Save time and effort comparing leading VoIP Software tools for small businesses. The table below compares Grasshopper and RingCentral. Check out how both product compares looking at product details such as features, pricing, target market and supported languages. Quickly access the latest reviews to compare actual user opinions and ratings. Do not hesitate to click on Visit Website to access a Free Demo or Trial immediately.


Logo for Grasshopper Grasshopper

The Entrepreneur´s Phone System



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Logo for RingCentral RingCentral

The full-featured cloud business communications solution



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Logo for 8x8 8x8

Hosted Business VoIP Phone Service



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Average Rating (Reviews & ratings by the GetApp Community)

Editorial Reviews from GetApp

Logo for Grasshopper
 Grasshopper

Nothing Found


Logo for RingCentral
 RingCentral

Nothing Found


Logo for 8x8
 8x8

Robust VoIP Services at Affordable Rates for Small to Mid-Sized Businesses
The upshot is – having a VoIP system in place will never steer you wrong. I was especially impressed that 8×8 strives to offer enterprise level features at a fairly affordable rate. Unlimited free calling from the US to Canada is a splendid benefit, not to mention the company directory, unlimited audio calls, and extension dialing if you have more than one employee or departments and more. Upshot, 8×8 offers businesses a chance to look and sound professional while reducing expenses.

Read the full review on the GetApp Blog


Last Updated (Last change made to the app by the vendor)

Logo for Grasshopper
 Grasshopper

Logo for RingCentral
 RingCentral

Logo for 8x8
 8x8

Product Overview

Logo for Grasshopper
 Grasshopper

Grasshopper is the #1 Choice of Top Entrepreneurs: Toll free numbers can help your small business sound professional. Choose a toll free or vanity number or let us assign one to you. With Grasshopper, your small business can get a Local Number from anywhere in the U.S. Local numbers are a great way to give your company a community feel or with multiple numbers, a multi-city look. If you already have an existing local number with another provider, you can easily port it to Grasshopper. Easily port your existing toll free or local number to Grasshopper.

Read more about Grasshopper

Logo for RingCentral
 RingCentral

RingCentral securely delivers quality voice, fax, text and conferencing for businesses, regardless of size, locations, devices, or budget. Easier to manage and more flexible than legacy, on-premise PBX phone systems, the cloud business communications solution adapts to the unique needs of each business; works across multiple locations, with desk phones, softphones, smartphones and tablets; and integrates with other cloud applications. It scales instantly as the customer grows—without unnecessary hardware and maintenance expenses at purchase or over the life of the system. RingCentral’s unique click/tap interface empowers end users, reduces IT workload, and increases productivity and user satisfaction.

Read more about RingCentral

Logo for 8x8
 8x8

8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP phone service to hosted contact centers to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1. Experienced. Reliable. Proven. Why Should You Do Business with 8x8? In business, it pays to have connections you can rely on. As a leading provider of VoIP phone services for business, we’ve been on a mission to develop powerful, easy-to-use communications products and services that are not only outrageously affordable, they just plain work better. From sales to support, implementation to operation, we’re with you every step of the way. See why over 30,000 businesses have chosen 8x8 as their connection for better business communications.

Read more about 8x8

Screenshots

Logo for Grasshopper
 Grasshopper

Screenshot of Grasshopper ()

Logo for RingCentral
 RingCentral

Screenshot of RingCentral ()

Logo for 8x8
 8x8

Screenshot of 8x8 ()

Features

Logo for Grasshopper
 Grasshopper
  • Toll Free Numbers
  • Local Numbers
  • Keep Your Existing #
  • Custom Main Greeting
  • Unlimited Extensions
  • Name Directory
  • On Hold Music
  • Unlimited Call Handling
  • Conference Calling
  • Voice Studio
  • Call Forwarding
  • Call Screening

Logo for RingCentral
 RingCentral
  • Toll-free numbers
  • Voicemail, Voicemail to Email
  • Local numbers
  • Box, Dropbox, Google Drive Integrations
  • Directory listings
  • Internet Fax; CloudFax; Cloud PBX
  • VoIP service
  • Always on service
  • Caller ID
  • Microsoft Outlook Integration
  • Softphone
  • Salesforce Integration
  • Business SMS
  • Aanswering rules
  • Unlimited calling
  • Call forwarding
  • RingCentral Mobile App for iOS, Android, Blackberry
  • Call screening
  • Conferencing
  • Auto-Receptionist

Logo for 8x8
 8x8
  • Hosted PBX
  • Caller ID with Name
  • Automated Attendant
  • Call Waiting, Caller ID Blocking
  • Extension Dialing
  • Call Transfers, Call Park
  • Message/Music on Hold
  • 3-Way Calling
  • Ring Groups
  • Online Dashboard
  • Directory Assistance Listing
  • Advanced Call Forwarding
  • Unlimited Calling
  • Group Intercom Paging
  • Personalized Voicemail
  • Web Conferencing
  • Voicemail to Email
  • CRM/Contact Integration
  • Conference Bridge

