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  • HappyFox 
     12

    Helpdesk, customer support software

    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

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  • Atlassian Confluence

    Agile team collaboration software

    Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence. No email. No meetings. No problem. Discuss ideas, define requirements, report on projects, run retrospectives, publish docs, and so much more.

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  • Desk.com 
     18

    Online customer service software

    Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running, and you can see all of your cases in one place and engage with customers across all channels in one easy-to-use desktop.

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  • SkyPrep 
     10

    Online Training Done Right

    We offer an online training software that is simple and intuitive. Developing, and training your employees or clients will never get any easier or more affordable. Just upload existing content, create exams, and track employee progress with easy-to-use reporting tools. Don't let building courses intimidate you. Create online courses and tests with ease.

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  • eXo Platform 
     11

    The Enterprise Social Platform

    eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.

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  • TalentLMS 
     10

    Cloud LMS and online training tool

    A super-easy, cloud-based e-learning platform to train your people and customers

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  • HelpGizmo 
     4

    Knowledgebase and documentation app

    HelpGizmo is knowledge management and documentation software used to create knowledge bases. HelpGizmo allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. HelpGizmo makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by sharing knowledge and information. HelpGizmo's knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created using HelpGizmo making the employee onboarding process more streamlined.

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  • Freshservice 
     5

    Online IT Service Desk with a Fresh Twist

    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

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  • Litmos LMS 
     2

    Most User-Friendly Learning Management System (LMS) in the World

    Litmos is an award winning learning management system & the most user-friendly LMS in the world. Litmos enables the rapid creation of web based courses & easy distribution to learners on Mac, PC, iPhone, iPad & Android. Easily create learning courses in minutes. Litmos is the future of learning! Find out why over 1000 companies switched over to Litmos from their old LMS in 2013. No Credit Card, No Risk & No Obligation. Start your FREE trial today.

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  • ProcessGene BPM Software Suite 
     39

    Simply the Most Powerful Multi-Org BPM Solution

    ProcessGene develops forward-thinking BPM software solutions, designed to serve multi-subsidiary organizations. The company has been acknowledged as a market leader and innovator by the most important analyst firms. Businesses and governments worldwide use ProcessGene solutions to manage, control and improve business processes, implement enterprise software, and coordinate mergers and acquisitions. ProcessGene’s Multi-Org technology enables synchronized management of several business process models (e.g per subsidiary), all linked to a centrally controlled, global business process baseline. ProcessGene also offers a full range of Multi-Org Governance, Risk, and Compliance (GRC) solutions.

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  • Yonyx Interactive Guides 
     9

    Decision tree driven Interactive guides for customer service

    Create decision tree driven interactive guides for customer service. Whether it is for troubleshooting, setup, how-to or training - Yonyx guides provide a unique way to express your knowledge for improving CSAT, productivity and consistency of the service you deliver.

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  • LiveAgent  
     6

    Helpdesk & Live Chat

    LiveAgent Helpdesk & Live Chat is an "all-in-one" customer service software which solves all of your customer support troubles. Now only for $450/One-time-fee.

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  • BrainCert 
     6

    All-In-One Educational Platform

    BrainCert is a cloud-based e-learning platform, virtual classroom, and enterprise-ready online learning management system (LMS). BrainCert offers all the tools & expertise you need to learn, teach, and collaborate online - all in one place. Imagine having a single platform to do everything from conducting online meetings to selling courses. That's BrainCert.

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  • Vivantio Pro 
     4

    Flexible, Trusted, Reliable Service Desk Software

    Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.

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  • TallyFox Cluster 
     4

    Integrated knowledge, content & project management

    Clusters provides projects, events, and entire organizations with a cloud-based community for collaboration & knowledge management. Clusters can be customized to meet your individual needs, whether you need a content management, project management or knowledge management solution. Clusters allows you to categorize content, share it and make it searchable. You can assign and track tasks, collaborate on documents and set up online meetings. Set up wikis for knowledge sharing and manage contact communication within the integrated CRM. Clusters can be set up in 60 seconds and managed without any IT support.

