A customer relationship management software (CRM) is a useful tool for any business. Insightly CRM versus Zoho CRM can be seen as a CRM battle for the best fit for small businesses.

InsightlyCustomer Management
(based on 28 reviews)
Zoho CRMCustomer Management
(based on 10 reviews)
Salesforce Sales CloudSPONSORED AD
(based on 7 reviews)

Product Overview

InsightlyCustomer Management
  • CRM and project management solution for SMBs.

  • Enables businesses to create strong relationships with customers.

  • Created for businesses with one to 200 employees.

  • Integrates with many of the most popular business apps.

  • Linking feature gives users a 360-degree view of their business networks.

.

Read the full GetApp Analysis

Zoho CRMCustomer Management
  • Lead generation through a business's website.
  • Track all activity associated with a specific lead.
  • Email integration allows all communication to be managed in one place.
  • Workflows allow actions to be triggered by specific events.
  • Tasks help businesses ensure tasks are completed.

Read the full GetApp Analysis

Salesforce Sales CloudCustomer Management
  • Most well-known CRM solution in the marketplace

  • Helps businesses sell more and grow faster

  • Connect with leads, accounts, contacts, and business information

  • Collaborate with teammates in real-time

  • Mobile tools for staying connected

Read the full GetApp Analysis

The Most Favorable Review

InsightlyCustomer Management
ilovepurple25th of March, 2014 04:15

Awsome Insightly

Insightly is Awesome! That's all I can say. :)

Read all 28 reviews

Zoho CRMCustomer Management
Co-Founder ( company, 11-50 employees)16th of December, 2014 15:55

Good to get your business started

We started our company a few years ago and decided to implement Zoho CRM right from day 1 to give our sales force a tool to manage their leads and sales opportunities. The set-up proved to be easy and the integration with google apps was a plus so we could sync up our emails and see them directly inside the CRM.

Read all 10 reviews

Salesforce Sales CloudCustomer Management
Emmanuel Clemot, Regional Manager - Africa at Blackboard9th of January 18:56

All you need in one place

As a channel sales manager, i need to access all the data in an easy and comprehensive way. Thanks to Salesforce.com, I know the forecast of my channels, their last update, the next steps and all information i need to understand when we expect to close the deal.

Read all 7 reviews

The Most Critical Review

InsightlyCustomer Management
Lili A Bowers28th of March, 2014 08:15

Never Again!!

I used to be one of Insightly's greatest supporters. I have been using the system for a year and had everything regarding the sales efforts of the company I work for programmed in there.

Read all 28 reviews

Zoho CRMCustomer Management
Chris M.24th of February, 2014 16:08

Customer service issue

Don't bother calling into the support line. After holding for 10 minutes a recording comes on to leave a message.

Read all 10 reviews

Salesforce Sales CloudCustomer Management
A verified reviewer19th of August, 2014 05:26

Not very impressed

Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times.

Read all 7 reviews

Features

InsightlyCustomer Management
  • Powerful email integration with Google Apps
  • Free up to 3 users
  • Fast Search of Everything You've Stored
  • Automatic Address Book
  • Track Opportunities/Pipelines
  • Customer Relationship Management

Read more about Insightly

Zoho CRMCustomer Management
  • Sales Force Automation
  • Marketing Automation
  • Customer Support & Service
  • Inventory Management
  • CRM Analytics
  • Workflow Management

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting

Read more about Salesforce Sales Cloud

Screenshots

InsightlyCustomer Management

6 screenshots available

Zoho CRMCustomer Management

5 screenshots available

Salesforce Sales CloudCustomer Management

4 screenshots available

Pricing Information

InsightlyCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Insightly pricing

Zoho CRMCustomer Management

Pricing model: Freemium, Subscription
Free Trial: Available

Learn more about Zoho CRM pricing

Salesforce Sales CloudCustomer Management

Pricing model: Subscription
Free Trial: Available

Learn more about Salesforce Sales Cloud pricing

Typical Customers

InsightlyCustomer Management
  • Freelancers
  • Mid Size Business
  • Non Profits
  • Small Business

Read more about Insightly

Zoho CRMCustomer Management
  • Freelancers
  • Small Business

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Large Enterprises
  • Mid Size Business
  • Small Business

Read more about Salesforce Sales Cloud

Support

InsightlyCustomer Management
  • FAQs
  • Knowledge Base
  • Online Support
  • Video Tutorials

Read more about Insightly

Zoho CRMCustomer Management

No information available

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Read more about Salesforce Sales Cloud

Supported Devices

InsightlyCustomer Management
  • Android
  • Mobile Web App
  • Web-based
  • Windows Phone
  • iPhone-iPad

Read more about Insightly

Zoho CRMCustomer Management
  • Android
  • RIM-BlackBerry
  • Web-based
  • iPhone-iPad

Read more about Zoho CRM

Salesforce Sales CloudCustomer Management
  • Android
  • Linux
  • Mac
  • Mobile Web App
  • RIM-BlackBerry
  • Web-based
  • Windows
  • iPhone-iPad

Read more about Salesforce Sales Cloud

Other Comparisons

Last Updated

InsightlyCustomer Management

Zoho CRMCustomer Management

Salesforce Sales CloudCustomer Management

WrikeReviews: 75
Avg rating: 4.53

Visit Website
WrikeProject Management & Planning
MavenlinkReviews: 16
Avg rating: 4.5

Visit Website
MavenlinkProject Management & Planning
ZendeskReviews: 47
Avg rating: 4.34

Visit Website
ZendeskCustomer Management
Desk.comReviews: 18
Avg rating: 4.5

Visit Website
Desk.comCustomer Management
InfusionsoftReviews: 9
Avg rating: 4.33

Visit Website
InfusionsoftCustomer Management
KickservReviews: 10
Avg rating: 4.9

Visit Website
KickservOperations Management
RelateIQReviews: 63
Avg rating: 4.98

Visit Website
RelateIQCustomer Management
Zoho SupportReviews: 4
Avg rating: 5.0

Visit Website
Zoho SupportCustomer Management