CMDB Cloud – IT Service Management Tool
Software by CMDB Cloud
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What is CMDB Cloud?
Manage your IT services through our powerful helpdesk, instant cloud server monitoring, and ITIL compliant CMDB framework. Visualize app-level dependencies and keep track of your IT inventory with discovery and instant cloud sync.
Features include: Config Management, Cloud Monitoring, Incident/Problem Tracking, Cloud Discovery, Social IT, ITIL Adoption, Event API...
Quick links · Free Trial · Features · Demo · API · Cloud Monitoring
Pricing
30 Days Free Trial. Pay only for the users and IT assets that you import. Add as many as you like to start with and we will contact you when your trial is up...Starts as low as £29/month
Integrations
Integrated with: Network Discovery, Cloud Synch, Email-to-ticket, API, Amazon CloudWatch
More Information on Integration: Network Discovery, Cloud Synch, Email-to-ticket, API, Amazon CloudWatch
Categories: Digital Asset management Software, Help Desk and Ticket Management Software, Support Services Software, Other IT and Communications Software, IT Management Software, Cloud Computing Management Software, Monitoring Software, Issue Tracking Software
Our whole IT world in one interface!
Review by ITSM_Helpdesk_Guru on 2011-06-28
We can easily collaborate on ideas, manage incidents and create knowledge articles on the fly.
Cloud based Helpdesk App with an ITIL Difference
Review by Rakesh on 2011-07-13
If you are a user who is interested in ITIL compliance as well as tracking cloud server activity for faster resolution of your problems, then this product is for you. The software has a simple, easy-to-use interface, consisting of a master menu on the left hand bar. You can check the overall dashboard, issues, task list, and feeds at the top of the screen. Navigation is fairly easy and performing a task is never more than two clicks away. I thought the connector screen (displayed below) was especially fascinating as it provides a wonderful snapshot of infrastructure dependencies.
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