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  • Actionspace 
     3

    Powerful Task and Project Management for Office 365 and SharePoint

    Actionspace is an easy-to-use yet powerful business task and project management solution for SharePoint and Office 365. Ideal for managing teamwork, everyday activities and simple projects. Combines personal and corporate productivity tools for better business results. Organize priorities, manage and track teamwork and meet business objectives with Actionspace to achieve business results faster. The Actionspace business task and project management solution provides you with a connected way to manage and track teamwork, all your tasks and projects to completion. Seamless integration with Outlook, SharePoint and Office 365 provides safe access to your corporate content and improves overall team productivity.

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  • TallyFox Knowledge Networks 
     3

    Knowledge network with integrated content, project and knowledge management

    TallyFox Knowledge Networks connect professionals across an open-core platform where they can share their expertise and special interests. With TallyFox organizations can build and manage their own knowledge networks with unlimited subdomains. With TallyFox Knowledge Networks you can connect people and improve communication and collaboration. Provide an online conferencing area, unlimited sub-domains and a place to share content, expertise, and network with members, like-minded clients and your employees.

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  • nanoRep 
     3

    Self-service experience that wins customers through personalized online engagements

    Founded in 2009, nanoRep is a self-service digital engagement leader that maximizes conversions and reduces support load by automatically providing a personalized actionable answer for every question. nanoRep helps brands to deliver industry leading online experience across all digital channels.

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  • Mindflash 
     3

    Easy Online Training

    Mindflash is an easy-to-use online training tool that allows you to create courses, invite trainees, and track the results. Just upload your PowerPoint, Word, PDF, or videos and we'll automatically convert them into a Flash-based course; you can even build quizzes and include certificates. You can easily invite trainees with our automated email tools; and tracking the results is simple with our reporting tools. All of our plans come with a FREE trial for unlimited use. No risk. No obligation. No credit card required.

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  • Bloomfire 
     2

     

    Bloomfire simplifies knowledge management by unleashing the knowledge that is locked within people and organizations. A socially-enabled knowledge base application, Bloomfire accomplishes this with easy-to-use content creation and curation tools. Connect people who have knowledge with those who need it – when and where they're ready to learn. Start a free trial today at www.bloomfire.com.

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  • Mingdao.com (明道-企业社会化协作) 
     2

    Top enterprise social collaboration platform for China users.

    Mingdao.com is the top rated and used enterprise social collaboration platform in China. it provides a full set of enterprise social networking infrastructure, together with build-in task collaboration and knowledge sharing designs.

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  • PowerSteering Software 
     2

    Drive Results in IT, New Product Development, & Business PMOs

    PowerSteering combines the robust project and portfolio management (PPM) functionality demanded by global organizations with the cost & speed-to-value benefits of cloud delivery and an unmatched level of flexibility. Easy to use and administer, it enables top-down program & portfolio management without requiring granular task & resource tracking, and provides class-leading analytic and financial tracking capabilities.

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  • IdeaScale.com 
     1

    cloud-based idea management for your organization or customers

    IdeaScale is an intuitive and powerful solution for the collection of feedback and ideas. Based on the principles of crowdsourcing, members of IdeaScale communities contribute ideas and then vote those ideas up and down in an engaging process that allows the best submissions to bubble to the top. IdeaScale was designed to be used by everyone--from government agencies to SMBs to worldwide Enterprise organizations.

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  • Qhub 
     1

    Q&A Software that Makes it Easy to Build a Vibrant Community Hub

    Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds.

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  • MangoSpring Collaboration Suite 
     1

    All-in-One Collaboration Suite

    MangoSpring collaboration suite meets all your company's workflow and collaboration needs by integrating enterprise social networking, project collaboration, task management, document management, idea management and event management. The goal of this application to enable your employees to stay on top of what matters most and therefore make smarter decisions

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Knowledge Management Reviews


Fabio Pereira reviewed

eXo Platform

"Amazing Social Platform"

  6 days ago


Alexis Casanis reviewed

Freshservice

"Immediately Boost Customer Service"

  20th of August


Brianne Hillmer reviewed

HelpGizmo

"HelpGizmo helped me to create the documentation I always envisioned"

  23rd of June


Gaurav Goel reviewed

TalentLMS

"Cool LMS !!!"

  19th of June


Chris Mihm reviewed

Yonyx Interactive Guides

"Great Software to build instant "Decision Tool""

  19th of June


PARfessionals, Inc./ Peer International Network web tv reviewed

SkyPrep

"Amazing Learning Management System"

  22nd of May


Mayukh Gon reviewed

HappyFox

"Clean and simple customer support system"

  4th of April


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