Featured CRM Apps
  • Zoho CRM 
     9

    Software by Zoho Corp

    Flexible CRM for Small Business

  • Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.

    Learn more about Zoho CRM →

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  • Salesforce 
     5

    Software by Salesforce.com

    The world's #1 sales and CRM application

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce →

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  • Infusionsoft 
     4

    Software by Infusionsoft, Inc.

    Sales & Marketing Automation for Small Business

  • Discover Infusionsoft's automated complete sales and marketing tools built exclusively for small business. What do you get? CRM, lead scoring, email and social marketing, e-commerce, analytics and industry-leading support. Register now for a quick product demo and see why 23,000 small businesses like yours have chosen Infusionsoft!

    Learn more about Infusionsoft →

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  • Insightly 
     22

    Software by Insightly

    The Leading CRM for Small Business: Easy. Powerful. Affordable.

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 100,000 users in 100 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • NetSuite CRM+ 
     2

    Software by NetSuite

     

  • NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.

    Learn more about NetSuite CRM+ →

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  • Method CRM 
     4

    Software by Method Integration

    #1 Rated CRM by QuickBooks Users.

  • Method specializes in CRM for QuickBooks and is the top-rated CRM on Intuit Apps.com. You and your team will be organized! You'll stay on top of what each customer needs so nothing gets missed. Try it free for 30 days and see why it's loved and recommended by thousands of users. Method's patented technology is the industry-leader for synchronization with QuickBooks. Don't enter data twice. Get Method! Starting at just $25/month, you'll get Enterprise Benefits at Small Business Prices.

    Learn more about Method CRM →

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  • Pipedrive 
     1

    Software by Pipedrive

    A powerful sales engine, not your usual CRM.

  • Pipedrive is a powerful sales pipeline management tool for small demanding teams. It organizes your leads in a way you'll always have a great overview of sales, and important deals won't get dropped. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.

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  • WORK[etc] CRM 
     23

    Software by WORKetc CRM + Projects

    All-in-one business management system. CRM + Social + Projects + Billing

  • No one in your business is an island. Your sales team works with the back office team. Billing follows up issues with support and your project team is forever collaborating with contractors and customers. So why buy into a CRM that just does, well... CRM? You need more than CRM. You need a total business management solution. WORK[etc] is an "all-in-one" business management platform for growing businesses that includes CRM, project management, billing, help desk, customer portal, social media and more. Manage a lead, issue a quote, deliver the project, ship the product, bill the customer and solve issues all from the one integrated cloud-computing platform. ★ CRM + Projects + Social + Billing ★ ★ Web, iOS and Android Apps ★ ★ Outlook and Gmail Plugins ★ ★ QuickBooks Online and Xero integrations ★ Advanced features include: ★ Email marketing, web forms & reporting ★ Customer portals & discussions

    Learn more about WORK[etc] CRM →

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

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  • InTouch 
     3

    Software by InTouch CRM

    Growing your business has never been easier

  • InTouch is an integrated web based system combining email marketing with powerful CRM features such as contact database management, email & SMS marketing campaign creation, full campaign reporting, autoresponders, marketing surveys, calendar and more. Designed for the needs of small businesses InTouch is your online business partner that takes away the hassle of day to day sales and marketing tasks. Full technical support is available through support tickets 365 days a year and there are no nasty contracts to sign with 3 different flexible packages available. Spend less time managing tasks and more time doing what you do best, growing your business.

    Learn more about InTouch →

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  • UserVoice 
     17

    Software by UserVoice

    Customer engagement infrastructure for operational excellence

  • Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.

    Learn more about UserVoice →

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  • FieldAware 
     0

    Software by FieldAware

    Field Service…Connected

  • We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platform, with no incumbent legacy technologies to modify or migrate from.

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  • FieldLocate 
     0

    Software by FieldLocate

    Field Service Management Software

  • FieldLocate is an essential tool for any small business that relies on scheduling and deploying resources to residential or commercial appointments. Built for mobile workforces, FieldLocate provides easy drag and drop scheduling, work order management, location-based tracking, mobile payments and everything else you need for efficient and profitable field operations.

    Learn more about FieldLocate →

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  • Zoho Contact Manager 
     0

    Software by Zoho Corporation

    Capture your Team's Business Contacts

  • All Business Contacts in One Place. Zoho ContactManager lets you keep all your business contacts in a centralized place. A Unified View of Your Interactions. Tasks, meeting, notes and all you need to know about your contacts is available in one place. Follow-up and Get Things Done Share best practices with your team, do the right set of follow-up activities and get things done. Easily Distribute Tasks to Your Team. Assign, pioritize, track to-do items, plan follow-up activities accordingly. Access Info from Your Phone Instantly access your contact's phone number, email address, notes and much more.

    Learn more about Zoho Contact Manager →

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  • BPMonline Real Estate 
     0

    Software by BPMonline

    Driving value to the Real Estate industry

  • BPMonline Real Estate software has been designed to meet the specific needs of commercial and residential real estate companies, estate agencies, brokers, developers and property management companies. The process-based CRM for real estate can help businesses: • Increase property transactions and enhance customers’ experience. • Identify your best performing property offers and customers. • Link prospects with property offers more efficiently. • Maximize sales performance through greater customer insight. • Optimize business processes and disseminate best practice.

