Save time and effort while comparing leading CRM Software tools for small businesses. The table below compares Zoho CRM and Capsule CRM. Check out product details such as features, pricing, target market and supported languages.

Zoho CRMCustomer Management
(based on 9 reviews)
Capsule CRMCustomer Management
(based on 2 reviews)
Salesforce Sales CloudSPONSORED AD
(based on 6 reviews)

Feature Comparison

Activity Tracking
Billing & Invoicing
CRM Integration
Customer History
Customizable Fields
Customizable Reporting
Email Integration
Forecasting
Lead Capture
Lead Scoring
Microsoft Outlook Integration
Multi-Company
Multi-Currency
Multi-Location
Order Management
Sales Reporting
Single Sign On
Third Party Integration
Workflow Management

Read more about Zoho CRM

Activity Tracking
Billing & Invoicing
CRM Integration
Customer History
Customizable Fields
Customizable Reporting
Email Integration
Forecasting
Lead Capture
Lead Scoring
Microsoft Outlook Integration
Multi-Company
Multi-Currency
Multi-Location
Order Management
Sales Reporting
Single Sign On
Third Party Integration
Workflow Management

Read more about Capsule CRM

Activity Tracking
Billing & Invoicing
CRM Integration
Customer History
Customizable Fields
Customizable Reporting
Email Integration
Forecasting
Lead Capture
Lead Scoring
Microsoft Outlook Integration
Multi-Company
Multi-Currency
Multi-Location
Order Management
Sales Reporting
Single Sign On
Third Party Integration
Workflow Management

Read more about Salesforce Sales Cloud

Product Overview

Zoho CRMCustomer Management

*Lead generation through a business's website. *Track all activity associated with a specific lead.

Read the full GetApp Analysis

Capsule CRMCustomer Management

Capsule is an easy CRM tool for small business. It is simple, effective and flexible. Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in the pipeline, and what needs to be done when..

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
  • Most well-known CRM solution in the marketplace

  • Helps businesses sell more and grow faster

  • Connect with leads, accounts, contacts, and business information

  • Collaborate with teammates in real-time

  • Mobile tools for staying connected

Read the full GetApp Analysis


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The Most Favorable Review

Zoho CRMCustomer Management
HappyWeSwitched27th of January 16:35

Goodbye Salesforce!

We are several months into using Zoho and we are now thinking why couldn't we find Zoho before we locked into a contract with Salesforce. Well, we moved forward and decided to make the switch even though we are still paying for Saleforce (because we have to) -- Combined with Zoho Reports and the 3 Enterprise licenses we have, we $155 per month vs Salesforce's $390 per month (with waaaaay less features) -- .

Read all 9 reviews

Capsule CRMCustomer Management

No positive reviews found in the past 12 months

Write a review

Salesforce Sales CloudCustomer Management
A verified reviewer19th of August 05:26

Not very impressed

Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times.

Read all 6 reviews

The Most Critical Review

Zoho CRMCustomer Management
Chris M.24th of February 16:08

Customer service issue

Don't bother calling into the support line. After holding for 10 minutes a recording comes on to leave a message.

Read all 9 reviews

Capsule CRMCustomer Management

No critical reviews found in the past 12 months

Write a review

Salesforce Sales CloudCustomer Management

No critical reviews found in the past 12 months

Write a review

Features

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Capsule CRMCustomer Management
  • Get a complete contact view
  • Manage your sales pipeline
  • Manage your to-do list and calendar using tasks
  • Customize Capsule to fit your business
  • Manage groups of contacts with lists
  • Access your account from anywhere, securely

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting

Read more about Salesforce Sales Cloud

Screenshots

Zoho CRMCustomer Management

5 screenshots available

Capsule CRMCustomer Management

3 screenshots available

Salesforce Sales CloudCustomer Management

4 screenshots available

Pricing Information

Zoho CRMCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

Capsule CRMCustomer Management

Pricing model: Freemium
Free Trial: Available

Learn more about Capsule CRM pricing

Salesforce Sales CloudCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Salesforce Sales Cloud pricing


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Typical Customers

Zoho CRMCustomer Management
Freelancers
Large Enterprises
Mid Size Business
Non Profits
Small Business

Read more about Zoho CRM

Capsule CRMCustomer Management
Freelancers
Large Enterprises
Mid Size Business
Non Profits
Small Business

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
Freelancers
Large Enterprises
Mid Size Business
Non Profits
Small Business

Read more about Salesforce Sales Cloud

Support

Zoho CRMCustomer Management
FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Read more about Zoho CRM

Capsule CRMCustomer Management
FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Read more about Salesforce Sales Cloud

Supported Devices

Zoho CRMCustomer Management
Android
iPhone-iPad
Linux
Mac
Mobile Web App
RIM-BlackBerry
Web-based
Windows

Read more about Zoho CRM

Capsule CRMCustomer Management
Android
iPhone-iPad
Linux
Mac
Mobile Web App
RIM-BlackBerry
Web-based
Windows

Read more about Capsule CRM

Salesforce Sales CloudCustomer Management
Android
iPhone-iPad
Linux
Mac
Mobile Web App
RIM-BlackBerry
Web-based
Windows

Read more about Salesforce Sales Cloud

Other Comparisons

Last Updated

Zoho CRMCustomer Management

Capsule CRMCustomer Management

Salesforce Sales CloudCustomer Management

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