Compare the three most popular Service Dispatch apps


Logo for Wintac Wintac

The All-In-One Software for Service Contractors



Visit Website


Logo for Kickserv Kickserv

Field Service Management online CRM



Visit Website


Logo for Jobber Jobber

Scheduling, Invoicing and More for Field Services



Visit Website


Average Rating (Reviews & ratings by the GetApp Community)

Editorial Reviews from GetApp

Logo for Wintac
 Wintac

Nothing Found


Logo for Kickserv
 Kickserv

Straightforward, Easy-to-Use CRM for the Services Industry
Service Sidekick is a fairly straightforward CRM solution that offers small business the tools they need to run a business and keep track of their customers. Its star features are Service Sidekick’s QuickBooks integration, as well its easy-to-follow interface for invoicing, scheduling and providing estimates for your clients. Overall, Service Sidekick is easy to learn… and with an hour or two of practice, any small business owner or manager will be able to navigate the program easily. There are also very detailed videos to explain certain functionalities. I did have a few issues with its Excel import feature – given you need to first save your entire customer Excel files into .CSV and then redo your columns headings. See full review at http://www.getapp.com/blog/service-sidekick-straightforward-easy-to-use-crm-for-the-services-industry/

Read the full review on the GetApp Blog


Logo for Jobber
 Jobber

Great and effective solution to get field jobs done
The most interesting aspect of Jobber, according to me, is its seamless integration of multiple tasks and features. Thus, the solution combines resource scheduling with finance and project management. Of course, Jobber’s focus and approach on providing a comprehensive and mobile solution for an often-neglected target market is, also, a big plus. Definitely recommended.

Read the full review on the GetApp Blog


Last Updated (Last change made to the app by the vendor)

Logo for Wintac
 Wintac

Logo for Kickserv
 Kickserv

Logo for Jobber
 Jobber

Product Overview

Logo for Wintac
 Wintac

Wintac is the best-selling all-in-one business management software from Intac International Inc. Over 8,000 companies and 60,000 end users automate their field service businesses with Wintac. Wintac combines all of the following capabilities into one software program: scheduling and dispatching, customer relationship management, work history tracking, equipment installation and service tracking, inventory management, estimating and proposal writing, job costing, task building and flat rate pricing, purchasing, bill paying, and accounts payable, financial reporting and graphing, employee and payroll management, vehicle service and maintenance, marketing and lead management.

Read more about Wintac

Logo for Kickserv
 Kickserv

Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

Read more about Kickserv

Logo for Jobber
 Jobber

Jobber gives you instant access to your customer information from any computer or mobile device. Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration and a growing list of other great features! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

Read more about Jobber

Screenshots

Logo for Wintac
 Wintac

Screenshot of Wintac ()

Logo for Kickserv
 Kickserv

Screenshot of Kickserv (online shared calendar )

Logo for Jobber
 Jobber

Screenshot of Jobber ()

Features

Logo for Wintac
 Wintac
  • Manage your scheduling and dispatching
  • Work Order Management
  • Track recurring service
  • Manage your inventory and equipment
  • Provide mobile access for technicians
  • Manage and create proposals
  • Job cost transparently
  • Customer Relationship Management (CRM)
  • Full integrated Accounting
  • Instantly access customer records and work history
  • Quickbooks Integration
  • Marketing
  • Tom Tom Integration
  • Real-time business reporting

Logo for Kickserv
 Kickserv
  • QuickBooks Desktop 2 way sync
  • CRM
  • Task Management
  • Bidding and Estimating
  • Invoicing
  • Shared Calendar
  • Customizable
  • Mobile Access
  • iCal feed for offline access
  • Import and export from and to Excel
  • Drag-and-drop features
  • Custom fields and reports
  • Customer Portal
  • Credit Card Payments
  • Online scheduling page
  • File Attachments
  • Custom Email Templates
  • QuickBooks Online 2 way sync
  • Global Search
  • Phone and Email Support

Logo for Jobber
 Jobber
  • Scheduling
  • Job Tracking
  • Billing
  • Invoicing
  • Quote Management
  • Electronic Payments
  • QuickBooks Integration
  • Mobile Phone Access
  • CRM
  • Mapping Feature
  • Customized Reporting
  • Real time Data Capture
  • Professional Custom Quotes/Invoices
  • Customer List Importing
  • Permanant Secure Data Storage
  • Dedicated Customer Support
  • Powerful Search Tool

Typical Customers

Logo for Wintac
 Wintac

Mid Size Business, Small Business


Logo for Kickserv
 Kickserv

Freelancers, Mid Size Business, Small Business


Logo for Jobber
 Jobber

Freelancers, Mid Size Business, Small Business


Supported Devices

Logo for Wintac
 Wintac

Windows


Logo for Kickserv
 Kickserv

Android, iPhone-iPad, Mac, Mobile Web App, RIM-BlackBerry, Web-based, Windows, Windows Phone


Logo for Jobber
 Jobber

Android, iPhone-iPad, Linux, Mac, Mobile Web App, Open-source, RIM-BlackBerry, Web-based, Windows, Windows Phone


