Save time and effort comparing leading CRM Software tools for small businesses. The table below compares Zoho and Salesforce.com CRM. Check out product details such as features, pricing, target market and supported languages.

Zoho CRMCustomer Management
(based on 9 reviews)
Salesforce Sales CloudCustomer Management
(based on 6 reviews)
AffinityLive CRMSPONSORED AD
(based on 2 reviews)

Product Overview

Zoho CRMCustomer Management

*Lead generation through a business's website. *Track all activity associated with a specific lead.

Read the full GetApp Analysis

Salesforce Sales CloudCustomer Management
  • Most well-known CRM solution in the marketplace

  • Helps businesses sell more and grow faster

  • Connect with leads, accounts, contacts, and business information

  • Collaborate with teammates in real-time

  • Mobile tools for staying connected

Read the full GetApp Analysis

AffinityLive CRMCustomer Management

Wish your CRM was smart and automated? Introducing AffinityLive: the #1 CRM for Professional Service Businesses. By automatically connecting to your calendar, inbox and smartphone, AffinityLive learns who your clients are, tracks emails and can automatically create tasks & reminders when deadlines are missed or key clients neglected.

Read more about AffinityLive CRM


Advertisement

The Most Favorable Review

Zoho CRMCustomer Management
HappyWeSwitched27th of January 16:35

Goodbye Salesforce!

We are several months into using Zoho and we are now thinking why couldn't we find Zoho before we locked into a contract with Salesforce. Well, we moved forward and decided to make the switch even though we are still paying for Saleforce (because we have to) -- Combined with Zoho Reports and the 3 Enterprise licenses we have, we $155 per month vs Salesforce's $390 per month (with waaaaay less features) -- .

Read all 9 reviews

Salesforce Sales CloudCustomer Management
A verified reviewer19th of August 05:26

Not very impressed

Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times.

Read all 6 reviews

AffinityLive CRMCustomer Management
Scott Starost15th of March 11:56

One of the best tools we have invested in so far!

Thanks AL! Keep up the good work.

Read all 2 reviews

The Most Critical Review

Zoho CRMCustomer Management
Chris M.24th of February 16:08

Customer service issue

Don't bother calling into the support line. After holding for 10 minutes a recording comes on to leave a message.

Read all 9 reviews

Salesforce Sales CloudCustomer Management

No critical reviews found in the past 12 months

Write a review

AffinityLive CRMCustomer Management

No critical reviews found in the past 12 months

Write a review

Features

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting

Read more about Salesforce Sales Cloud

AffinityLive CRMCustomer Management
  • Seamless Gmail and Outlook/Office365 integrations
  • Smart & shared address book
  • Synchronized calendar & schedules
  • Powerful search & filtering
  • Track opportunities, pipeline & conversions
  • Customer relationship management

Read more about AffinityLive CRM

Screenshots

Zoho CRMCustomer Management

5 screenshots available

Salesforce Sales CloudCustomer Management

4 screenshots available

AffinityLive CRMCustomer Management

6 screenshots available

Pricing Information

Zoho CRMCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

Salesforce Sales CloudCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Salesforce Sales Cloud pricing

AffinityLive CRMCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about AffinityLive CRM pricing


Advertisement

Typical Customers

Zoho CRMCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Salesforce Sales Cloud

AffinityLive CRMCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about AffinityLive CRM

Support

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Salesforce Sales Cloud

AffinityLive CRMCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about AffinityLive CRM

Supported Devices

Zoho CRMCustomer Management
  • Android
  • RIM-BlackBerry
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Android
  • Linux
  • Mac
  • Mobile Web App
  • RIM-BlackBerry
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Salesforce Sales Cloud

AffinityLive CRMCustomer Management
  • Android
  • Linux
  • Mac
  • Mobile Web App
  • RIM-BlackBerry
  • Web-based
  • Windows
  • Windows Phone
  • iPhone-iPad

Read more about AffinityLive CRM

Last Updated

Zoho CRMCustomer Management

Salesforce Sales CloudCustomer Management

AffinityLive CRMCustomer Management

Advertisement
VanillaSoftReviews: 0
Avg rating: 0.0

Visit Website
VanillaSoftLead management software and CRM solution - The Power of Simplicity
ZendeskReviews: 45
Avg rating: 4.4

Visit Website
ZendeskCloud customer service software
Desk.comReviews: 18
Avg rating: 4.5

Visit Website
Desk.comOnline customer service software
Pipeliner CRMReviews: 4
Avg rating: 5.0

Visit Website
Pipeliner CRMCRM Software for Apps, Windows & Mac
Zoho SupportReviews: 4
Avg rating: 5.0

Visit Website
Zoho SupportCustomer support help desk software
NetSuite CRM+Reviews: 2
Avg rating: 4.5

Visit Website
NetSuite CRM+Cloud CRM system to provide complete customer view
InfusionsoftReviews: 8
Avg rating: 4.63

Visit Website
InfusionsoftGrow Sales. Save Time. Get Organized.
AffinityLive PSAReviews: 16
Avg rating: 5.0

Visit Website
AffinityLive PSAWork Smarter.

Advertisement