    Learn more about BPMonline Real Estate →

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  • VisionFlow 
     0

    Software by Visionera AB

    Product development, ALM, ITSM, Customer Support, Project Management and CRM

  • VisionFlow is a very flexible web-based software suite with modules for Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management methodology such as Scrum, Lean, Waterfall, etc. and also support common IT processes such as defined in ITIL/ITSM. If your organization has realized that you need one one coherent platform for developing applications or products that supports your efforts, VisionFlow is your best choice and will make your work more efficient and cost effective. If you organization only need a small part what VisionFlow offers we are there for you too since you can pick and choose the parts you need. And down the road, if you decide to add more teams or departments, you are more than welcome to add more and more functionality to your account.

    Learn more about VisionFlow →

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CRM App Directory
  • Podio 
     14

    Software by Podio

    The flexible way to manage projects with clients

     
  • Communicate, organize and get work done in one place with Podio. A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

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  • 1CRM  
     4

    Software by 1CRM Corp.

    Doing Business, Better

     
  • 1CRM enables businesses to create and maintain great customer relationships and experiences with the most complete, customizable and affordable customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere.

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  • Sellsy CRM 
     0

    Software by Sellsy CRM

    CRM and Customer Relationship

     
  • Work together and keep customer satisfaction under control. Try our drag and drop friendly pipeline management, share collaborative tasks with your team, store any document or comment directly online! Sellsy's advantage: collect your leads straight from your website Use our Wordpress, Drupal and Prestashop modules to automate opportunities generation.

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  • Highrise CRM 
     2

    Software by 37Signals

     

     
  • Track your Leads, Contacts, & Deals with Highrise CRM. The smarter way to keep track of your customer relationships. Track leads & deals: Monitor pending sales leads, proposals, wins & losses. Manage email better: Easily forward or bcc: your emails right into Highrise. Easy import & export: Outlook, Excel, CSV, vCard, ACT! and Basecamp contacts. Follow-up on time: Highrise sends instant reminders via email or SMS/text. Review conversations : A history of calls, meetings, and customer relationships. Easy contact management: One web-based address book for your entire company.

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  • FinancialForce ERP 
     0

    Software by FinancialForce.com

    Cloud ERP on the Salesforce Platform

     
  • FinancialForce ERP, a unified family of cloud solutions that power a customer-centric organization’s back office needs. Built on the Salesforce1 Platform, FinancialForce ERP connects customers, employees, partners and products into a single system, providing everyone with a consistent view of the entire customer journey. Customers using Salesforce CRM and FinancialForce ERP are able to take advantage of cross-departmental reporting, analytics, workflow and collaborative capabilities including Salesforce1 Chatter.

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  • Lynkos CRM 
     0

    Software by Lynkos

    As simple and useful as email. Free up to 2 users!

     
  • Sell. Do. Manage. A simple, task-oriented CRM for small & medium sized teams. Featuring everything from contact management, opportunities, deals, cases, files, and much more.

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  • Commence Online CRM  
     15

    Software by Commence Corporation

    Online CRM for Small to Mid-Size Businesses

     
  • An affordable robust On Line CRM Software solution for businesses of 5 to 200 users that includes Contact Management, Activity Management, Sales Management, Lead Management, Marketing, Customer Service, Project Management and Reporting. Cloud based use with Mac, PC or Tablet. Fully integrated with E-Mail clients MS Outlook, GMail, Yahoo, Mac mail and others. Offline access via any mobile device. Even has internal chat feature. * Top Rated Award Winning Software * #1 Alternative to Higher Price Programs - Microsoft CRM & SF.COM. * More than Two Decades of Industry Relationships * Several Thousand Customers around the World "The Most Trusted Name in CRM"

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  • Ecount ERP 
     0

    Software by Ecount Inc

    Web-based ERP & CRM for small & mid-sized businesses.

     
  • Web-based accounting, inventory, sales, purchasing, and production management software for small and mid-sized businesses. The program includes multi-currency, lot number, quality control, and online ordering features. The program is supported in English, Spanish, Korean, Chinese, and Japanese. Free training and support. Start free, 15-day trial.

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  • eStreamDesk Helpdesk 
     3

    Software by eStreamDesk

    Online helpdesk & knowledge base simplified

     
  • Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

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Key Benefits & Features

  • Customer data management
  • Customer support and service
  • Lead capturing and marketing tools
  • Interaction tracking and recording
  • Workflow automation and file sharing
  • Key insights and reporting
  • Issue management and assignment
  • Performance and productivity monitoring

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What is CRM Software?

The main focus of customer relationship management software is to improve the quality of the relationship between a company and its clients, along with enabling sales and contact centre teams to manage their workload with greater ease and efficiency. These processes are improved through the automated storage and organization of client information, as well as sales leads and marketing information.

One of the key benefits of CRM software is to consolidate all customer data into one easily accessible user interface, removing the need for separate spreadsheets, files and other tools. This allows a single view of the entire customer life-cycle, from basic personal information to historical interactions with staff. CRM applications are not only used to keep track of customer interactions, but also those of vendors, partners and suppliers.

CRM applications will generally include tools that allow users to track email interactions and log calls, attach important dates and documents to records, keep track of services delivered and outstanding services, manage lead captures and follow-ups and identify issues and opportunities. Many CRM applications now include features that allow for performance and productivity monitoring, as well as real-time visibility, reports, insights and analysis.

Key Features & Benefits:

  • Customer data management
  • Customer support and service
  • Lead capturing and marketing tools
  • Interaction tracking and recording
  • Workflow automation and file sharing
  • Key insights and reporting
  • Issue management and assignment
  • Performance and productivity monitoring

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