Typical Customers

Logo for Grasshopper
 Grasshopper

Large Enterprises, Mid Size Business, Small Business


Logo for RingCentral
 RingCentral

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business


Logo for 8x8
 8x8

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business


Supported Devices

Logo for Grasshopper
 Grasshopper

Web-based


Logo for RingCentral
 RingCentral

Android, iPhone-iPad, Mac, Mobile Web App, RIM-BlackBerry, Web-based, Windows, Windows Phone


Logo for 8x8
 8x8

Android, iPhone-iPad, Web-based


Supported Platforms

Logo for Grasshopper
 Grasshopper
Logo for RingCentral
 RingCentral

Google Apps, Open API, Salesforce


Logo for 8x8
 8x8
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Supported Languages

Logo for Grasshopper
 Grasshopper

English


Logo for RingCentral
 RingCentral

English


Logo for 8x8
 8x8

English


Supported Geographies

Logo for Grasshopper
 Grasshopper

Australia, Canada, China, Europe, Germany, India, Latin America, United Kingdom, United States


Logo for RingCentral
 RingCentral

Canada, United Kingdom, United States


Logo for 8x8
 8x8

Canada, United States


Pricing Information

Logo for Grasshopper
 Grasshopper

No information available


Logo for RingCentral
 RingCentral

RingCentral Office™ from $19.99 per user RingCentral Professional™ from $9.99 per user RingCentral Fax from $7.99 per user 30 Days Free Trial


Special Deal for RingCentral

25% Off First 6 Months any plan

View Deal

Logo for 8x8
 8x8

Plans Starting at just $19.99 Introductory price for new customers.


Support (What type(s) of support the company offers to customers)

Logo for Grasshopper
 Grasshopper

Knowledge Base, Online Support, Phone Support


Logo for RingCentral
 RingCentral

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials


Logo for 8x8
 8x8

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials



Logo for Grasshopper Grasshopper

The Entrepreneur´s Phone System

Visit Website



Logo for RingCentral RingCentral

The full-featured cloud business communications solution

Visit Website



Logo for 8x8 8x8

Hosted Business VoIP Phone Service

Visit Website


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• Custom Reporting
• Campaign hot keys
• Call back scheduler
• Custom hold music/sales message
• Speed dial numbers for transferring
• Customizable CRM contact form (call sheet)
• After-call custom reminders/notifications
• CRM
• Custom call distribution
• Hosted IVR
• Customer lead management (lead drips)
• ACD intelligent call routing
• Branch scripting
• CTI screen pop
• Embedded web-form
• Voicemail
• Custom call time rules
• Custom inbound numbers

• Unlimited local & long distance calling
• Put your auto-attendant to work
• Read your voicemails anywhere, anytime
• HD voice quality
• "Follow Me" intelligent call routing
• Conference Calling
• Web 2.0 Interface
• 24/7 Support

• CTI & Screen Pop
• Power Dialer
• IVR (Interactive Voice Response)
• Progressive Dialer
• ACD (Automatic Call Distributor)
• Preview Dialer
• Skills-Based Routing
• Web Callback
• Queue Callback
• Campaign & List Management
• Speech Recognition
• CRM Integrations
• Text-to-Speech
• Cloud APIs
• Real-Time Reporting & Dashboards
• Over 100 Standard Reports
• Predictive Dialer
• Social Customer Care
• Mobile Customer Care
• Multichannel

• Auto-Attendant (virtual receptionist)
• Virtual Fax (inbound and outbound)
• Custom greetings everywhere
• Follow-me calling
• Dial-by-name directory
• ACD Queues
• Call recording
• Do-not-disturb
• Music-on-hold jukebox
• Information-on hold
• Voicemail with web and email delivery
• Personal greetings
• Never full mailboxes
• Phone, email and pager notifications

• Phone Numbers API
• Convert Text to Speech and Play Audio
• Record Calls and Store Them
• Create Conferences
• API Queueing
• Call Queues
• Convert Speech to Text
• Status Callbacks and Logs
• Global Reach

• Local and toll-free phone numbers
• Multiple lines phone number
• Text messaging
• Custom voice greeting
• Call recording
• Call forwarding
• Statistics and analytics of calls
• Unlimited personal extensions for employees
• Personal settings for employees
• Personal history of calls for employees
• Common address book
• Works with any phone or even a web browser
• Music on hold
• Voicemail

• Skype to Skype calls
• Calls to mobiles and landlines
• One to one video calls
• Group video calls (premium feature)
• Instant messaging
• Send texts (SMS)
• Voice messages
• Send files
• Screen sharing
• Send contacts
• Skype to Facebook
• Skype WiFi
• Skype Manager
• Skype Connect

• Toll-Free Numbers
• Local Numbers
• Instant click-to-call for websites
• Plans with Unlimited Minutes (starting at $29.99)
• Unlimited Extensions - All Plans
• Best pricing in industry
• Call Screening
• Call Forwarding
• Call Menus
• Ring Groups
• Group Call Alerts
• Informational Extensions
• Dial by Extensions
• Keep Your Existing #
• International Forwarding for Extensions
• Separate Business Voicemail
• Online Dashboard
• Automated Attendant - 24 hr
• Day vs Night Settings
• Three Way Calling