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Featured Customer Management Apps
  • Salesforce Sales Cloud 
     6

    Software by Salesforce.com

    Cloud-based CRM & sales automation

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce Sales Cloud →

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  • Insightly 
     25

    Software by Insightly

    Online CRM app for Small Businesses

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 650,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • Zendesk 
     46

    Software by Zendesk

    Cloud customer service software

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

    Learn more about Zendesk →

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  • RelateIQ 
     63

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

    Learn more about RelateIQ →

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  • Infusionsoft 
     9

    Software by Infusionsoft, Inc.

    Grow Sales. Save Time. Get Organized.

  • Infusionsoft is the only all-in-one sales and marketing automation software for small businesses that combines CRM, email marketing and e-commerce. Over 23,000 small business owners use Infusionsoft to get organized, save time and grow sales. See why!

    Learn more about Infusionsoft →

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  • Zoho CRM 
     9

    Software by Zoho Corp

    Flexible CRM for Small Business

  • Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.

    Learn more about Zoho CRM →

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  • NetSuite CRM+ 
     2

    Software by NetSuite

     

  • NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.

    Learn more about NetSuite CRM+ →

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  • Pipedrive 
     9

    Software by Pipedrive

    CRM built by salespeople, for salespeople

  • Pipedrive is a simple, yet powerful sales pipeline management tool loved by small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first. Setting up an account takes a minute. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.

    Learn more about Pipedrive →

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  • Desk.com 
     18

    Software by Salesforce

    Online customer service software

  • Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running, and you can see all of your cases in one place and engage with customers across all channels in one easy-to-use desktop.

    Learn more about Desk.com →

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  • Salesformics 
     0

    Software by Salesformics

    Simple CRM and all-inclusive marketing automation for everyone

  • "As easy to use as a search engine" Salesformics is an all-in-one customer relationship manager (CRM), sales and marketing automation solution that is designed and priced for small and medium-sized businesses. It is the only solution of this kind designed to get you up and running in minutes, not after days of training. Manage leads, accounts and opportunities. Automate sales and marketing processes. Leverage social media and marketing channels. Salesformics integrates with Twitter, LinkedIn, Buffer, Constant Contact, Evenbrite, Dropbox, Campaign Monitor and more.

    Learn more about Salesformics →

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  • TeamSupport.com 
     45

    Software by TeamSupport LLC

    Customer-Centric Customer Support Software

  • TeamSupport is a robust, yet easy to use collaborative customer service desk and help desk solution that improves collaboration between departments and customers so your support team can manage tickets at the customer level to deliver an outstanding customer experience. Think of it as your entire company working to support your customer’s entire company. TeamSupport includes many advanced help desk features such as best-in-class reporting, advanced customer self-service portals, screen recordings, live chat, ticket management, ticket automation, and much more. Your users can provide superior help desk support by working with other members of the support team as well as sales and other departments to address customer issues quickly and with the right solution. Our internal chat feature enables real-time discussions with any member of your team, no matter where they are located.

    Learn more about TeamSupport.com →

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  • SurveyGizmo 
     37

    Software by Widgix, LLC

    An exceptionally powerful survey tool that's affordable, friendly and fun to use.

  • SurveyGizmo is a powerful and easy to use online survey tool. It's ideal for marketers who want more advanced survey features and complete control of branding on their surveys. Researchers love it becuase it's rich in features and affordable. Whether you are doing simple surveys, complex surveys, evaluations, polls, or HR studies: SurveyGizmo is the right survey tool for you.

    Learn more about SurveyGizmo →

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  • Vision Helpdesk 
     32

    Software by Vision Helpdesk

    Multi Channel & Multi Company Help Desk Software

  • Vision Helpdesk is the only web-based help desk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own branded client portal makes it true satellite help desk. The ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CHAT, CALLS everything under single roof.

    Learn more about Vision Helpdesk →

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  • AdvocateHub 
     29

    Software by Influitive

    Advocate Marketing Experts

  • AdvocateHub is a customer, employee, and partner advocacy app that helps B2B marketers capture enthusiasm and use it to turbocharge marketing and sales efforts.

    Learn more about AdvocateHub →

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  • Contactually 
     17

    Software by Contactually

    A CRM that you'll actually enjoy using

  • Contactually is a CRM software you'll actually want to use, and the perfect way to make sure you stay in touch with the most important people in your network. By automatically aggregating key information from across different email accounts, social networks, and more, Contactually is able to do far more than a typical CRM — like identify who you should contact next, and even help you figure out what to say. Your everyday network is more valuable than you probably realize. Using Contactually is a fun, easy way to get the most from it without having to change the way you work.

    Learn more about Contactually →

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  • UserVoice 
     19

    Software by UserVoice

    Customer engagement infrastructure for operational excellence

  • Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.

