Desk.com Help Desk + Social CRM + Customer Support

Fri, 03 Sep 2010 18:33:17 +0000

Desk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver Customer Wow by email, phone, chat, Twitter, Facebook and more. Your first Full-Time Agent is always FREE.Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Desk.com is there in real time, helping you succeed. Our goal is to help you make your customers smile.Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play.

Pinpointe - Email Marketing Software

Fri, 20 May 2011 17:47:15 +0000

Pinpointe is the most feature-rich, cloud-based email marketing software system available for business to business communications. Pinpointe’s cloud-based email marketing helps business marketers in mid-sized enterprises get better marketing results. Advanced features such as list segmentation, autoresponder drip marketing campaigns help marketers to nurture and deliver quality opportunities to the sales team. Pinpointe is backed by professional services to guide you through best practices and deliver better email marketing results.

Recruiterbox - Applicant Tracking System

Sun, 04 Jul 2010 15:48:39 +0000

Recruiterbox helps small businesses and startups manage job-applications. With it, you will spend less time "managing" hiring, and more time actually hiring. Recruiterbox is a simple applicant tracking / Recruitment software. - Gather resumes into one searchable database- Manage interviews, share notes, send canned replies- Auto-manage your company's careers pageRecruiting Software

LiveBall - Landing Page Optimization

Wed, 02 Jun 2010 21:41:23 +0000

LiveBall is landing page optimization software for marketers. The SaaS platform lifts ad campaign conversion rates by 20-300% or more by focusing on post-click performance. Marketers are empowered to create, test and optimize their own conversion-focused user experiences without web development or IT support. With LiveBall, marketers create world-class landing pages, microsites and conversion paths that make great first impressions on visitors from all types of traffic sources. Once the pages are created, marketers can A/B and multivariate test images, text, forms, videos, Flash and more. Once a champion is determined and the results are statistically significant, LiveBall can even re-route traffic to the higher converting page on its own. Hundreds of LiveBall customers report triple digit conversion lift. Join them and increase the ROI of your online marketing efforts (Post-Click Marketing).

Shopify - E-commerce Shopping Cart Platform

Mon, 19 Apr 2010 16:25:48 +0000

Shopify provides everything you need to create a beautiful online store. Shopify powers more than 15,000 online retailers including Amnesty International, Evisu Jeans, and Tesla Motors. Ecommerce website hosting with unlimited bandwidth is included in all packages. Shopify includes mobile commerce features and can be managed with an iPhone

Schedulicity

Mon, 29 Aug 2011 15:26:41 +0000

Schedulicity is a leading online appointment booking software for small businesses and service professionals. With this solution, your customers can book appointments, services and classes online.The service caters to any appointment-based professionals including lawyers, personal trainers, chiropractors, music teachers, and more. Every subscription comes with unlimited use of included E-mail marketing, SMS text messaging, and much more.Schedulicity combines powerful search, web-based scheduling and business tools such as online calendar, client database and personalized marketing all in one easy-to-use web service for both service professionals and their clients.

IGLOO Software

Tue, 20 Apr 2010 15:08:26 +0000

IGLOO is an enterprise social software company that builds social intranets and extranets in the cloud. Being a cloud collaboration software, a content management software, and a social networking software in one integrated community suite, IGLOO makes it easier to share knowledge, locate expertise and work together in a networked organization.

HasOffers Affiliate Tracking

Tue, 24 Aug 2010 21:38:08 +0000

Drive profits with your own affiliate program. HasOffers is the new industry leading affiliate tracking solution, providing all the tools you need for successful affiliate management on the most reliable SaaS platform. Based on ad serving technology that is faster and more efficient than any other solution, HasOffers scales with your business by staring with a ONE MONTH FREE TRIAL and a basic level after that for only $99 per month. HasOffers is the most robust and flexible solution for any size affiliate program or network. Enterprise and Dedicated customers experience total control through the HasOffers API, allowing them to create the perfect affiliate network software to fit their business needs.Advertisers, Affiliate Networks, Affiliates, and Agencies trust HasOffers as the most reliable tracking platform in performance marketing. Take your affiliate program to the next level.

iContact

Tue, 01 Dec 2009 22:26:16 +0000

iContact is an email marketing services for all businesses sizes. It allows for easy creation of email newsletters, RSS feeds, surveys, and Autoresponders.You can use iContact to grow and manage your contacts, create lists, add contacts and divide lists into segments. You can even create custom fields for mail-merge personalization and generate a sign-up form to place on your website. It features a message creation tools with an easy-to-use editor. That gives the flexibility to choose from hundreds of pre-designed templates from a library of image hosting. A third-party company scores our email deliverability rates over 99%. Any contact who has unsubscribed or has an invalid email address will automatically be removed from receiving your message. In addition, the Schedule-Delivery option allows you to work when you want, and send when you want.It has strong reporting to allow you to see opens, clicks, bounces, successful deliveries, unsubscribes and message forwards.

