but it's been a positive change overall.
This creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history.
Sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away.
It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
The programs do stop and skip a lot and make it difficult to complete everything in a timely manner do to the issues.
Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB.
That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order.
Love the way you can set up bins and escalations that help you to move your documents through the work flow process from user to user with ease.
It can be frustrating as to how easy it can be to lose the little plus sign on a task in work order view when adding additional documentation.
I like that everyone can access any of the tasks created for another person with ease and that its easy to maneuver into the files based off of those tasks.
I was a little intimidating at first but quickly is learnable.
I really like the alerts it gives you and the ability to manage a desk more efficiently.
The ability to see all EOBs for one acct without having to go in and out of screens. Ability to print or email from any screen/tab.
We're only using CC for our customer service staff now but it's been a positive change overall.
Aha! logo
4.7
524

Aha! is the world's #1 product development software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Aha! users   
avatar
avatar
+15
Customer support was great and really helpful - [SENSITIVE CONTENT HIDDEN] went above and beyond to successfully help me several times, I do appreciate it.
It can suck up a lot of time just configuring and experimenting.
Their support is also incredibly responsive and friendly, and their documentation is good. It's been really easy for me to teach myself the ins and outs of the product and get answers to my questions.
The inability to two-way integrate with Pivotal Tracker has proven extremely difficult in optimizing our workflow with our other teams (design, engineering etc.).
Good, support are brilliant. Often find the solution complicated, requiring research and dedication on how to set it up correctly.
During the evaluation period I did not find any specific features that I dislike.
This really helps with strategy and helping to inform everyone why we are doing something. When everyone understands the shared vision it makes it that much easier to execute and track.
Platform can be confusing at times. There are times where i cant find a specific ticket for unknown reasons.
I also like that you can have an idea portal to solicit input from customers/end users. The investor presentation deck is also super useful.
I get a great overview of customer ideas, and, most important, the customers have the possibility to vote, which they have been asking for.
The roadmap feature is very good and it helped to organize some of our project timelines. I like that it's more than just a roadmap, you can integrate with Jira, you can add tasks.
We have had great success at visualizing complex product and portfolio roadmaps, where previously we were creating multiple separate PowerPoint presentations to capture the same information.
Superb product, flawless customer support, fast replies and personal support.
The user experience and design of the product is very well done and he customer support is outstanding.
There's an abundance of helpful documentation, and the support staff is also excellent.
Love all of the features available within the software and ease of use.
Extremely positive interaction with Aha! overall. We're still finding our way and really appreciate the support that's available with our subscription.
The customization and integration capabilities are better and more user-friendly than any I've seen in any product.
Customer support was great and really helpful - [SENSITIVE CONTENT HIDDEN] went above and beyond to successfully help me several times, I do appreciate it.
It can suck up a lot of time just configuring and experimenting.
Their support is also incredibly responsive and friendly, and their documentation is good. It's been really easy for me to teach myself the ins and outs of the product and get answers to my questions.
The inability to two-way integrate with Pivotal Tracker has proven extremely difficult in optimizing our workflow with our other teams (design, engineering etc.).
Good, support are brilliant. Often find the solution complicated, requiring research and dedication on how to set it up correctly.
During the evaluation period I did not find any specific features that I dislike.
This really helps with strategy and helping to inform everyone why we are doing something. When everyone understands the shared vision it makes it that much easier to execute and track.
Platform can be confusing at times. There are times where i cant find a specific ticket for unknown reasons.
I also like that you can have an idea portal to solicit input from customers/end users. The investor presentation deck is also super useful.
I get a great overview of customer ideas, and, most important, the customers have the possibility to vote, which they have been asking for.
The roadmap feature is very good and it helped to organize some of our project timelines. I like that it's more than just a roadmap, you can integrate with Jira, you can add tasks.
We have had great success at visualizing complex product and portfolio roadmaps, where previously we were creating multiple separate PowerPoint presentations to capture the same information.
Superb product, flawless customer support, fast replies and personal support.
The user experience and design of the product is very well done and he customer support is outstanding.
There's an abundance of helpful documentation, and the support staff is also excellent.
Love all of the features available within the software and ease of use.
Extremely positive interaction with Aha! overall. We're still finding our way and really appreciate the support that's available with our subscription.
The customization and integration capabilities are better and more user-friendly than any I've seen in any product.
Customer support was great and really helpful - [SENSITIVE CONTENT HIDDEN] went above and beyond to successfully help me several times, I do appreciate it.
It can suck up a lot of time just configuring and experimenting.
Their support is also incredibly responsive and friendly, and their documentation is good. It's been really easy for me to teach myself the ins and outs of the product and get answers to my questions.
The inability to two-way integrate with Pivotal Tracker has proven extremely difficult in optimizing our workflow with our other teams (design, engineering etc.).
Good, support are brilliant. Often find the solution complicated, requiring research and dedication on how to set it up correctly.
During the evaluation period I did not find any specific features that I dislike.
This really helps with strategy and helping to inform everyone why we are doing something. When everyone understands the shared vision it makes it that much easier to execute and track.
Platform can be confusing at times. There are times where i cant find a specific ticket for unknown reasons.
I also like that you can have an idea portal to solicit input from customers/end users. The investor presentation deck is also super useful.
I get a great overview of customer ideas, and, most important, the customers have the possibility to vote, which they have been asking for.
The roadmap feature is very good and it helped to organize some of our project timelines. I like that it's more than just a roadmap, you can integrate with Jira, you can add tasks.
We have had great success at visualizing complex product and portfolio roadmaps, where previously we were creating multiple separate PowerPoint presentations to capture the same information.
Superb product, flawless customer support, fast replies and personal support.
The user experience and design of the product is very well done and he customer support is outstanding.
There's an abundance of helpful documentation, and the support staff is also excellent.
Love all of the features available within the software and ease of use.
Extremely positive interaction with Aha! overall. We're still finding our way and really appreciate the support that's available with our subscription.
The customization and integration capabilities are better and more user-friendly than any I've seen in any product.
ValueData Miner logo
5.0
1

