Cloud Business Apps

Compare the three most popular Service Dispatch apps

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Synchroteam
Nilex CloudSolution
Loc8.com

Synchroteam

Field Service Management - FSM

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Nilex CloudSolution

Become a support guru!

Visit Website

Loc8.com

Full spectrum field service for asset maintenance and job management

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Average Rating

Screenshots

Synchroteam

Job Report Template

 

Nilex CloudSolution

iPhone ticket positioning

 

Loc8.com

Reactive maintenance and help desk management with full SLA's and customer contracts

 


Overview

Synchroteam

Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting capabilities It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right worker based on his availability, competencies and location. The mobile client that comes with Synchroteam is available for major mobile platforms (Android, iPhone/iPad and Blackberry).

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Nilex CloudSolution

Nilex CloudSolution is a poweful helpdesk solution for managing your tickets and and keeping track of user requests. Nilex tracks requests till they get done. No matter your budget you can start making your customers happier with our tool and becoming the servicedesk guru in your IT-department. Nilex SaaS can be used in a variety of areas such as IT-departments and ServiceDesks, Call-center, On Site Mobile Service, Maintenance, HR, and their related operations. Only your imagination and the needs of your business may set the boundaries for the use of our state of the art ticket management software built with latest web technology.

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Loc8.com

Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets. Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status. Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications. Throughout Loc8 you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items

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Features

Synchroteam

  • Job Management
  • Job Scheduling
  • Job Templates
  • Customer Management
  • Map Dispatch and Tracking
  • iOS, Android, Blackberry
  • Mapping and Directions
  • Mobile Client
  • Mobile Access
  • Billing and Invoicing
  • CloudWork
  • Cloud apps
  • Web Services
  • Data Import / Export
  • Inventory
  • Parts
  • Service Management
  • GPS
  • Reporting
  • Dashboard

Nilex CloudSolution

  • Ticket Management
  • SLA
  • Mobile support with native iPhone, iPad, and Android apps
  • User surveys
  • Self Service Portal
  • Support your customers throught email, web, phone, chat
  • Single sign-in through Google, LiveID, Yahoo
  • Built-in reporting capabilities
  • Asset Management
  • Multi locale (timezone and languages)
  • Field Service Management
  • Google maps, GIS position
  • Time registration
  • Multi-level support
  • Tightly integrated with email
  • Easy data import and export

Loc8.com

  • Field Service Management
  • Maintenance Management
  • Work Orders & Jobs
  • Asset Management
  • Inventory & Warehouse
  • Mobility - iOS, Android, Windows tab
  • Help Desk
  • Contract Management
  • Field Service Reports & Timesheets
  • Integration
  • Service Dispatch
  • Task Management
  • CMMS
  • Fixed Asset Depreciation

Typical Customers

Synchroteam

Freelancers, Large Enterprises, Mid Size Business, Small Business

Nilex CloudSolution

Associations, Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Loc8.com

Associations, Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business


Supported Devices

Synchroteam

Android, iPhone-iPad, Mac, RIM-BlackBerry, Web-based, Windows

Nilex CloudSolution

Android, iPhone-iPad, Mac, Web-based, Windows, Windows Phone

Loc8.com

Android, iPhone-iPad, Linux, Mac, Open-source, Web-based, Windows, Windows Phone


Languages

Synchroteam

Czech, English, French, German, Spanish

Nilex CloudSolution

Danish, English, Finnish, German, Norwegian, Polish, Swedish

Loc8.com

Chinese (Traditional), English, Spanish


Geographies Supported

Synchroteam

Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States

Nilex CloudSolution

Europe, Germany, United Kingdom, United States

Loc8.com

Asia, Australia, Canada, China, Europe, Germany, Latin America, Middle-East and Africa, United Kingdom, United States


Pricing

Synchroteam

Get Synchroteam for 28€ / $38 per user and per month. A 14 day free trial is available. No credit card required.

Nilex CloudSolution

From $19 /month per Agent. Prices are built up from the number of active Agents registered in the system. Functional add-on's will also affect the monthly price. Ex. Mobile and Asset

Loc8.com

Pricing starts at as little as $15 per user per month for a mobile licence, and from $25 per user per month for an admin user Loc8.com is sold under two models - per user per month as SaaS in our public and private clouds, or as a traditional installaed application with an upfront cost for each user licence. This gives maximum flexibility to the purchaser - we also often have customers who start as SaaS and migrate to an installed system.


Support Options

Synchroteam

FAQs, Knowledge Base, Online Support, Video Tutorials

Nilex CloudSolution

Online Support, Phone Support

Loc8.com

Online Support, Phone Support



Synchroteam
Nilex CloudSolution
Loc8.com

Synchroteam

Field Service Management - FSM

Visit Website

 

Nilex CloudSolution

Become a support guru!

Visit Website

 

Loc8.com

Full spectrum field service for asset maintenance and job management

Read more →

 

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