CRM highlights for July
Featured CRM Apps
  • Salesforce Sales Cloud 
     5

    Software by Salesforce.com

    The world's #1 sales and CRM application

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce Sales Cloud →

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  • Insightly 
     23

    Software by Insightly

    The Leading CRM for Small Business: Easy. Powerful. Affordable.

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 100,000 users in 100 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • RelateIQ 
     64

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

    Learn more about RelateIQ →

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  • Infusionsoft 
     8

    Software by Infusionsoft, Inc.

    Sales & Marketing Automation for Small Business

  • Discover Infusionsoft's automated complete sales and marketing tools built exclusively for small business. What do you get? CRM, lead scoring, email and social marketing, e-commerce, analytics and industry-leading support. Register now for a quick product demo and see why 23,000 small businesses like yours have chosen Infusionsoft!

    Learn more about Infusionsoft →

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  • NetSuite CRM+ 
     2

    Software by NetSuite

     

  • NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.

    Learn more about NetSuite CRM+ →

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  • Salesformics 
     0

    Software by Salesformics

    Simple CRM and all-inclusive marketing automation for everyone

  • "As easy to use as a search engine" Salesformics is an all-in-one customer relationship manager (CRM), sales and marketing automation solution that is designed and priced for small and medium-sized businesses. It is the only solution of this kind designed to get you up and running in minutes, not after days of training. Manage leads, accounts and opportunities. Automate sales and marketing processes. Leverage social media and marketing channels. Salesformics integrates with Twitter, LinkedIn, Buffer, Constant Contact, Evenbrite, Dropbox, Campaign Monitor and more.

    Learn more about Salesformics →

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

    Learn more about Desk.com →

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  • Bpm'online real estate 
     0

    Software by BPMonline

    Adding Real Value to Real Estate Business

  • Bpm'online real estate software has been designed to meet the specific needs of commercial and residential real estate companies, estate agencies, brokers, developers and property management companies. The process-based CRM for real estate can help businesses: • Increase property transactions and enhance customers’ experience. • Identify your best performing property offers and customers. • Link prospects with property offers more efficiently. • Maximize sales performance through greater customer insight. • Optimize business processes and disseminate best practice.

    Learn more about Bpm'online real estate →

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

    Learn more about Kickserv →

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  • Podio 
     14

    Software by Podio

    The flexible way to manage projects with clients

  • Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

    Learn more about Podio →

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  • FinancialForce ERP 
     0

    Software by FinancialForce.com

    The #1 Cloud ERP Solution on the Salesforce Platform

  • FinancialForce ERP, a unified family of cloud solutions that power a customer-centric organization’s back office needs. Built on the Salesforce1 Platform, FinancialForce ERP connects customers, employees, partners and products into a single system, providing everyone with a consistent view of the entire customer journey. Customers using Salesforce CRM and FinancialForce ERP are able to take advantage of cross-departmental reporting, analytics, workflow and collaborative capabilities including Salesforce1 Chatter. - Financial Management - Ordering & Billing - Supply Chain Management - Professional Services Automation - Human Resource Management Unlike ERP systems of the past, FinancialForce.com applications are built to change, upgrade and configure. Our cloud platform allows companies to get started very quickly—even one app at a time. Our ‘configure before coding’ approach and the 2,000 apps in the salesforce.com ecosystem make it easy to customize and evolve your solution.

    Learn more about FinancialForce ERP →

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  • VisionFlow 
     0

    Software by Visionera AB

    Product development, ALM, ITSM, Customer Support, Project Management and CRM

  • VisionFlow is a very flexible web-based software suite with modules for Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management methodology such as Scrum, Lean, Waterfall, etc. and also support common IT processes such as defined in ITIL/ITSM. If your organization has realized that you need one one coherent platform for developing applications or products that supports your efforts, VisionFlow is your best choice and will make your work more efficient and cost effective. If you organization only need a small part what VisionFlow offers we are there for you too since you can pick and choose the parts you need. And down the road, if you decide to add more teams or departments, you are more than welcome to add more and more functionality to your account.

