Compare The Best CRM Software
Comparison of the current top CRM Software: ManageEngine SupportCenter Plus, Totango and WORKetc CRM + Projects
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ManageEngine SupportCenter Plus
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Totango
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WORKetc CRM + Projects
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| Average rating |
4.0/5
User reviews (1) |
No reviews available. |
5.0/5
User reviews (3) |
| Social presence |
N/A |
N/A |
498 followers
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| Screenshots |  |
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| Overview | SupportCenter Plus is a web-based CRM application and help desk tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. It enables you to manage multiple service contracts and related support plans to service your customers on time and bill accordingly. The self-service... Learn more › | Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marke... Learn more › | WORKetc is a web based CRM app for small businesses that includes project management, billing and support which helps to take your small business to the next level. Managing your business with multiple software and web tools can be tiresom. Instantly become more efficient when you switch to WORKetc's combined Web CRM, Projects, and Billing platform. ★ GMAIL INTEGRATION ★ From within yo... Learn more › |
| Features | • Ticket Management • Customer Experience Management • Reports and Dashboards • Email Response Management • Contracts & SLA Management • Computer Telephony Integration • Multi Language Support • Twitter Integration |
• Activity Streams • Conversion Streams • Engagement Score |
• CRM with account history, contact tagging, reminders & more • Project Management with client access, gannt charting & more • Billing with multi-currency, subscription, catalog • Custom Fields viewable on projects, support cases & sales • Documents, Blogs, Reporting and more...! • Helpdesk with support tickets • iPhone, Android & Mobile Support • Gmail and Goodle Docs Integration • For 5 to 100 employees |
| Typical customers | Large Enterprises, Small Business | Associations, Large Enterprises, Public Administrations, Small Business | |
| Languages | Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish | English | Chinese (Simplified), Czech, Danish, Dutch, English, French, German, Irish, Italian, Portuguese, Russian, Spanish, Thai |
| Geographies supported | Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States | Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States | Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States |
| Pricing | Starts from $495 | Startups: $49, 1000 active accounts/mo. - $600, 2500 active accounts/mo. - $1500, 7500 active accounts/mo. - 4100 | Starter Pack - $78/month - 2 users ★ Free Trial - No Credit Card Required ★ |
CRM Apps are a widely used support for businesses to manage the company´s interaction with clients and sales prospects. The marketing impact and the creation of lifelong business relationships is the main purpose of web-based CRM applications. CRM databases normally include sales leads, current clients, important dates, exchanged emails, the possibility to attach documents exchanged with the client and a summary of who has been in contact with the client.
Customer loyalty is for many small businesses the most important source of income. CRM tools can help to create conditions where clients feel valued and appreciated.
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