Business process mining software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    0.0
Pros and Cons from ValueData Miner users   
No pros & cons found
GW Apps logo
5.0
23

Business application development solution.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from GW Apps users   
+15
I'm very happy with this software which provides excellent features like Workflow Management, Task Management, Role Based Permission, etc. Recommend this software for handle multiple projects.
The only feature missing that I can think of is not natively being able to pull from APIs, etc.
I loved how easy it was to customize for the end user and to get customization if needed from the developer. I was impressed by the interoperability of the product with both MS Office 365 and G Suite.
The main problem we are addressing is the replacement of Google App Maker.
I have watched the product grow over the years and I have been very impressed by the team's dedication to improving the user experience.
The UI was a little tricky to figure out at first.
The documentation is excellent, and while I rated customer support highly, I've not actually had to interact with anyone from support due to the excellent knowledgebase.
Being locked to a low-code | No Code app builder may bring limitation to heavy innovation if a command is not accessible to the platform.
Our End-Users and Administrators have all experienced outstanding and consistent service from their support team.
Great app managing my teams objectives, application are extremely user friendly great user experience.
Overall this has been a great product to work with and I would definitely recommend it.
Product was very easy to use, the support team is very helpful and are very responsive.
Overall, I like it much better than I did Google App Maker and I find it much easier to use and deploy than options like Zapier.
It saves me from scrolling endlessly and does amazing things for reporting data.
The team was really helpful with the migration and getting us set up with the new system. Been using it for about 8 months and I've definitely been getting my money's worth.
Great -- saved me time, money, and endless printouts.
It is very easy to implement. Very customizable and the support team is constantly adding more features and willing to help.
Excellent competitor to Zapier and outright replacement for Lotus Domino.
I'm very happy with this software which provides excellent features like Workflow Management, Task Management, Role Based Permission, etc. Recommend this software for handle multiple projects.
The only feature missing that I can think of is not natively being able to pull from APIs, etc.
I loved how easy it was to customize for the end user and to get customization if needed from the developer. I was impressed by the interoperability of the product with both MS Office 365 and G Suite.
The main problem we are addressing is the replacement of Google App Maker.
I have watched the product grow over the years and I have been very impressed by the team's dedication to improving the user experience.
The UI was a little tricky to figure out at first.
The documentation is excellent, and while I rated customer support highly, I've not actually had to interact with anyone from support due to the excellent knowledgebase.
Being locked to a low-code | No Code app builder may bring limitation to heavy innovation if a command is not accessible to the platform.
Our End-Users and Administrators have all experienced outstanding and consistent service from their support team.
Great app managing my teams objectives, application are extremely user friendly great user experience.
Overall this has been a great product to work with and I would definitely recommend it.
Product was very easy to use, the support team is very helpful and are very responsive.
Overall, I like it much better than I did Google App Maker and I find it much easier to use and deploy than options like Zapier.
It saves me from scrolling endlessly and does amazing things for reporting data.
The team was really helpful with the migration and getting us set up with the new system. Been using it for about 8 months and I've definitely been getting my money's worth.
Great -- saved me time, money, and endless printouts.
It is very easy to implement. Very customizable and the support team is constantly adding more features and willing to help.
Excellent competitor to Zapier and outright replacement for Lotus Domino.
I'm very happy with this software which provides excellent features like Workflow Management, Task Management, Role Based Permission, etc. Recommend this software for handle multiple projects.
The only feature missing that I can think of is not natively being able to pull from APIs, etc.
I loved how easy it was to customize for the end user and to get customization if needed from the developer. I was impressed by the interoperability of the product with both MS Office 365 and G Suite.
The main problem we are addressing is the replacement of Google App Maker.
I have watched the product grow over the years and I have been very impressed by the team's dedication to improving the user experience.
The UI was a little tricky to figure out at first.
The documentation is excellent, and while I rated customer support highly, I've not actually had to interact with anyone from support due to the excellent knowledgebase.
Being locked to a low-code | No Code app builder may bring limitation to heavy innovation if a command is not accessible to the platform.
Our End-Users and Administrators have all experienced outstanding and consistent service from their support team.
Great app managing my teams objectives, application are extremely user friendly great user experience.
Overall this has been a great product to work with and I would definitely recommend it.
Product was very easy to use, the support team is very helpful and are very responsive.
Overall, I like it much better than I did Google App Maker and I find it much easier to use and deploy than options like Zapier.
It saves me from scrolling endlessly and does amazing things for reporting data.
The team was really helpful with the migration and getting us set up with the new system. Been using it for about 8 months and I've definitely been getting my money's worth.
Great -- saved me time, money, and endless printouts.
It is very easy to implement. Very customizable and the support team is constantly adding more features and willing to help.
Excellent competitor to Zapier and outright replacement for Lotus Domino.
MaintainX logo
4.8
552