    Learn more about VisionFlow →

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  • Pipeliner CRM 
     4

    Software by Pipelinersales Corporation

    CRM Software for Apps, Windows & Mac

  • ★ Pipeliner is a fresh new way to look at the traditional sales pipeline. Built by professional salespeople for professional salespeople, Pipeliner uses a proprietary visual tool that engages salespeople with their prospects and customers and prioritizes the activities that help salespeople close deals. ★ We created an eye-catching, customizable representation of your pipeline -- because, A picture of your sales target is worth 1,000 spreadsheets. ★ Your sales team works together -- no one person on the team is an island. So why buy into a CRM that forces everyone into data-entry hell? We bring the insight of your entire team to the forefront for collaborative success. ★ Many CRM's fail at the most crucial aspect of the job: Providing a better sales process. With Pipeliner CRM, your team gets more organized, wins more deals and you reduce risk (while improving forecasts) -- All critical factors in your CRM investment!

    Learn more about Pipeliner CRM →

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  • ActiveCampaign 
     4

    Software by ActiveCampaign

    Email Marketing + Marketing Automation + CRM/Sales Automation

  • Send newsletters, manage contacts, and automate your marketing. ActiveCampaign helps over 100,000 businesses grow with email marketing & marketing automation. Send newsletters, setup automated campaign sequences, automate sales processes, and more. Learn why thousands are ditching their current email marketing & marketing automation providers.

    Learn more about ActiveCampaign →

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  • Casengo 
     7

    Software by Casengo

    Customer Support Software for Live Chat, Email and Twitter

  • Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts.

    Learn more about Casengo →

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  • PlanPlus Online 
     1

    Software by PlanPlus Online

    Personal Planner and CRM software

  • PlanPlus Online is planning software, plus a progressive set of productivity, collaboration, and Customer Relationship Management (CRM) features that allow you to increase individual effectiveness and build a Culture of Productivity™

    Learn more about PlanPlus Online →

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  • Zoho Contact Manager 
     0

    Software by Zoho Corporation

    Capture your Team's Business Contacts

  • All Business Contacts in One Place. Zoho ContactManager lets you keep all your business contacts in a centralized place. A Unified View of Your Interactions. Tasks, meeting, notes and all you need to know about your contacts is available in one place. Follow-up and Get Things Done Share best practices with your team, do the right set of follow-up activities and get things done. Easily Distribute Tasks to Your Team. Assign, pioritize, track to-do items, plan follow-up activities accordingly. Access Info from Your Phone Instantly access your contact's phone number, email address, notes and much more.

    Learn more about Zoho Contact Manager →

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  • ManageEngine SupportCenter Plus 
     1

    Software by Zoho Corporation

    Web based customer support

  • SupportCenter Plus is a web-based CRM application and customer support tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. It enables you to manage multiple service contracts and related support plans to service your customers on time and bill accordingly. The self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.

    Learn more about ManageEngine SupportCenter Plus →

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  • PHC FX 
     2

    Software by PHC Software

    PHC FX is a complete business solution, 100% online.

  • PHC FX has everything you need to run your service business online. Invoicing to get paid and go paperless. Monitor your Accounts and Money by tracking how much comes in, to plan how much goes out. Control where your team spends their time and your money with Team & Project management. Your customer will know you love them when they get special treatment from a concerned CRM. And to keep them happy, Service provides a superb customer support from your inbox.

    Learn more about PHC FX →

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  • VanillaSoft 
     0

    Software by VanillaSoft

    Lead management software and CRM solution - The Power of Simplicity

  • VanillaSoft is the award-winning lead management software and CRM solution for phone-centric selling. VanillaSoft enables thousands of individuals and sales teams to do more than store their data and report on it like traditional CRM. VanillaSoft customers drive productivity by deploying an award-winning, best-in-class feature set which includes next-best lead routing, progressive dialing, on-board intelligent messaging, integrated email, real-time lead distribution, live dashboard, and digital call recording. With VanillaSoft, typical users realize a productivity increase from 30% to 100% over traditional CRM, creating an easy to justify ROI. VanillaSoft dials over existing phone systems or VOIP, meaning no new or high fees for telecom. VanillaSoft is based in Plano, Texas, where it has served a global client base since 2005.

