Save time and effort comparing leading Online Community Software tools for small businesses. The table below compares Jive and Yammer. Check out how both product compares looking at product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.

JiveCollaboration
(0 reviews)
YammerCollaboration
(based on 2 reviews)
ZendeskSPONSORED AD
(based on 45 reviews)

Product Overview

JiveCollaboration

Jive is a social collaboration and team communication platform to aid teams to connect while on-the-go across a single mobile portal. The single portal that forms the base of Jive is designed to be a shared space to find company-related information, news, people, and expertise with ease.

Read more about Jive

YammerCollaboration

Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which your company can share information, resources and business applications.

Read more about Yammer

ZendeskCustomer Management

Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Read more about Zendesk


Advertisement

The Most Favorable Review

JiveCollaboration

No positive reviews found in the past 12 months

Write a review

YammerCollaboration

No positive reviews found in the past 12 months

Write a review

ZendeskCustomer Management
Rheadel Pamintuan, Technical Support II at Cloudstaff4th of June 00:46

friendly tool for our ticketing system

Zendesk is a friendly tool for our ticketing system to support our clients and customers. I provided 5 stars for my rating because I don't have any issue using the application..

Read all 45 reviews

The Most Critical Review

JiveCollaboration

No critical reviews found in the past 12 months

Write a review

YammerCollaboration

No critical reviews found in the past 12 months

Write a review

ZendeskCustomer Management
Dave20th of February 05:55

Poor Communications and Support

We have been using Zendesk integration in our product for 2 years. Zendesk shut down an API we were using with no email warning to us because our "usage levels didn't hit a certain threshold".

Read all 45 reviews

Features

JiveCollaboration
  • Jive inbox for all streams incl. Facebook, Chatter, Yammer
  • Activity streams
  • Document collaboration
  • Impact metrics
  • Smart recommendations
  • Advanced gamification module

Read more about Jive

YammerCollaboration
  • Enterprise Microblogging
  • Private Messaging
  • Office 365 integration
  • Company Directory
  • Mobile compatable
  • Archives conversations

Read more about Yammer

ZendeskCustomer Management
  • Flexible ticket management with automated workflow
  • Multi-channel support: email, web, phone, chat, social media
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included

Read more about Zendesk

Screenshots

JiveCollaboration

12 screenshots available

YammerCollaboration

3 screenshots available

ZendeskCustomer Management

6 screenshots available

Pricing Information

JiveCollaboration

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Jive pricing

YammerCollaboration

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Yammer pricing

ZendeskCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Zendesk pricing


Advertisement

Typical Customers

JiveCollaboration
  • Large Enterprises
  • Small Business

Read more about Jive

YammerCollaboration
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about Yammer

ZendeskCustomer Management
  • Freelancers
  • Large Enterprises
  • Mid Size Business
  • Non Profits
  • Public Administrations
  • Small Business

Read more about Zendesk

Support

JiveCollaboration

No information available

Read more about Jive

YammerCollaboration

No information available

Read more about Yammer

ZendeskCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Zendesk

Supported Devices

JiveCollaboration
  • Mac
  • RIM-BlackBerry
  • Web-based
  • Windows Phone
  • iPhone-iPad

Read more about Jive

YammerCollaboration
  • Android
  • RIM-BlackBerry
  • Web-based
  • Windows
  • Windows Phone
  • iPhone-iPad

Read more about Yammer

ZendeskCustomer Management
  • Android
  • Linux
  • Mac
  • Open-source
  • RIM-BlackBerry
  • Web-based
  • Windows
  • Windows Phone
  • iPhone-iPad

Read more about Zendesk

Last Updated

JiveCollaboration

YammerCollaboration

ZendeskCustomer Management

Advertisement
Samanage IT Service DeskReviews: 0
Avg rating: 0.0

Visit Website
Samanage IT Service DeskManage ongoing service requests with ease
UserVoiceReviews: 19
Avg rating: 4.74

Visit Website
UserVoiceCustomer engagement infrastructure for operational excellence
TeamSupport.comReviews: 36
Avg rating: 4.83

Visit Website
TeamSupport.comCollaborative Customer Support Software
KayakoReviews: 5
Avg rating: 5.0

Visit Website
KayakoThe leading helpdesk. Simple, scalable. Helpdesk Evolved.
Desk.comReviews: 18
Avg rating: 4.5

Visit Website
Desk.comHelp Desk + Social CRM + Customer Support
JIRAReviews: 2
Avg rating: 5.0

Visit Website
JIRAPlan, track, work – smarter and faster
Zoho SupportReviews: 4
Avg rating: 5.0

Visit Website
Zoho SupportCustomer Support and Help Desk Software
FreshdeskReviews: 15
Avg rating: 4.67

Visit Website
FreshdeskCustomer support software that helps you promise, deliver and wow.

Advertisement