Manage Maintenance and Operations. Without the Paper Stacks.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.5
    Customer support
    4.8
Pros and Cons from MaintainX users   
avatar
+15
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.
Full/ no visibility is not quite what I need for some of my staff.
Our overall experience with MaintainX has been great. They have great customer support, a very easy to set-up system, and the system very easy for users to learn and use.
The ease of use is wonderful and the company's customer service has been great.
Simple enough to manage home maintenance. As a maintenance professional myself this app can be as complex as you like but for home applications it is perfect.
I most liked the ease of use, the user friendly UI, the cost, and the customer service.
Great features even in the free plan and even better in the premium.
It save me time, so it saves me money. The price is great for the number of contracted labor's.
The neatness of the work order PDF exports is very professional. Ability to build asset profiles and share with all users.
It has it all from procedures to parts, Very user friendly, training takes 5 minutes. Integration to my business was seamless.
The organization, the easy use of the app, almost every thing was amazing.
I love the integration of procedures into workorders.
Trello logo
4.5
23.1K

Visual collaboration tool for shared project perspectives

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Trello users   
avatar
avatar
avatar
+15
So natural to utilize Very visual Price is correct Easy to add/eliminate individuals Search ability is superb.
The accidental "drag/move/delete" is scary for us because you can accidentally move a card when you're just trying to scroll over on the screen and that can be problematic.
The product has a good look and is easy to use. Regarding the integration of the processes, it is very good and agile with the other members.
Fear of insecurity is a shortcoming of the apps. Some bad people can use this app for their ill purpose.
Excellent software to maintain the progress as a team and achieve the targets as a team. Monitor the team's progress and a wonderful application full of tools helps us to do things right.
I HATE that i can not see the archived tasks on the calender as an option. Not being able to archive a task after you complete it and still see it on the calender is a bummer.
I've been using trello for years both professionally and personally and it's fantastic software, easy to use and collaborate with others. There is also a really great free version.
There are problem with the connection with this software, sometimes i can't login to the software at all and keep showing error.
Really good, I love Trello because it's easy and it only takes a few seconds to set up. If you know what you want).
The ease of use, the non-blocking interface, no loaders for every action is what I like. The interface works like a charm, auto-synced with devices.
I love trello as a better way of making lists and making progress on getting things done. It is also a great tool for collaborative use.
The best of this software is the easy to use, the great UX and the benefits of organize in an intuitive way the task and the projects of any organization.
It's great, i love the display it's user friendly one. The management is always been so easy with Trello.
Trello is a very powerful and visually appealing tool for time management. It is great for collaboration and has many advanced features.
It's great - I appreciate the seamless integration with its mobile device application. I like being able to tag people so they can put attention on some project.
I was able to help many people thanks to the application's functionality that enabled me to create the management of a sustainable project in my community.
My overall experience is pretty good. Does what I need and at a price that I like.
Good product and great customer service, i would reccomend to try.
So natural to utilize Very visual Price is correct Easy to add/eliminate individuals Search ability is superb.
The accidental "drag/move/delete" is scary for us because you can accidentally move a card when you're just trying to scroll over on the screen and that can be problematic.
The product has a good look and is easy to use. Regarding the integration of the processes, it is very good and agile with the other members.
Fear of insecurity is a shortcoming of the apps. Some bad people can use this app for their ill purpose.
Excellent software to maintain the progress as a team and achieve the targets as a team. Monitor the team's progress and a wonderful application full of tools helps us to do things right.
I HATE that i can not see the archived tasks on the calender as an option. Not being able to archive a task after you complete it and still see it on the calender is a bummer.
I've been using trello for years both professionally and personally and it's fantastic software, easy to use and collaborate with others. There is also a really great free version.
There are problem with the connection with this software, sometimes i can't login to the software at all and keep showing error.
Really good, I love Trello because it's easy and it only takes a few seconds to set up. If you know what you want).
The ease of use, the non-blocking interface, no loaders for every action is what I like. The interface works like a charm, auto-synced with devices.
I love trello as a better way of making lists and making progress on getting things done. It is also a great tool for collaborative use.
