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Featured Customer Management Apps
  • Salesforce Sales Cloud 
     5

    Software by Salesforce.com

    The world's #1 sales and CRM application

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce Sales Cloud →

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  • Insightly 
     23

    Software by Insightly

    The Leading CRM for Small Business: Easy. Powerful. Affordable.

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 100,000 users in 100 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • RelateIQ 
     64

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

    Learn more about RelateIQ →

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  • Infusionsoft 
     8

    Software by Infusionsoft, Inc.

    Sales & Marketing Automation for Small Business

  • Discover Infusionsoft's automated complete sales and marketing tools built exclusively for small business. What do you get? CRM, lead scoring, email and social marketing, e-commerce, analytics and industry-leading support. Register now for a quick product demo and see why 23,000 small businesses like yours have chosen Infusionsoft!

    Learn more about Infusionsoft →

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  • Zoho CRM 
     9

    Software by Zoho Corp

    Flexible CRM for Small Business

  • Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.

    Learn more about Zoho CRM →

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  • NetSuite CRM+ 
     2

    Software by NetSuite

     

  • NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.

    Learn more about NetSuite CRM+ →

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  • Pipedrive 
     1

    Software by Pipedrive

    CRM built by salespeople, for salespeople

  • Pipedrive is a simple, yet powerful sales pipeline management tool loved by small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first. Setting up an account takes a minute. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.

    Learn more about Pipedrive →

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

    Learn more about Desk.com →

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  • Salesformics 
     0

    Software by Salesformics

    Simple CRM and all-inclusive marketing automation for everyone

  • "As easy to use as a search engine" Salesformics is an all-in-one customer relationship manager (CRM), sales and marketing automation solution that is designed and priced for small and medium-sized businesses. It is the only solution of this kind designed to get you up and running in minutes, not after days of training. Manage leads, accounts and opportunities. Automate sales and marketing processes. Leverage social media and marketing channels. Salesformics integrates with Twitter, LinkedIn, Buffer, Constant Contact, Evenbrite, Dropbox, Campaign Monitor and more.

    Learn more about Salesformics →

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  • Maximizer CRM 
     2

    Software by Maximizer Software

    Complete CRM in the Cloud

  • Maximizer CRM Live is a powerful and intuitive cloud CRM solution for your whole organization. It is an invaluable business tool to help you close more sales, gain accurate insight into your sales pipeline and easily execute marketing campaigns to generate more leads. Easy to deploy and inexpensive to maintain, yet powerful enough to meet the changing needs of your growing business. The only complete CRM solution available at one low price. Full Featured - Mobility Included - Easily Adapted

    Learn more about Maximizer CRM →

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  • Zendesk 
     45

    Software by Zendesk

    Leading Cloud-Based Customer Service Software Solution

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

    Learn more about Zendesk →

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  • Freshdesk 
     15

    Software by Freshdesk Inc.

    Customer support software that helps you promise, deliver and wow.

  • Freshdesk is an intuitive support solution that offers everything a business needs to deliver exceptional support. Freshdesk provides every company the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. A 30-day free trial is available for new sign-ups.

    Learn more about Freshdesk →

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  • KronoDesk 
     1

    Software by Inflectra Corporation

    Take Your Customer Support to the Next Level

  • Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.

    Learn more about KronoDesk →

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  • FieldEZ - Field Service Management Software 
     0

    Software by FieldEZ Technologies

    Scheduling, Dispatch, Invoicing and more

  • FieldEZ is an award-winning field service software that helps you manage your field operations in real-time - at just $15 per month. Over 23,000 people use FieldEZ for job scheduling, dispatch & tracking field crews, and for capturing customer billing and feedback. It works on ANY tablet or phone plus has great configuration and integration support. First 30 days FREE | Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Bank grade security | Works in offline mode as well as online

    Learn more about FieldEZ - Field Service Management Software →

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  • Zoho Support 
     4

    Software by Zoho Corp

    Customer Support and Help Desk Software

  • Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/converse and review the status of the trouble tickets online. Zoho Support caters to organizations that need to prioritize, manage and automate online help desk support needs. It includes 10 base modules: Ticket Management, Reports and Dashboards, Knowledge Base, Alerts and notifications, Workflows, Customer Support Portal, Contracts and SLA’s and Accounts and Contacts, Product Catalog and Task Management. It has an intuitive, customizable and robust solution with which organizations can equip their support departments. In a crowded customer support marketplace, a key differentiator is its ability to provide a configurable WYSIWYG customization for end users without requiring any programming.

    Learn more about Zoho Support →

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  • Zoho Meeting 
     1

    Software by Zoho Corp

    Web Conferencing

  • Zoho Meeting is one of the easiest and most affordable online web conference and remote assistance applications available. Belonging to the best collaboration tools it provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost effective online meetings. It also provides administrative ease to manage it all. Whether you are promoting a new product or service, making remote presentations or simply connecting with others online, Zoho Meeting enables you to reach your audience with a single click in your browser - definitely easier than a trip to the airport. You can use Zoho Meeting to create/join a meeting online (web conferencing) and your audience can join from anywhere, with whomever you choose. You can Embed a meeting inside Zoho Show or any public web page. You can have a clear audio conferencing as well as desktop sharing with your meeting participants. It runs on Windows, Mac and Linux.

