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Socialtext

Enterprise social network and social software for businesses
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Overview

Socialtext is an enterprise social network solution that aids in team collaboration and knowledge sharing. Your employees can use Socialtext to gather key customer information, share expertise and ideas, and to collaborate on tasks and projects. The enterprise social software integrates with other systems, such as your CRM and ERP, to streamline your cross-company communication.

Socialtext's enterprise social network offers a range of social collaboration tools for businesses, these include micro-blogging, social networking, content creation, knowledge management, task management and project collaboration tools. The new 6.0 version of Socialtext includes an enterprise video content management system, along with the new Activity Widget, People Directory, Groups Directory and Advanced Search features.

Specifications

Intended Users
Mid Size Business, Small Business
Devices Supported
iPhone-iPad, Mobile Web App, Web-based, Windows
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, German, Spanish
Support Options
Online Support, Phone Support

Pricing

Starting from: $1.00/month
Free Trial: Available (No Credit Card required)

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  • · Extract customer conversation themes
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  • · Identifies customer intentions and interests
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Overview

Socialtext 6.0 offers a range of features to create, collaborate, communicate and share knowledge and content across teams and department. The key features of this enterprise social platform include customizable dashboards from which you can upload personal profiles, share statuses, discover themed content, contribute to discussions and connect with colleagues.

Socialtext also allows you to create content using the web-based content creation tools. Wiki pages that are editable to everyone can be created, as well as online spreadsheets and company blogs. Socialtext 360 utilizes the Visual Matching Engine™ to identify colleagues with specific skills and expertise. This tool can be used to recommend colleagues for tasks as well as make new connections with colleagues from other departments.

Key Features

  • Micro-blogging
  • Enterprise video content management
  • Social networking
  • Wiki pages
  • Content creation and management
  • Online spreadsheets
  • Search and find experts
  • Visual Matching Engine™
  • Employee directory
  • 3rd Party integration
  • Groups directory
  • Mobile access
  • Activity widget
  • Public and private theme-based groups
  • Advanced search
  • Workspaces (team, department, & project based)
  • Customizable dashboard
  • Real-time communication
  • Profile pages
  • Share status updates

Benefits

Mobile Access - Socialtext is accessible from any mobile device.

Integration - Socialtext can be integrated with your CRM, ERP, HR and content management system such as Microsoft Sharepoint and Salesforce.com.

Visual Matching Engine™ - Discover experts, mentors and similar colleagues to encourage collaboration, engagement and team work.

Content creation and management - create content, import content via Microsoft Word, PDF and web page, edit and find content within the system, compare revisions and see revision histories, connect media.

Team work - Shared workspaces allow you to send updates, tag project stakeholders, highlight pending deadlines, assign tasks and report on project progress.
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