The best of this software is the easy to use, the great UX and the benefits of organize in an intuitive way the task and the projects of any organization.
It's great, i love the display it's user friendly one. The management is always been so easy with Trello.
Trello is a very powerful and visually appealing tool for time management. It is great for collaboration and has many advanced features.
It's great - I appreciate the seamless integration with its mobile device application. I like being able to tag people so they can put attention on some project.
I was able to help many people thanks to the application's functionality that enabled me to create the management of a sustainable project in my community.
My overall experience is pretty good. Does what I need and at a price that I like.
Good product and great customer service, i would reccomend to try.
So natural to utilize Very visual Price is correct Easy to add/eliminate individuals Search ability is superb.
The accidental "drag/move/delete" is scary for us because you can accidentally move a card when you're just trying to scroll over on the screen and that can be problematic.
The product has a good look and is easy to use. Regarding the integration of the processes, it is very good and agile with the other members.
Fear of insecurity is a shortcoming of the apps. Some bad people can use this app for their ill purpose.
Excellent software to maintain the progress as a team and achieve the targets as a team. Monitor the team's progress and a wonderful application full of tools helps us to do things right.
I HATE that i can not see the archived tasks on the calender as an option. Not being able to archive a task after you complete it and still see it on the calender is a bummer.
I've been using trello for years both professionally and personally and it's fantastic software, easy to use and collaborate with others. There is also a really great free version.
There are problem with the connection with this software, sometimes i can't login to the software at all and keep showing error.
Really good, I love Trello because it's easy and it only takes a few seconds to set up. If you know what you want).
The ease of use, the non-blocking interface, no loaders for every action is what I like. The interface works like a charm, auto-synced with devices.
I love trello as a better way of making lists and making progress on getting things done. It is also a great tool for collaborative use.
The best of this software is the easy to use, the great UX and the benefits of organize in an intuitive way the task and the projects of any organization.
It's great, i love the display it's user friendly one. The management is always been so easy with Trello.
Trello is a very powerful and visually appealing tool for time management. It is great for collaboration and has many advanced features.
It's great - I appreciate the seamless integration with its mobile device application. I like being able to tag people so they can put attention on some project.
I was able to help many people thanks to the application's functionality that enabled me to create the management of a sustainable project in my community.
My overall experience is pretty good. Does what I need and at a price that I like.
Good product and great customer service, i would reccomend to try.
Jira logo
4.4
13.9K

Project & Issue Tracking Software - See why we're #1!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.0
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Jira users   
avatar
avatar
avatar
+15
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
It has limited number of software integrations. Error notifications can be annoying sometimes.
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.
Some of the staff have had trouble understanding how to use and onboard the system. It could definitely be more intuitive- training staff on the system has been a bit of a struggle.
Atlassian is known for making good products with good value for money, and Jira is part of this good suite.
The fluidness of the software while using it is the best thing. The interface and ease of use is very high quality.
Option to picture of any size and re-size it is fantastic, also option to attach documents in your comment or tag people to increase visibility is great.
The software offers excellent reports, customizable dashboards, a great interface to track tasks, and is very useful to module the development.
Amazing tool, especially when I have any kind of issue with IT or have to submit a request to my employer. I always get automated responses and the user interface is pretty easy to get around.
Although the standard fields are great, you can also create your own to fine tune your processes. Workflows are also highly customizable, giving the user-base great flexibility on how work is set up.
It provides great reporting, due to which I can evaluate our progress. It has save my time and my energy to carry out our task more effectively by keeping everyone collaborated.
We use Jira for IT help desk support, miscellaneous administrative and clerical support, staying focused on engineering and resource planning. We've gained several benefits.
I used to collect information on engineering tickets to do accounting allocations of costs by project but our other teams were very happy to use it to track the progress of projects.
It also integrates very well with other related apps such as Atlassian and Confluence, both of which are extremely useful when creating a full-featured help desk solution.
Asana logo

