Atlassian ConfluenceCollaboration
(0 reviews)
Desk.comCustomer Management
(based on 18 reviews)
eXo PlatformCollaboration
(based on 22 reviews)

Product Overview

Atlassian ConfluenceCollaboration

Give your team one place to share, find, and collaborate on information they need to get work done. Give your team Confluence.

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Encourages customers to resolve their own issues
  • Multi-channel support and cross-platform capability
  • Accessible from virtually any web-enabled smartphone
  • Universal inbox allows agents to quickly sort through requests from multiple services
  • Support Center with articles, FAQs and the option to email its support agents or call a hotline at any time

Read the full GetApp Analysis

eXo PlatformCollaboration

eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design.

Read more about eXo Platform

The Most Favorable Review

Atlassian ConfluenceCollaboration

No positive reviews found in the past 12 months

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Desk.comCustomer Management
Anica24th of February, 2014 17:24

save your team time and give agents the context they need

If you want to blow your customer away, make sure that reps can easily access a customer’s entire lifecycle. Desk.com shows users complete profiles for customers that includes their contact info, history, and the identities of everyone who’s helped them in the past.

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eXo PlatformCollaboration
Divyang Patel, Java Developer at Scalsys Technologies4 days ago 13:01

eXo Platform - Suites for Social Collaboration,Crowd and intranet based application

eXo platform provides features that match requirement of social collaboration,intranet and cloud base application.I am working on eXo platform (1+ year) it is easy for portal customization functionality. It is easy for admin to define users with roles,permission and group management..

Read all 22 reviews

The Most Critical Review

Atlassian ConfluenceCollaboration

No critical reviews found in the past 12 months

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Desk.comCustomer Management

No critical reviews found in the past 12 months

Write a review

eXo PlatformCollaboration
Jean Franco, CTO Maila Networks2nd of January 05:33

Much more than a social platform

We started using eXo as a substitute for facebook's and Google's Social media platforms. What we ended up with is a much more feature rich way of doing business, interact and get things done.

Read all 22 reviews

Features

Atlassian ConfluenceCollaboration
  • OnDemand or Hosted
  • Space Directory
  • Knowledge Base
  • Rich Text Editor
  • Drag and Drop Editing
  • Advanced Table Editing

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Universal inbox that aggregates cases from multiple channels
  • Case management with advanced routing tools and filters
  • Productivity tools, including custom macros & bulk updating
  • Mobile-optimized and custom branded self-service centers
  • Real-time business insights with team and channel performanc
  • Collaborate & respond to cases on-the-go with the mobile app

Read more about Desk.com

eXo PlatformCollaboration
  • Portal
  • Document Management
  • Forum
  • Social Network
  • Wiki
  • Calendar

Read more about eXo Platform

Screenshots

Atlassian ConfluenceCollaboration

15 screenshots available

Desk.comCustomer Management

5 screenshots available

eXo PlatformCollaboration

28 screenshots available

Pricing Information

Atlassian ConfluenceCollaboration

Pricing model: One-time Licence, Subscription
Free Trial: Available

Learn more about Atlassian Confluence pricing

Desk.comCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Desk.com pricing

eXo PlatformCollaboration

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about eXo Platform pricing

Typical Customers

Atlassian ConfluenceCollaboration
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Small Business

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Desk.com

eXo PlatformCollaboration
  • Large Enterprises
  • Mid Size Business
  • Public Administrations

Read more about eXo Platform

Support

Atlassian ConfluenceCollaboration
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Atlassian Confluence

Desk.comCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Desk.com

eXo PlatformCollaboration
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about eXo Platform

Supported Devices

Atlassian ConfluenceCollaboration
  • Linux
  • Mac
  • Open-source
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Atlassian Confluence

Desk.comCustomer Management
  • Android
  • Mac
  • Mobile Web App
  • RIM-BlackBerry
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Desk.com

eXo PlatformCollaboration
  • Android
  • Linux
  • Mac
  • Mobile Web App
  • Open-source
  • Web-based
  • Windows
  • iPhone-iPad

Read more about eXo Platform

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