OpSource Cloud Hosting

Fri, 02 Dec 2011 16:31:46 +0000

OpSource Cloud Hosting is the only enterprise-class cloud IaaS which stands out from the crowd because it also includes hardware-based security and scalability, it is fully customizable, it is easy to integrate and offers 24x7 live support with 100% availability. OpSource has a wide range of flexible and competitive pricing plans to suit every business.

SproutSocial

Mon, 29 Aug 2011 18:09:30 +0000

Sprout Social is a leading social CRM tool for business. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audience - turning social connections into loyal customers.There's always a conversation taking place that's relevant to your business across the web and social channels. Sprout Social brings it all together for you.You can create custom branded reports on your social media efforts in just a few clicks. You can capture and measure data right in your browser, or export to PDF format for sharing. There is a robust set of analytics for Twitter, Google Analytics and Facebook Fan Pages.Sprout Social's contact manager also keeps track of all of your communication history, user profile information, notes, reminders and more.

New Relic - Web Application Performance Management (APM)

Sat, 27 Aug 2011 03:18:14 +0000

New Relic is the all-in-one web application performance tool that lets you see performance from the end user experience down to the line of application code. Monitor, troubleshoot and tune your production web apps 24x7. New Relic is the only tool you need to pinpoint and solve performance issues in your Ruby, Java, .NET, PHP and Python apps. Application Performance Management (APM)Within the first minute of deployment, the agent will automatically send data about the app's activity to our secure data center. There, our analytics and reporting engines will process the data and make it available to you immediately.After logging into the New Relic web app, the service will immediately “light up” with data about your application. From here you can customize your views, drill into slow transactions, and see inside your app in a new, exciting way!

Setster Online Appointment Scheduling

Tue, 30 Aug 2011 16:54:26 +0000

Setster is an online appointment application for small and midsize businesses.The goal is to drive sales to your company. It resides at the critical point between getting information and getting a commitment. Provide your clients with a call to action at every touch point and remind them that you are available at their convenience.With this app you can operate out of multiple locations and set unlimited appointments.Setster also completes your social media efforts and enhances contact with every newsletter, web site, blog, twitter and FaceBook fan page you write.

Zoho Meeting

Mon, 04 Jul 2011 15:34:51 +0000

Zoho Meeting is one of the easiest and most affordable online web conference and remote assistance applications available. Belonging to the best collaboration tools it provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost effective online meetings. It also provides administrative ease to manage it all. Whether you are promoting a new product or service, making remote presentations or simply connecting with others online, Zoho Meeting enables you to reach your audience with a single click in your browser - definitely easier than a trip to the airport.You can use Zoho Meeting to create/join a meeting online (web conferencing) and your audience can join from anywhere, with whomever you choose. You can Embed a meeting inside Zoho Show or any public web page. You can have a clear audio conferencing as well as desktop sharing with your meeting participants. It runs on Windows, Mac and Linux.

SurveyTool - Feedback Management Software For Business

Thu, 16 Jun 2011 00:00:35 +0000

SurveyTool feedback software is a web-based platform for collecting valuable feedback from employees, customers, users, anyone really. SurveyTool offers free professional templates which help you ask the right questions and start collecting information as quickly as possible. Creating a survey is easy with the drag and drop designer, and SurveyTool boasts advanced features like skip logic and live-edit so designing your survey is a snap. The auto-send feature allows you to distribute your survey periodically to a set list of customers, automatically- be it weekly, monthly, quarterly. Easily invite people by importing your contacts from Gmail, Yahoo, and Msn. When it comes to analysis our site boasts automatic graphing of your data in addition to one click exports of your data as a PDF, Excel,or CSV file. Our basic account is always free and the premium accounts are based around scaling your survey needs at a price that simply can't be beat.

HootSuite

Wed, 17 Aug 2011 19:35:31 +0000

HootSuite helps organizations use the social web to launch marketing campaigns, identify and grow audience, and distribute targeted messages across multiple channels. Using HootSuite’s unique social media dashboard, teams can collaboratively schedule updates to Twitter, Facebook, LinkedIn, WordPress and other social networks via web, desktop or mobile platforms plus track campaign results and industry trends to rapidly adjust tactics.

Nicereply.com - Better Customer Support

Fri, 25 Feb 2011 02:02:00 +0000

Nicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback system which helps to satisfy customers. Nicereply provides detailed statistics on ratings from customers and also tracks overall rating change in time. The system works with all help-desk systems. It's easy to be customized to any language.