Asana

4.5
12.4K

The work management platform to organize work across teams.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Asana users   
avatar
avatar
avatar
+15
This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The worst thing is that some resources are paid, which limits the use of the platform by people who cannot pay.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.
Sometimes tickets get lost or buried but I feel that this comes down to user error and workload management and is not so much a fault of ht software or design.
Overall, I love that Asana is super easy to use, but also has more advanced features when you need them.
I find it very inconvenient that I can't copy tasks to another project on mobile. This is my only complaint about Asana.
Asana is awesome for project management especially when working with a team. It has an easy interface to use, it is great.
Limited storage space for the smaller plan which is inadequate for the bigger projects and notification sometimes get delayed.
So far it's been great, I looked at a couple of their competitors and Asana seemed to be the best. So far I'm happy with our decision.
Portfolios are great for keeping an eye on multiple projects. Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives.
I find this incredibly easy to use and helpful to plan future projects and tasks for each. It has a nice structure, which helps.
It’s nice to look at the tasks I have for the day or week in a manner that doesn’t have me scrolling so much or doing a lot to gain access to a task. The templates for projects help immensely too.
I love Asana because of the easy to navigate interface, visual organization, and ability to create custom fields that allow my agency to get the most out of our project setups.
This software program is great for our smaller team and cost effective as well. We are able to manage team projects and I like that we can set it up for recurring monthly projects.
I love how many other programs integrate with this software. It is a great project management tool for freelancers or agencies.
Easy to use, great customer service, and fun (yes a software can be fun).
Overall experience with Asana is good. Its easy to use and worth the money.
Asana has a good community and support that can help.
This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The worst thing is that some resources are paid, which limits the use of the platform by people who cannot pay.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.
Sometimes tickets get lost or buried but I feel that this comes down to user error and workload management and is not so much a fault of ht software or design.
Overall, I love that Asana is super easy to use, but also has more advanced features when you need them.
I find it very inconvenient that I can't copy tasks to another project on mobile. This is my only complaint about Asana.
Asana is awesome for project management especially when working with a team. It has an easy interface to use, it is great.
Limited storage space for the smaller plan which is inadequate for the bigger projects and notification sometimes get delayed.
So far it's been great, I looked at a couple of their competitors and Asana seemed to be the best. So far I'm happy with our decision.
Portfolios are great for keeping an eye on multiple projects. Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives.
I find this incredibly easy to use and helpful to plan future projects and tasks for each. It has a nice structure, which helps.
It’s nice to look at the tasks I have for the day or week in a manner that doesn’t have me scrolling so much or doing a lot to gain access to a task. The templates for projects help immensely too.
I love Asana because of the easy to navigate interface, visual organization, and ability to create custom fields that allow my agency to get the most out of our project setups.
This software program is great for our smaller team and cost effective as well. We are able to manage team projects and I like that we can set it up for recurring monthly projects.
I love how many other programs integrate with this software. It is a great project management tool for freelancers or agencies.
Easy to use, great customer service, and fun (yes a software can be fun).
Overall experience with Asana is good. Its easy to use and worth the money.
Asana has a good community and support that can help.
This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.
The worst thing is that some resources are paid, which limits the use of the platform by people who cannot pay.
The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.
Sometimes tickets get lost or buried but I feel that this comes down to user error and workload management and is not so much a fault of ht software or design.
Overall, I love that Asana is super easy to use, but also has more advanced features when you need them.
I find it very inconvenient that I can't copy tasks to another project on mobile. This is my only complaint about Asana.
Asana is awesome for project management especially when working with a team. It has an easy interface to use, it is great.
Limited storage space for the smaller plan which is inadequate for the bigger projects and notification sometimes get delayed.
So far it's been great, I looked at a couple of their competitors and Asana seemed to be the best. So far I'm happy with our decision.
Portfolios are great for keeping an eye on multiple projects. Having the ability to add tasks to multiple projects is a big plus and very helpful so that tasks can be seen from various perspectives.
I find this incredibly easy to use and helpful to plan future projects and tasks for each. It has a nice structure, which helps.
It’s nice to look at the tasks I have for the day or week in a manner that doesn’t have me scrolling so much or doing a lot to gain access to a task. The templates for projects help immensely too.
I love Asana because of the easy to navigate interface, visual organization, and ability to create custom fields that allow my agency to get the most out of our project setups.
This software program is great for our smaller team and cost effective as well. We are able to manage team projects and I like that we can set it up for recurring monthly projects.
I love how many other programs integrate with this software. It is a great project management tool for freelancers or agencies.
Easy to use, great customer service, and fun (yes a software can be fun).
Overall experience with Asana is good. Its easy to use and worth the money.
Asana has a good community and support that can help.
monday.com logo

