Save time and effort while comparing leading CRM Software tools for small businesses. The table below compares Insightly and Base. Check out product details such as features, pricing, target market and supported languages.

BaseCustomer Management
(based on 4 reviews)
InsightlyCustomer Management
(based on 23 reviews)
Zoho CRMSPONSORED AD
(based on 9 reviews)

Product Overview

BaseCustomer Management

For the last 20 years, sales force automation and CRM systems have primarily served as a database for storing sales data. Today's market demands more.

Read more about Base

InsightlyCustomer Management
  • CRM and project management solution for SMBs.

  • Enables businesses to create strong relationships with customers.

  • Created for businesses with one to 200 employees.

  • Integrates with many of the most popular business apps.

  • Linking feature gives users a 360-degree view of their business networks.

.

Read the full GetApp Analysis

Zoho CRMCustomer Management

*Lead generation through a business's website. *Track all activity associated with a specific lead.

Read the full GetApp Analysis


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The Most Favorable Review

BaseCustomer Management
Chi6th of March 17:36

Intuitive, User Friendly GUI and Great Service Personnel

I felt one of the reviews was unfair and unhelpful. I hope this will help people in their decision making.

Read all 4 reviews

InsightlyCustomer Management
alan11th of December, 2013 17:26

Very good for smaller businesses

If you are small business owner under 10 employees Insightly is an awesome customer management system. I have tried several other CRMs that are excellent but the adoption rate for my employees was not very high.

Read all 23 reviews

Zoho CRMCustomer Management
HappyWeSwitched27th of January 16:35

Goodbye Salesforce!

We are several months into using Zoho and we are now thinking why couldn't we find Zoho before we locked into a contract with Salesforce. Well, we moved forward and decided to make the switch even though we are still paying for Saleforce (because we have to) -- Combined with Zoho Reports and the 3 Enterprise licenses we have, we $155 per month vs Salesforce's $390 per month (with waaaaay less features) -- .

Read all 9 reviews

The Most Critical Review

BaseCustomer Management

No critical reviews found in the past 12 months

Write a review

InsightlyCustomer Management
Lili A Bowers28th of March 08:15

Never Again!!

I used to be one of Insightly's greatest supporters. I have been using the system for a year and had everything regarding the sales efforts of the company I work for programmed in there.

Read all 23 reviews

Zoho CRMCustomer Management
Chris M.24th of February 16:08

Customer service issue

Don't bother calling into the support line. After holding for 10 minutes a recording comes on to leave a message.

Read all 9 reviews

Features

BaseCustomer Management
  • Contact & Lead Management
  • Customer Success
  • Account Management
  • Sales Reporting
  • Sales Tracking
  • Pipeline Analysis

Read more about Base

InsightlyCustomer Management
  • Powerful email integration with Google Apps
  • Automatic Address Book
  • Fast Search of Everything You've Stored
  • Customer Relationship Management
  • Track Opportunities/Pipelines
  • Project Management

Read more about Insightly

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Screenshots

BaseCustomer Management

8 screenshots available

InsightlyCustomer Management

4 screenshots available

Zoho CRMCustomer Management

5 screenshots available

Pricing Information

BaseCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Base pricing

InsightlyCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Insightly pricing

Zoho CRMCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing


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Typical Customers

BaseCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about Base

InsightlyCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about Insightly

Zoho CRMCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Zoho CRM

Support

BaseCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Base

InsightlyCustomer Management
  • FAQs
  • Knowledge Base
  • Online Support
  • Video Tutorials

Read more about Insightly

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

Supported Devices

BaseCustomer Management
  • Android
  • Mac
  • Mobile Web App
  • Web-based
  • Windows
  • Windows Phone
  • iPhone-iPad

Read more about Base

InsightlyCustomer Management
  • Android
  • Mobile Web App
  • Web-based
  • Windows Phone
  • iPhone-iPad

Read more about Insightly

Zoho CRMCustomer Management
  • Android
  • RIM-BlackBerry
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

Last Updated

BaseCustomer Management

InsightlyCustomer Management

Zoho CRMCustomer Management

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