Save time and effort while comparing leading CRM Software tools for small businesses. The table below compares Zoho CRM and Capsule CRM. Check out product details such as features, pricing, target market and supported languages.

Zoho CRMCustomer Management
(based on 10 reviews)
Capsule CRMCustomer Management
(based on 2 reviews)
InfusionsoftSPONSORED AD
(based on 9 reviews)

Product Overview

Zoho CRMCustomer Management
  • Lead generation through a business's website.
  • Track all activity associated with a specific lead.
  • Email integration allows all communication to be managed in one place.
  • Workflows allow actions to be triggered by specific events.
  • Tasks help businesses ensure tasks are completed.

Read the full GetApp Analysis

Capsule CRMCustomer Management

Capsule is an easy CRM tool for small business. It is simple, effective and flexible. Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in the pipeline, and what needs to be done when..

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InfusionsoftCustomer Management
  • Automates sales and marketing processes to ensure brand consistency and your ideal customer journey

  • Helps small businesses grow sales, get organized, and save time

  • Handles the sales and marketing tasks that entrepreneurs dread

  • Used by more than 20,000 small businesses

  • Includes features for marketing automation, online sales, lead scoring, custom quoting, contact management, and list segmentation

  • Saves businesses time by housing all sales processes within one system

Read the full GetApp Analysis

The Most Favorable Review

Zoho CRMCustomer Management
Co-Founder ( company, 11-50 employees)16th of December, 2014 15:55

Good to get your business started

We started our company a few years ago and decided to implement Zoho CRM right from day 1 to give our sales force a tool to manage their leads and sales opportunities. The set-up proved to be easy and the integration with google apps was a plus so we could sync up our emails and see them directly inside the CRM.

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Capsule CRMCustomer Management

No positive reviews found in the past 12 months

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InfusionsoftCustomer Management
Walter Bergeron, Walter Bergeron-Business Growth and Liberation14th of May, 2014 17:20

Helped me to build and then sell my company for 8 figures!

Flexibility. If I want to send emails, no problem. Faxes - Done. Internal communications - No problem.

Read all 9 reviews

The Most Critical Review

Zoho CRMCustomer Management
Chris M.24th of February, 2014 16:08

Customer service issue

Don't bother calling into the support line. After holding for 10 minutes a recording comes on to leave a message.

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Capsule CRMCustomer Management

No critical reviews found in the past 12 months

Write a review

InfusionsoftCustomer Management
Business Manager ( company, 2-10 employees)20th of November, 2014 16:19

Not suited for a small business with existing CRM

Do not subscribe to this solution if you have an existing CRM and/or don’t have about 20 hours per week over four weeks to attend training and setup campaigns. They push their products to small businesses but I don’t see how a business owner can set up the product, take care of sales, and do the actual work.

Read all 9 reviews

Features

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Get a complete contact view
  • Manage your sales pipeline
  • Manage your to-do list and calendar using tasks
  • Customize Capsule to fit your business
  • Manage groups of contacts with lists
  • Access your account from anywhere, securely

Read more about Capsule CRM

InfusionsoftCustomer Management
  • CRM
  • Marketing Automation
  • E-Commerce
  • Built-in metadata and keyword fields
  • Drag and drop to craft and publish landing pages
  • Web Forms

Read more about Infusionsoft

Screenshots

Zoho CRMCustomer Management

5 screenshots available

Capsule CRMCustomer Management

3 screenshots available

InfusionsoftCustomer Management

6 screenshots available

Pricing Information

Zoho CRMCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

Capsule CRMCustomer Management

Pricing model: Freemium
Free Trial: Available

Learn more about Capsule CRM pricing

InfusionsoftCustomer Management

Pricing model: Subscription

Learn more about Infusionsoft pricing

Typical Customers

Zoho CRMCustomer Management
  • Freelancers
  • Small Business

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Freelancers
  • Non Profits
  • Small Business

Read more about Capsule CRM

InfusionsoftCustomer Management
  • Freelancers
  • Small Business

Read more about Infusionsoft

Support

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

Capsule CRMCustomer Management

No information available

Read more about Capsule CRM

InfusionsoftCustomer Management

No information available

Read more about Infusionsoft

Supported Devices

Zoho CRMCustomer Management
  • Android
  • RIM-BlackBerry
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Android
  • Linux
  • Mac
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Capsule CRM

InfusionsoftCustomer Management
  • Mac
  • Web-based
  • Windows

Read more about Infusionsoft

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