monday.com

4.6
4.6K

Project Management Made Easy

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.5
Pros and Cons from monday.com users   
avatar
avatar
avatar
+15
The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
We eventually stopped using this software because the UI was very limited in it's features. Our team didn't really catch on, and we abandoned the software after a year.
I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.
Terrible with the customer service. We are now actively looking for a replacement.
I really like the beautiful, intuitive and easy-to-use interface, if you used similiar tools before you will be at ease with monday.com.
Sometimes the information gets lost on each ticket, especially on larger teams.
I love its ease of use, the ability to track by project, and the ability to customize the templates to fit your needs.
I also appreciate the ease with which participants can be added in order to follow progress of tasks. What I appreciate most is how easy it is to manipulate tasks.
IT's one of those tools you enjoy using aesthetically. For general project or product management, it works great and is super easy to figure out.
Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements.
The clarity of which you can identify the tasks necessary and the way the tasks roll up to completion. I like that it has clear large status bars that you can customize for ease of viewing.
I love how flexible and powerful Monday.com is. It is very easy to build out tracking sheets that interact with Aeschylus other and dynamically update.
And customer support/community around the platform is great, the folks at monday.com are quick to respond and help out with getting you up and running with specific needs and requirements.
I like that there are templates for a variety of project types available, and that there are many integration opportunities.
I am also a big fan of the customization available on the grids and with the premium subscription, you have a whole lot of integration and automation options available.
Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.
The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
We eventually stopped using this software because the UI was very limited in it's features. Our team didn't really catch on, and we abandoned the software after a year.
I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.
Terrible with the customer service. We are now actively looking for a replacement.
I really like the beautiful, intuitive and easy-to-use interface, if you used similiar tools before you will be at ease with monday.com.
Sometimes the information gets lost on each ticket, especially on larger teams.
I love its ease of use, the ability to track by project, and the ability to customize the templates to fit your needs.
I also appreciate the ease with which participants can be added in order to follow progress of tasks. What I appreciate most is how easy it is to manipulate tasks.
IT's one of those tools you enjoy using aesthetically. For general project or product management, it works great and is super easy to figure out.
Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements.
The clarity of which you can identify the tasks necessary and the way the tasks roll up to completion. I like that it has clear large status bars that you can customize for ease of viewing.
I love how flexible and powerful Monday.com is. It is very easy to build out tracking sheets that interact with Aeschylus other and dynamically update.
And customer support/community around the platform is great, the folks at monday.com are quick to respond and help out with getting you up and running with specific needs and requirements.
I like that there are templates for a variety of project types available, and that there are many integration opportunities.
I am also a big fan of the customization available on the grids and with the premium subscription, you have a whole lot of integration and automation options available.
Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.
The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.
The software spam your inbox with many unwanted mails. Unable to track project goals easily.
Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.
We eventually stopped using this software because the UI was very limited in it's features. Our team didn't really catch on, and we abandoned the software after a year.
I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.
Terrible with the customer service. We are now actively looking for a replacement.
I really like the beautiful, intuitive and easy-to-use interface, if you used similiar tools before you will be at ease with monday.com.
Sometimes the information gets lost on each ticket, especially on larger teams.
I love its ease of use, the ability to track by project, and the ability to customize the templates to fit your needs.
I also appreciate the ease with which participants can be added in order to follow progress of tasks. What I appreciate most is how easy it is to manipulate tasks.
IT's one of those tools you enjoy using aesthetically. For general project or product management, it works great and is super easy to figure out.
Monday is very easy to use, has excellent help and tutorials, and extremely responsive tech support. They regularly add new features and improvements.
The clarity of which you can identify the tasks necessary and the way the tasks roll up to completion. I like that it has clear large status bars that you can customize for ease of viewing.
I love how flexible and powerful Monday.com is. It is very easy to build out tracking sheets that interact with Aeschylus other and dynamically update.
And customer support/community around the platform is great, the folks at monday.com are quick to respond and help out with getting you up and running with specific needs and requirements.
I like that there are templates for a variety of project types available, and that there are many integration opportunities.
I am also a big fan of the customization available on the grids and with the premium subscription, you have a whole lot of integration and automation options available.
Easy to use interface, good user community, one tool that can make the work of 4 (planning, customers, testing, budgeting) and anything else you turn it into.
ClickUp logo