    Learn more about Zoho Meeting →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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  • Vorex Project Management Suite 
     2

    Software by Vorex

    The Easiest Web-Based Project Management Solution in the Market

  • Powerful & easy to use cloud-based Project Management solution that allows you to create, staff, forecast, budget, and accurately track all your projects. Projects can have unlimited number of tasks, and each task may be staffed independently. Pay and Bill rates may be a fixed amount for the entire project, or different for each task or employee role. You can also elect to use the integrated CRM and Invoicing system. Complete flexibility and ease of use. Try our 14 day No obligation Free Trial to see for yourself.

    Learn more about Vorex Project Management Suite →

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  • SurveyPocket 
     3

    Software by Survey Analytics

    Survey optimization application for smartphone and other mobile devices

  • SurveyPocket is a mobile application to run surveys on your iPad, Android tablet, iPhone or other smartphone devices. SurveyPocket is part of the Survey Analytics Enterprise Research Platform for real-time feedback collection and data analysis. SurveyPocket is changing the way that mobile field surveys and interviews are conducted. This application collects data online or offline - so you can take advantage of conducting field surveys anytime, anywhere. When there is no internet connection, data collected is stored on the field device and will be synchronized and available for reporting when an internet connection is established.

    Learn more about SurveyPocket →

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  • Xola 
     14

    Software by Xola

    Xola is a booking, marketing and distribution platform for businesses offering activities and experiences.

  • Xola is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses offering lifestyle experiences. Our software helps businesses manage their back-office and online reservations, payment processing, calendaring, inventory and guide management, and customer relationship management. Xola software replaces credit card terminals, Excel spreadsheets, paper calendars and white boards.

    Learn more about Xola →

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  • PlanPlus Online 
     1

    Software by PlanPlus Online

    Personal Planner and CRM software

  • PlanPlus Online is planning software, plus a progressive set of productivity, collaboration, and Customer Relationship Management (CRM) features that allow you to increase individual effectiveness and build a Culture of Productivity™

    Learn more about PlanPlus Online →

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  • Answerbase 
     1

    Software by Lumin Creative

    Add Q&A to Your Site in Just Minutes

  • Add Answerbase Q&A software to your website in just minutes, giving you the ability to effectively engage and support the needs of your visitors while benefiting through the creation of relevant content marketing material and increased search engine traffic. Your visitors are able to easily ask questions and if it makes sense for your audience you can also enable knowledgeable members to contribute answers, growing both content and search traffic on your site while saving resources. Through Answerbase's advanced customization and integration tools, you're able to configure your Q&A platform for your specific usage and integrate it seamlessly with your current website.

    Learn more about Answerbase →

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  • ActiveCampaign 
     4

    Software by ActiveCampaign

    Email Marketing + Marketing Automation + CRM/Sales Automation

  • Send newsletters, manage contacts, and automate your marketing. ActiveCampaign helps over 100,000 businesses grow with email marketing & marketing automation. Send newsletters, setup automated campaign sequences, automate sales processes, and more. Learn why thousands are ditching their current email marketing & marketing automation providers.

    Learn more about ActiveCampaign →

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  • 8x8 Virtual Contact Center 
     2

    Software by 8x8

    The Fastest, Easiest Way to Deploy a World-Class Virtual Contact Center

  • The success of your business depends on the customer experience. You need a contact center solution that makes it exceptional. With 8x8 Virtual Contact Center, you can deliver a superior customer experience and lower costs using advanced technology that's hosted in the cloud. 8x8 Virtual Contact Center is a hosted call center solution that delivers greater agent productivity and flexible call center management, at a fraction of the cost of traditional call center solutions. The 8x8 Virtual Contact Center works with 8x8 Virtual Office VoIP phone service to give you an easy-to-use yet extremely powerful contact center.

    Learn more about 8x8 Virtual Contact Center →

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  • Contactually 
     4

    Software by Contactually

    A CRM that you'll actually enjoy using.

  • Contactually is a simple, powerful CRM application that helps you stay in touch with the most important people in your network. By automatically aggregating information from your email accounts, social networks, and more, Contactually´s CRM software is able to identify who you should contact next, and can even help you figure out what to say. Whether you're organizing leads or just keeping up with old friends, Contactually is the CRM tool you'll actually want to use.

    Learn more about Contactually →

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Customer Management Reviews


Ron Johnson reviewed

Contactually

"I"

  3 days ago 19:43


Keith Norris reviewed

PlanPlus Online

"Use it- Love it!"

  20th of June 17:26


Seth Kamil reviewed

Xola

"Best e-commerce site for small travel/tour businesses"

  10th of June 20:05


Alex Agostini reviewed

Insightly

"Poor Understanding of how People Use CRM but some cool features."

  21st of May 14:48


Maurice D. Williams, MS reviewed

Infusionsoft

"Infusionsoft Rocks!"

  14th of May 16:26


Kimia Raafat reviewed

RelateIQ

"RelateIQ!"

  23rd of April 00:56


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


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Customer Management Software Comparison

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