Compare Zendesk vs. TeamSupport
Save time and effort to compare leading Customer Support Software tools for small businesses. The table below compares Zoho Support and TeamSupport. Check out product details such as features, pricing, target market and supported languages. It is interesting to note that support tickets created with TeamSupport can be imported directly into Zoho CRM. You can quickly access the latest reviews to compare actual user's opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.
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Zoho Support
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TeamSupport
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| Average rating |
4.5/5
User reviews (2) |
4.6/5
User reviews (11) |
| Social presence |
11,477 likes
7,921 followers
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60 likes
190 followers
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| Screenshots |  |
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| Overview | Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/converse and review the status of the trouble tickets online. Zoho Support caters to organizations that need to prioritize, manage and automate online help desk support needs. It... Learn more › | TeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. We help companies excel at managing their Customer Support communications through different channels, such as telephone, web, email or chat - all from the cloud. Some of the features of this help desk tool are Customer Portal, Li... Learn more › |
| Features | • Ticket Management • Contracts and SLA • Reports and Dashboards • Alerts and Notifications • Knowledge Base • Customer Self Service Portal |
• Email integration • REST API • Integration With Popular CRM's Such As Salesforce & Highrise • Customer Self Service Portal, KB, Forums • Wiki • Tagging • SLA Management • Automation, Escalation, Time Tracking • Software Version & Asset Tracking • Reporting, Exporting, Filtering, Sorting |
| Typical customers | Large Enterprises, Small Business | Associations, Large Enterprises, Small Business |
| Languages | Chinese (Simplified), English, French, German, Japanese, Spanish | Dutch, English, Finnish, French, German, Irish, Italian, Spanish |
| Geographies supported | Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States | Australia, Canada, Europe, Germany, Japan, Latin America, United Kingdom, United States |
| Pricing | Free for 1 Agent Enterprise $25/Agent/Month Professional $12/Agent/Month |
Starts at 20$/month. Per user, monthly or annually. Annual subscriptions and large group discounts offered. |
| More Comparisons |
• Online Help Desk Software Comparison • Compare Zoho Support vs. Zendesk • Compare Zendesk vs. TeamSupport |
• Compare Zendesk vs. TeamSupport • Compare Zendesk vs. TeamSupport |
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