ClickUp

4.6
4K

Project management, task tracking, & professional goal tools

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.6
Pros and Cons from ClickUp users   
avatar
avatar
avatar
+15
Super easy to use, powerful features, ability to invite guests for FREE, Great technical support, lots of video tutorials available.
Too complex for an individual's needs, sometimes illogical, and a terrible android app is the icing on the cake.
ClickUp has some truly inspired design and feels lighter and more fun to use than many other management tools. It's easy to learn and new, useful features are consistently rolled out.
After a few months I still get confused about the sapce/folder/list/task hierarchy and use the wrong terms when describing my "location" in the software.
Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it.
Sometimes had an error when trying to make a new list and could not find any documentation about the error online.
I understand that this a way to monetize the platform and am grateful that there are those that can contribute. The integration for time tracking tool such a Togl or it's own time tracker is great.
Bad support - no quick reply from the team on the chat.
This product is fantastic. I love that I can have multiple projects and tasks going on at once and I can view it all however I would like (sort).
However, once you get past that point, it is worth it as the platform does a great job and is very robust.
Functionality is great, customer service is awesome, updates are great, and works for what we do very well.
It is graphically very appealing - which really is a big deal when trying to be very clear on assigning important tasks to a big group of people.
The large amount of tools, coupled with the possibility of customizing are the strengths of this tool. The cost-benefit is very good and provides much more functionality than the competitors.
Very impressed at the ease of use and can't wait to explore it more and utilize more of the features it has.
I like the integrations that this tool offers and its easy of access on mobile. It is a great way to keep track of yours and others projects.
It makes management easy and simple - a great interface, great mobile apps too.
Super easy to use and can be as hard or as easy as you want it to be.
Clickup is constantly updating their app with relevant and useful improvements. Especially love that their price is much lower than many their competiting apps.
Super easy to use, powerful features, ability to invite guests for FREE, Great technical support, lots of video tutorials available.
Too complex for an individual's needs, sometimes illogical, and a terrible android app is the icing on the cake.
ClickUp has some truly inspired design and feels lighter and more fun to use than many other management tools. It's easy to learn and new, useful features are consistently rolled out.
After a few months I still get confused about the sapce/folder/list/task hierarchy and use the wrong terms when describing my "location" in the software.
Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it.
Sometimes had an error when trying to make a new list and could not find any documentation about the error online.
I understand that this a way to monetize the platform and am grateful that there are those that can contribute. The integration for time tracking tool such a Togl or it's own time tracker is great.
Bad support - no quick reply from the team on the chat.
This product is fantastic. I love that I can have multiple projects and tasks going on at once and I can view it all however I would like (sort).
However, once you get past that point, it is worth it as the platform does a great job and is very robust.
Functionality is great, customer service is awesome, updates are great, and works for what we do very well.
It is graphically very appealing - which really is a big deal when trying to be very clear on assigning important tasks to a big group of people.
The large amount of tools, coupled with the possibility of customizing are the strengths of this tool. The cost-benefit is very good and provides much more functionality than the competitors.
Very impressed at the ease of use and can't wait to explore it more and utilize more of the features it has.
I like the integrations that this tool offers and its easy of access on mobile. It is a great way to keep track of yours and others projects.
It makes management easy and simple - a great interface, great mobile apps too.
Super easy to use and can be as hard or as easy as you want it to be.
Clickup is constantly updating their app with relevant and useful improvements. Especially love that their price is much lower than many their competiting apps.
Super easy to use, powerful features, ability to invite guests for FREE, Great technical support, lots of video tutorials available.
Too complex for an individual's needs, sometimes illogical, and a terrible android app is the icing on the cake.
ClickUp has some truly inspired design and feels lighter and more fun to use than many other management tools. It's easy to learn and new, useful features are consistently rolled out.
After a few months I still get confused about the sapce/folder/list/task hierarchy and use the wrong terms when describing my "location" in the software.
Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it.
Sometimes had an error when trying to make a new list and could not find any documentation about the error online.
I understand that this a way to monetize the platform and am grateful that there are those that can contribute. The integration for time tracking tool such a Togl or it's own time tracker is great.
Bad support - no quick reply from the team on the chat.
This product is fantastic. I love that I can have multiple projects and tasks going on at once and I can view it all however I would like (sort).
However, once you get past that point, it is worth it as the platform does a great job and is very robust.
Functionality is great, customer service is awesome, updates are great, and works for what we do very well.
It is graphically very appealing - which really is a big deal when trying to be very clear on assigning important tasks to a big group of people.
The large amount of tools, coupled with the possibility of customizing are the strengths of this tool. The cost-benefit is very good and provides much more functionality than the competitors.
Very impressed at the ease of use and can't wait to explore it more and utilize more of the features it has.
I like the integrations that this tool offers and its easy of access on mobile. It is a great way to keep track of yours and others projects.
It makes management easy and simple - a great interface, great mobile apps too.
Super easy to use and can be as hard or as easy as you want it to be.
Clickup is constantly updating their app with relevant and useful improvements. Especially love that their price is much lower than many their competiting apps.
Visio logo
4.5
3K