Supported Platforms

Logo for Wintac
 Wintac
Logo for Kickserv
 Kickserv

Open API, Quickbooks Intuit


Logo for Jobber
 Jobber

Quickbooks Intuit


Advertisment


Supported Languages

Logo for Wintac
 Wintac

English


Logo for Kickserv
 Kickserv

English


Logo for Jobber
 Jobber

English


Supported Geographies

Logo for Wintac
 Wintac

Australia, Canada, Europe, United Kingdom, United States


Logo for Kickserv
 Kickserv

Australia, Canada, United Kingdom, United States


Logo for Jobber
 Jobber

Australia, Canada, Europe, Germany, United Kingdom, United States


Pricing Information

Logo for Wintac
 Wintac

You pay once for Wintac and it is yours to use forever. No monthly charges. No hidden costs. Best Price Guarentee


Logo for Kickserv
 Kickserv

Free Trial! $29/mo 2 Employees $10/mo each employee thereafter $50/mo for QuickBooks Integration


Logo for Jobber
 Jobber

$39 /month + $9 for additional login users. A range of Add-ons are available from Free to $5/month


Support (What type(s) of support the company offers to customers)

Logo for Wintac
 Wintac

FAQs, Forum, Online Support, Phone Support


Logo for Kickserv
 Kickserv

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


Logo for Jobber
 Jobber

FAQs, Online Support, Phone Support, Video Tutorials



Logo for Wintac Wintac

The All-In-One Software for Service Contractors

Visit Website



Logo for Kickserv Kickserv

Field Service Management online CRM

Visit Website



Logo for Jobber Jobber

Scheduling, Invoicing and More for Field Services

Visit Website


Advertisment

• Field Service Management
• Work Orders & Job Scheduling
• Scheduling Assistance Engine
• Map Dispatch and Tracking
• Job Templates & Reporting
• Mobile Client: iOS & Android
• Billing & Invoicing with Xero and Freshbooks
• Skills Management
• Dashboard
• Reporting
• Customer Management
• Recurring Jobs
• Customer / Site / Equipement
• Signature & Photo Capture
• Customer Portal
• Support Center
• Service Management
• Web Services Access
• Data Import / Export
• Integration / Cloud Connectors

• Work Order Tracking
• Customer Relationship Management
• Quickbooks Integration
• iOS App
• Android
• Scheduling & Dispatch
• Client Portal
• Custom Fields
• Invoicing
• Estimates
• Online Scheduling Widget
• Custom Email Templates
• Custom Document Templates
• Google Calendar Integration
• Document Storage
• File Attachments

• Web Browser Job Management
• Job Scheduling
• Customer Portal
• Quote Management
• Mobile Phone Access
• Customised Reporting
• Map Dispatch and Tracking
• API Access
• Inventory Management
• Accounting Integration
• iPhone/iPad/Android/Blackberry Application
• Unlimited Storage
• On-the-spot Invoicing
• Realtime Data Capture
• Signature Capture
• Customised Invoicing
• Recurring Jobs
• Data Import
• Dedicated Global Customer Support
• Start and Finish Questions

• Real-time Job Scheduling
• Job Quoting
• Geo Scheduling
• Record Parts & Labor
• GPS Tracking - Staff and Assets
• Assign jobs based on staff location
• Map view and directions to the job
• Integrations - Xero, Freshbooks, Navman, iAuditor
• Invoicing and Billing
• Recurring Jobs
• Store photos manuals & other PDFs
• Web Services Access
• File Attachments to Jobs
• iPhone & iPad apps
• Android App
• Job Templates & Reporting
• Global phone and email support
• Job notifications via App popups & SMS
• Profitability analysis
• Mobile invoicing

• iPhone/iPad App (Free)
• 20 Free Jobs A Month
• Simple, intuitive design
• No Trial Period
• Job Management
• Staff Scheduling
• Staff locations in real-time
• Integration with MYOB/Xero
• Paperless - No more lost quotes, invoices or work orders.
• Recurring Jobs
• Forms - Produce comprehensive professional forms fast.
• Custom Document Templates

• GPS tracking in real-time
• Safe and secure data storage
• No contracts
• Free trial
• Drag-and-drop job dispatch
• User-friendly interface
• Integration with TomTom and Quickbooks
• Export data as CSV
• Track all worker activity
• Some built in CRM

• Mobile Time Clock
• Mobile Activity Reporting
• Mobile Work Documents with Secure Publishing
• Mobile Forms - Build custom or use Pre-built Templates
• Mobile Employee Engagement via Challenges and Rewards
• Cloud Based, No software maintenance
• SSL Secured Management Application
• Integrated Google Maps
• Integrated GPS Location Tracking
• SMS / Text Message Integration
• Send Text or Email alerts upon specified User Action
• Reporting - Export to .CSV for 3rd Party App Integration

• Live Map View of your Team
• Technician Schedules on Screen
• Real Time Team Schedules & Activity Alerts
• Driving Directions
• Track Your Marketing - Which ads bring calls ?
• Create Invoices on the Phone
• Customer surveys - Inbuilt
• Swipe & Collect Credit Cards on the phone
• Integrate with existing systems
• Track Spares & Inventory
• Customers book jobs directly from your website
• iOS & Android - Use your existing smartphones
• Customer History
• Customer Signatures on Glass
• Track Technician Performance
• Awesome Reporting
• Custom PDF Job Report
• Go 100% Paperless
• Low Cost - Instant Setup
• Highly Secure SaaS Application