    Learn more about VanillaSoft →

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  • InfoFlo 
     0

    Software by Carmel Vision

    The All-in-One CRM Software Solution

  • Infoflo's software is an easy to use CRM that is perfect for managing relationships with your customers and contacts. It is a fully integrated contact, relationship, 
email, calendar, document & task management solution. Most CRM solutions today are far too expensive for businesses and are not user-friendly enough. As a result, these solutions typically involve recurring maintenance and software update costs, in addition to initial assessment and consultant costs. We believe that software should be a one time cost. For this reason our Easy-To-Use CRM software includes FREE Life-Time Updates, No Monthly Fees, and is an affordable $99 ONE-TIME cost per user! Our Customers appreciate this pricing model and take advantage of our free upgrades for life option.

    Learn more about InfoFlo →

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  • PHC CRM FX 
     1

    Software by PHC Software

    Creating leads and keeping customers happy.

  • With PHC CRM FX a simple to use monitor allows you to track your ‘to-do’ list and “hot” deals. Imagine all the answers delivered at the right moment. Be a frontrunner with the best CRM practices.

    Learn more about PHC CRM FX →

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  • Contactually 
     3

    Software by Contactually

    A CRM that you'll actually enjoy using.

  • Contactually is a simple, powerful CRM application that helps you stay in touch with the most important people in your network. By automatically aggregating information from your email accounts, social networks, and more, Contactually´s CRM software is able to identify who you should contact next, and can even help you figure out what to say. Whether you're organizing leads or just keeping up with old friends, Contactually is the CRM tool you'll actually want to use.

    Learn more about Contactually →

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  • Hatchbuck 
     0

    Software by Hatchbuck

    Simple Sales and Marketing Software for Small Business

  • Hatchbuck is the perfect sales and marketing software for smaller businesses. Why? Because email nurturing and managing relationships with customers should be easy, friendly and fun. It's time to grow.

    Learn more about Hatchbuck →

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CRM App Directory
  • Zoho CRM 
     9

    Software by Zoho Corp

    Flexible CRM for Small Business

     
  • Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.

    Learn more about Zoho CRM →

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Key Features & Benefits

  • Customer data management
  • Customer support and service
  • Lead management and marketing campaign tools
  • Client interaction tracking and recording
  • Team communication, collaboration and file sharing tools
  • Key sales insights and reporting tools
  • Staff performance and productivity monitoring

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CRM Reviews


Ron Johnson reviewed

Contactually

"I"

  yesterday 19:43


Kasper Spiro reviewed

Casengo

"Casengo helps us to manage the flow of prospects inquiries"

  11th of July 09:53


Keith Norris reviewed

PlanPlus Online

"Use it- Love it!"

  20th of June 17:26


Alex Agostini reviewed

Insightly

"Poor Understanding of how People Use CRM but some cool features."

  21st of May 14:48


Maurice D. Williams, MS reviewed

Infusionsoft

"Infusionsoft Rocks!"

  14th of May 16:26


Kimia Raafat reviewed

RelateIQ

"RelateIQ!"

  23rd of April 00:56


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What is CRM Software?

CRM software helps to improve the quality of the relationship between a company and its clients by automating a range of customer-focused processes and providing insights into these activities. The traditional goal of customer relationship management software is to automate the process of recording and storing customer information, providing one point of access for all team members.

However, as these applications have become more popular they have grown to be become vital tools for sales teams in managing their daily activities.

CRM applications are not only used to keep track of customer interactions, but also those of vendors, partners and suppliers. This helps sales teams and other customer-focused members improve the experience of their customers. Features that help with this include conversation and interaction tracking, allowing you to follow the progress of leads through the sales cycle.

The majority of CRM solutions not only offer customer data storage, but also include sales and marketing features, such as lead management, competitor analysis and team collaboration tools.

CRM software removes the need for teams to keep separate spreadsheets, files and folders by consolidating customer data, interactions, notes, billing, invoicing and account history into one easily accessible user interface. Many applications now also link social media profiles to customer profiles.

Having all this client information in one place bridges the gap between departments, improving the overall performance of all teams. This also helps teams to avoid doubling up on work and ensures your most important clients receive the right amount of attention.

Many CRM applications also include features for performance and productivity monitoring and will generate reporting based on key insights and analytics. This helps you identify issues and opportunities that may otherwise go unnoticed.

Key Features & Benefits

  • Customer data management
  • Customer support and service
  • Lead management and marketing campaign tools
  • Client interaction tracking and recording
  • Team communication, collaboration and file sharing tools
  • Key sales insights and reporting tools
  • Staff performance and productivity monitoring

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