A customer relationship management software (CRM) is a useful tool for any business. Insightly CRM versus Zoho CRM can be seen as a CRM battle for the best fit for small businesses.

Zoho CRMCustomer Management
(based on 9 reviews)
InsightlyCustomer Management
(based on 23 reviews)
BaseSPONSORED AD
(based on 4 reviews)

Product Overview

Zoho CRMCustomer Management

*Lead generation through a business's website. *Track all activity associated with a specific lead.

Read the full GetApp Analysis

InsightlyCustomer Management
  • CRM and project management solution for SMBs.

  • Enables businesses to create strong relationships with customers.

  • Created for businesses with one to 200 employees.

  • Integrates with many of the most popular business apps.

  • Linking feature gives users a 360-degree view of their business networks.

.

Read the full GetApp Analysis

BaseCustomer Management

For the last 20 years, sales force automation and CRM systems have primarily served as a database for storing sales data. Today's market demands more.

Read more about Base


Advertisement

The Most Favorable Review

Zoho CRMCustomer Management
HappyWeSwitched27th of January 16:35

Goodbye Salesforce!

We are several months into using Zoho and we are now thinking why couldn't we find Zoho before we locked into a contract with Salesforce. Well, we moved forward and decided to make the switch even though we are still paying for Saleforce (because we have to) -- Combined with Zoho Reports and the 3 Enterprise licenses we have, we $155 per month vs Salesforce's $390 per month (with waaaaay less features) -- .

Read all 9 reviews

InsightlyCustomer Management
alan11th of December, 2013 17:26

Very good for smaller businesses

If you are small business owner under 10 employees Insightly is an awesome customer management system. I have tried several other CRMs that are excellent but the adoption rate for my employees was not very high.

Read all 23 reviews

BaseCustomer Management
Chi6th of March 17:36

Intuitive, User Friendly GUI and Great Service Personnel

I felt one of the reviews was unfair and unhelpful. I hope this will help people in their decision making.

Read all 4 reviews

The Most Critical Review

Zoho CRMCustomer Management
Chris M.24th of February 16:08

Customer service issue

Don't bother calling into the support line. After holding for 10 minutes a recording comes on to leave a message.

Read all 9 reviews

InsightlyCustomer Management
Lili A Bowers28th of March 08:15

Never Again!!

I used to be one of Insightly's greatest supporters. I have been using the system for a year and had everything regarding the sales efforts of the company I work for programmed in there.

Read all 23 reviews

BaseCustomer Management

No critical reviews found in the past 12 months

Write a review

Features

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

InsightlyCustomer Management
  • Powerful email integration with Google Apps
  • Automatic Address Book
  • Fast Search of Everything You've Stored
  • Customer Relationship Management
  • Track Opportunities/Pipelines
  • Project Management

Read more about Insightly

BaseCustomer Management
  • Contact & Lead Management
  • Customer Success
  • Account Management
  • Sales Reporting
  • Sales Tracking
  • Pipeline Analysis

Read more about Base

Screenshots

Zoho CRMCustomer Management

5 screenshots available

InsightlyCustomer Management

4 screenshots available

BaseCustomer Management

8 screenshots available

Pricing Information

Zoho CRMCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

InsightlyCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Insightly pricing

BaseCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Base pricing


Advertisement

Typical Customers

Zoho CRMCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Zoho CRM

InsightlyCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about Insightly

BaseCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about Base

Support

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

InsightlyCustomer Management
  • FAQs
  • Knowledge Base
  • Online Support
  • Video Tutorials

Read more about Insightly

BaseCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Base

Supported Devices

Zoho CRMCustomer Management
  • Android
  • RIM-BlackBerry
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

InsightlyCustomer Management
  • Android
  • Mobile Web App
  • Web-based
  • Windows Phone
  • iPhone-iPad

Read more about Insightly

BaseCustomer Management
  • Android
  • Mac
  • Mobile Web App
  • Web-based
  • Windows
  • Windows Phone
  • iPhone-iPad

Read more about Base

Last Updated

Zoho CRMCustomer Management

InsightlyCustomer Management

BaseCustomer Management

Advertisement
MavenlinkReviews: 16
Avg rating: 4.25

Visit Website
MavenlinkOnline project management software
Desk.comReviews: 18
Avg rating: 4.5

Visit Website
Desk.comOnline customer service software
Pipeliner CRMReviews: 5
Avg rating: 5.0

Visit Website
Pipeliner CRMCRM Software for Apps, Windows & Mac
WrikeReviews: 53
Avg rating: 4.6

Visit Website
WrikeOnline project management software
NetSuite CRM+Reviews: 2
Avg rating: 4.5

Visit Website
NetSuite CRM+Cloud CRM system to provide complete customer view
InfusionsoftReviews: 8
Avg rating: 4.63

Visit Website
InfusionsoftGrow Sales. Save Time. Get Organized.
PipedriveReviews: 3
Avg rating: 4.33

Visit Website
PipedriveCRM and lead management software
LeadExecReviews: 4
Avg rating: 5.0

Visit Website
LeadExecLead Management for Marketers

Advertisement