HelpGizmoCustomer Management
(based on 5 reviews)
Atlassian ConfluenceCollaboration
0 reviews
Desk.comCustomer Management
(based on 18 reviews)

Product Overview

HelpGizmoCustomer Management
  • Simple, yet powerful editor.
  • Low cost, but high quality.
  • Searchable and browsable content.
  • Advanced Security features
  • Auto-generated Reports and Statistics

Read the full GetApp Analysis

Atlassian ConfluenceCollaboration

Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence.

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Encourages customers to resolve their own issues
  • Multi-channel support and cross-platform capability
  • Accessible from virtually any web-enabled smartphone
  • Universal inbox allows agents to quickly sort through requests from multiple services
  • Support Center with articles, FAQs and the option to email its support agents or call a hotline at any time

Read the full GetApp Analysis

The Most Favorable Review

HelpGizmoCustomer Management
Sabrina Stouffer, HR Generalist (Office Happiness Diva)23rd of June, 2014 16:15

HelpGizmo to the Rescue!

HelpGizmo has helped me to minimize the clutter of paperwork. I built an internal Employee Toolbox for employees to access when they needed information on anything from how to make coffee to employee benefits.

Read all 5 reviews

Atlassian ConfluenceCollaboration

No positive reviews found in the past 12 months

Write a review

Desk.comCustomer Management

No positive reviews found in the past 12 months

Write a review

The Most Critical Review

HelpGizmoCustomer Management
Maria Ronesa Tamayo, Executive Assistant at Traxium23rd of February 03:46

HelpGizmo is great and easy to use

Using Helpgizmo for our company's knowledge base is the best decision we made. The pages are easy to edit and manage.

Read all 5 reviews

Atlassian ConfluenceCollaboration

No critical reviews found in the past 12 months

Write a review

Desk.comCustomer Management

No critical reviews found in the past 12 months

Write a review

Features

HelpGizmoCustomer Management
  • Collapsible table of contents
  • Restricted access and security
  • Multiple file and image uploading
  • Multiple users/authors
  • Zendesk integration
  • Customizable home page

Read more about HelpGizmo

Atlassian ConfluenceCollaboration
  • OnDemand or Hosted
  • Space Directory
  • Knowledge Base
  • Rich Text Editor
  • Drag and Drop Editing
  • Advanced Table Editing

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Universal inbox that aggregates cases from multiple channels
  • Case management with advanced routing tools and filters
  • Productivity tools, including custom macros & bulk updating
  • Mobile-optimized and custom branded self-service centers
  • Real-time business insights with team and channel performanc
  • Collaborate & respond to cases on-the-go with the mobile app

Read more about Desk.com

Screenshots

HelpGizmoCustomer Management

6 screenshots available

Atlassian ConfluenceCollaboration

15 screenshots available

Desk.comCustomer Management

5 screenshots available

Pricing Information

HelpGizmoCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about HelpGizmo pricing

Atlassian ConfluenceCollaboration

Pricing model: One-time Licence, Subscription
Free Trial: Available

Learn more about Atlassian Confluence pricing

Desk.comCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Desk.com pricing

Typical Customers

HelpGizmoCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about HelpGizmo

Atlassian ConfluenceCollaboration
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Small Business

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Desk.com

Support

HelpGizmoCustomer Management
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about HelpGizmo

Atlassian ConfluenceCollaboration
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Atlassian Confluence

Desk.comCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Desk.com

Supported Devices

HelpGizmoCustomer Management
  • Android
  • Linux
  • Mac
  • Web-based
  • Windows
  • Windows Phone
  • iPhone-iPad

Read more about HelpGizmo

Atlassian ConfluenceCollaboration
  • Linux
  • Mac
  • Open-source
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Android
  • Mac
  • Mobile Web App
  • RIM-BlackBerry
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Desk.com

Other Comparisons

Last Updated

HelpGizmoCustomer Management

Atlassian ConfluenceCollaboration

Desk.comCustomer Management

InsightlyReviews: 31
Avg rating: 3.77

Visit Website
InsightlyCustomer Management
ZendeskReviews: 47
Avg rating: 4.34

Visit Website
ZendeskCustomer Service & Support
Salesforce Sales CloudReviews: 7
Avg rating: 4.14

Visit Website
Salesforce Sales CloudCustomer Management
RelateIQReviews: 63
Avg rating: 4.98

Visit Website
RelateIQCustomer Management
FreshserviceReviews: 5
Avg rating: 4.2

Visit Website
FreshserviceIT Management
SamanageReviews: 17
Avg rating: 4.76

Visit Website
SamanageIT Management
TeamSupport.comReviews: 93
Avg rating: 4.65

Visit Website
TeamSupport.comCustomer Management
Zoho SupportReviews: 4
Avg rating: 5.0

Visit Website
Zoho SupportCustomer Service & Support