BigCommerce

Thu, 15 Apr 2010 04:48:26 +0000

BigCommerce is the easiest way to setup your own online store. It's an all-in-one ecommerce platform with built-in marketing tools to attract thousands of visitors to your online store so you can start making sales in no time.BigCommerce has no design limits. If you're a beginner you can use our point and click customization tools and our drag-and-drop design mode to change the look, layout and functionality of your store.Upload an unlimited number of product photos and display them in your store as a photo gallery. By displaying a "Shop" tab on your Facebook fan page, BigCommerce SocialShop lets your fans, prospects and customers click on a product to purchase it from your BigCommerce store.Track inventory on a per product or per product option level. Inventory is automatically reduced after a purchase (and added after a return, if enabled) and products become unavailable for purchase when inventory falls to zero.

SimplyCast

Wed, 17 Aug 2011 13:54:27 +0000

SimplyCast is all in one marketing suite for organizations worldwide. SimplyCast's software automates email, survey, event, SMS, fax, Twitter and autoresponder marketing in order for businesses to effectively reach customers on their preferred mode of communication.It is a feature-rich multi-channel marketing platform used by thousands of customers, including many of the most recognized brand names around the globe in retail, non-profit and hospitality industries.

Chargify

Tue, 01 Mar 2011 00:06:12 +0000

Chargify handles every aspect of recurring billing for Web 2.0 or SaaS companies. In addition to processing recurring transactions, Chargify handles declined card issues, trial periods, coupons, refunds, email statements, and much more. Chargify is PCI Level 1 certified and is part of 7-year-old Grasshopper Group.

HubSpot InBound Marketing Software

Mon, 29 Aug 2011 12:29:37 +0000

HubSpot's software helps marketers take advantage of the changing nature of how people research and shop for products/services - bringing together a suite of Internet marketing tools for the small or medium sized business, including tools for search engine optimization, business blogging, content publishing, lead intelligence and management, marketing automation, marketing analytics, and competitor analysis. HubSpot is web-based, does not require any IT staff, and is designed to be used by a marketing person, not a techie.With HubSpot you can optimize your website to get found by more prospects and convert more of them into leads and paying customers.

North Social - FaceBook for Business

Tue, 20 Dec 2011 21:20:32 +0000

North Social provides software that allows anyone to create and manage a custom Facebook page. The powerful suite includes 18 applications for Facebook pages and help them execute a variety of marketing tasks.This app portfolio model enables you to choose the perfect apps for your page, and then run specific promotional campaigns at your convenience without additional cost.Each app includes a simple do-it-yourself content management system that enables you to easily upload your images, links, and text so you can create a page without writing a single line of code.North Social apps enable virtually every business to activate a powerful social media marketing plan. With apps that power coupons, promotions, and special fan only offers we give you the tools to make the most of your marketing efforts.Integrated sharing and commenting features help your brand build an active and engaged fan base on Facebook.

GetResponse

Fri, 26 Aug 2011 20:04:51 +0000

GetResponse provides simple but powerful email marketing and survey software. From small businesses to enterprise companies, the solution serve over 200,000 customers from different industries, helping them build customer loyalty and grow their sales and service revenues. Business owners and marketers can craft beautiful newsletters and sign-up forms, choosing from hundreds of templates and using an intuitive drag ‘n drop interface. They can create, send and deliver targeted, segmented email campaigns. GetResponse features include video email marketing, email-to-speech, a custom form builder and an iPhone® application.

GoToWebinar

Fri, 02 Sep 2011 15:47:03 +0000

GoToWebinar is a collaboration tool you can use to conduct "do-it-yourself" webinars, from your PC or Mac, with up to 1,000 people.You can set up a webinar in minutes, without IT support, and start generating qualified marketing leads.GoToWebinar features the GoToMeeting audio conferencing (via computer and telephone) app.Webinars are used for marketing purposes. You can generate and nurture leads by educating your target market, reach prospects in a wider geographic area or invite guest speakers to endorse your product.It can streamline company communications such as organizing company-wide all hands meetings online or quickly update employees on new policies and procedures.It used by HR to more easily provide new-hire and benefits orientations.For customer services, you can update remote customers and employees without traveling.

GoToMeeting

Fri, 02 Sep 2011 14:50:24 +0000

GoToMeeting is a web conferencing tool that allows you to host an online meeting with up to 15 people. You can share any application on your computer in real time. GoToMeeting offers high-definition video conferencing and unlimited meetings with remote colleagues.Attendees can connect to meetings from your Mac®, PC, iPad®, iPhone® or Android device.As a leader, you can start a meeting instantly from either a Mac® or a PC by clicking "Meet Now." You can also schedule a meeting in advance or create a recurring meeting that is ready to use at any timeGuests, attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link you provide by email or instant message, or enter a meeting ID you give them over the phone.As the meeting organizer you can share either your whole screen or choose to just show a specific application, including high-definition video conferencing.