Diagramming, process modeling & data visualization

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Visio users   
avatar
avatar
avatar
+15
Visio has great Product functionality when compared to other software and also it has a very good & strong user community who we can reach out when in need.
More than once I had to make the same changes to a diagram cause I misplaced or lost an updated version. That is my biggest pain with visio, and is ultimately why I switched to Lucid Chart.
Overall I'm glad to have spent the time to learn it and enjoy using Visio very much. It's been very helpful and useful for my day-to-day responsibilities at work.
Formatting is the biggest challenge, especially when you have large projects it is difficult to view all and you loose track.
This program is awesome for developing organizational chart. I love it because it makes it super easy for you to do it as well.
Using auto-arrange features can result in errors such as wrong diagram arrangement.
It has all the features and functionalities that I need for my job and gives me the ability to get creative with my work. I recommend this software to anyone in the design world and beyond.
Visio is quite expensive compared to its competitors which can be a barrier for some businesses.
Ease of use, good quality of results and professional. When creating detailed process flow diagram, it is easy to use with minimal learning requirements.
It makes visuals clear, easy to understand and helps users better understand processes enabling training opportunities, risk/control reviews, etc. within an organization.
Visio is a great modeling tool, ready to use shapes and stensils help tremendously to present an excellent diagram.
What I like the most about Visio is that it allows me to put my ideas in a logical way and to present it further to others. It is very easy to use and you have a lot of features that can help you.
Visio is good for those who are more visual types of users, it is good at mapping out floor blueprints and things of that sort.
The integration with other Office products is great and it is nice to be able to find so many example diagrams on the internet for various use cases.
Visio is a great tool for modeling and any other format to produce a diagram. It is simple to use and worth the money spent on a Microsoft suite bundle.
Many different styles, grouped by specific fields with integrated search, quickly find the best suitable for the required application.
With Visio, I've drawn out my Network topology, rack layout, and much more with ease. Although it's expensive, my student discount really helps bring it down to a reasonable price.
Good product but the customer service.could be friendlier.
Visio has great Product functionality when compared to other software and also it has a very good & strong user community who we can reach out when in need.
More than once I had to make the same changes to a diagram cause I misplaced or lost an updated version. That is my biggest pain with visio, and is ultimately why I switched to Lucid Chart.
Overall I'm glad to have spent the time to learn it and enjoy using Visio very much. It's been very helpful and useful for my day-to-day responsibilities at work.
Formatting is the biggest challenge, especially when you have large projects it is difficult to view all and you loose track.
This program is awesome for developing organizational chart. I love it because it makes it super easy for you to do it as well.
Using auto-arrange features can result in errors such as wrong diagram arrangement.
It has all the features and functionalities that I need for my job and gives me the ability to get creative with my work. I recommend this software to anyone in the design world and beyond.
Visio is quite expensive compared to its competitors which can be a barrier for some businesses.
Ease of use, good quality of results and professional. When creating detailed process flow diagram, it is easy to use with minimal learning requirements.
It makes visuals clear, easy to understand and helps users better understand processes enabling training opportunities, risk/control reviews, etc. within an organization.
Visio is a great modeling tool, ready to use shapes and stensils help tremendously to present an excellent diagram.
What I like the most about Visio is that it allows me to put my ideas in a logical way and to present it further to others. It is very easy to use and you have a lot of features that can help you.
Visio is good for those who are more visual types of users, it is good at mapping out floor blueprints and things of that sort.
The integration with other Office products is great and it is nice to be able to find so many example diagrams on the internet for various use cases.
Visio is a great tool for modeling and any other format to produce a diagram. It is simple to use and worth the money spent on a Microsoft suite bundle.
Many different styles, grouped by specific fields with integrated search, quickly find the best suitable for the required application.
With Visio, I've drawn out my Network topology, rack layout, and much more with ease. Although it's expensive, my student discount really helps bring it down to a reasonable price.
Good product but the customer service.could be friendlier.
Visio has great Product functionality when compared to other software and also it has a very good & strong user community who we can reach out when in need.
More than once I had to make the same changes to a diagram cause I misplaced or lost an updated version. That is my biggest pain with visio, and is ultimately why I switched to Lucid Chart.
Overall I'm glad to have spent the time to learn it and enjoy using Visio very much. It's been very helpful and useful for my day-to-day responsibilities at work.
Formatting is the biggest challenge, especially when you have large projects it is difficult to view all and you loose track.
This program is awesome for developing organizational chart. I love it because it makes it super easy for you to do it as well.
Using auto-arrange features can result in errors such as wrong diagram arrangement.
It has all the features and functionalities that I need for my job and gives me the ability to get creative with my work. I recommend this software to anyone in the design world and beyond.
Visio is quite expensive compared to its competitors which can be a barrier for some businesses.
Ease of use, good quality of results and professional. When creating detailed process flow diagram, it is easy to use with minimal learning requirements.
It makes visuals clear, easy to understand and helps users better understand processes enabling training opportunities, risk/control reviews, etc. within an organization.
Visio is a great modeling tool, ready to use shapes and stensils help tremendously to present an excellent diagram.
What I like the most about Visio is that it allows me to put my ideas in a logical way and to present it further to others. It is very easy to use and you have a lot of features that can help you.
Visio is good for those who are more visual types of users, it is good at mapping out floor blueprints and things of that sort.
The integration with other Office products is great and it is nice to be able to find so many example diagrams on the internet for various use cases.
Visio is a great tool for modeling and any other format to produce a diagram. It is simple to use and worth the money spent on a Microsoft suite bundle.
Many different styles, grouped by specific fields with integrated search, quickly find the best suitable for the required application.
With Visio, I've drawn out my Network topology, rack layout, and much more with ease. Although it's expensive, my student discount really helps bring it down to a reasonable price.
Good product but the customer service.could be friendlier.