    Learn more about UserVoice →

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  • Help Scout 
     14

    Software by Help Scout

    Web-based help desk designed for a great customer experience

  • Help Scout scales like any other help desk software, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. What differentiates Help Scout from a typical help desk is the end-to-end user experience. Help Scout is completely invisible to the customer. Communications look just like a normal email thread and maintain the all-important personal touch. Your team can get up and running in minutes as there are no complicated macros to set up and no training manual required. Help Scout is trusted by 3,000 customers in 60+ countries, including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.

    Learn more about Help Scout →

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  • HelpOnClick Live Chat Software 
     14

    Software by OnClick (HelpOnClick)

    Live Chat Software

  • Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. This Live Chat Software helps you to see exactly who is on your website right now and what they do using a real time traffic monitor. Invite your visitors for a chat and convert them into a paying and happy customers! With HelpOnClick live chat software you can get started with live support and chat in just 5 minutes! Installing HelpOnClick software could not be easier, you only need to copy the HTML code and paste it into your website and you're done. Also, there is no need to keep the browser open as the desktop tray application instantly notifies you about the new chats and messages. Above all, you can also customize the chat window to match your website look.

    Learn more about HelpOnClick Live Chat Software →

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  • HappyFox 
     12

    Software by HappyFox Inc

    Helpdesk, customer support software

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

    Learn more about HappyFox →

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  • Freshdesk 
     16

    Software by Freshdesk Inc.

    Customer support, helpdesk software

  • Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!

    Learn more about Freshdesk →

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

    Learn more about Kickserv →

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  • Pipeliner CRM 
     6

    Software by Pipelinersales Corporation

    CRM Software for Apps, Windows & Mac

  • ★ Pipeliner is a fresh new way to look at the traditional sales pipeline. Built by professional salespeople for professional salespeople, Pipeliner uses a proprietary visual tool that engages salespeople with their prospects and customers and prioritizes the activities that help salespeople close deals. ★ We created an eye-catching, customizable representation of your pipeline -- because, A picture of your sales target is worth 1,000 spreadsheets. ★ Your sales team works together -- no one person on the team is an island. So why buy into a CRM that forces everyone into data-entry hell? We bring the insight of your entire team to the forefront for collaborative success. ★ Many CRM's fail at the most crucial aspect of the job: Providing a better sales process. With Pipeliner CRM, your team gets more organized, wins more deals and you reduce risk (while improving forecasts) -- All critical factors in your CRM investment!

    Learn more about Pipeliner CRM →

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  • FluidSurveys 
     20

    Software by FluidSurveys

    Online Survey Tools to Create Your Survey in Minutes.

  • Industry Leading Online Survey Tools: Introducing FluidSurveys If you need form tools to build a questionnaire, online forms, quizzes, polls or surveys, choose FluidSurveys. Our free plan allows for the creation of unlimited polls with unlimited responses, and our powerful drag & drop interface is incredibly easy to use. For an alternative to Survey Monkey, or to conduct an advanced longitudinal survey, FluidSurveys is right for you. Our powerful questionnaire tool and online survey software enable you to design and launch your project in minutes. Deploy your survey online, offline, and even on mobile devices. > [Save Hours of Time] Our editor is child's play: simply drag and drop the elements you want to include in your survey, type or import your questions, and you're set. > [Unlimited Surveys & Responses] How's this for power? Your surveys can include logic, a boatload of question types, multimedia and so much more -- all for a fraction of the cost.

    Learn more about FluidSurveys →

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  • Front Desk 
     5

    Software by Front Desk HQ

    Mobile Client Management Software

  • Front Desk powers your business so you can spend more time doing what you love. Personal services businesses and franchises can manage scheduling, attendance, billing, digital waivers, and payment processing through their Front Desk. A few personal service industries we’ve been successful for include gyms, dance, yoga, music studios, tutoring centers, dog trainers, and more. Front Desk gives you and your staff the right tools to manage your classes, clients, and payments on any smartphone, tablet, or computer. Your clients will also be able to check in on their schedules, membership, and bills. Anywhere, and at anytime. Front Desk helps you save time and money.

    Learn more about Front Desk →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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Customer Management Reviews


Sarah Kirscht reviewed

Help Scout

"Help Scout brought light into our dark"

  28th of October 09:40


Arthur Cronos reviewed

Pipedrive

"Pipedrive works."

  7th of October 10:02


Lauren Rogers reviewed

Pipeliner CRM

"Haven't found any cons yet!"

  24th of September 14:18


Ryan Davis reviewed

Vision Helpdesk

"Affordable Helpdesk Solution with all the fruit of the big players,"

  26th of August 04:12


Ben Wilson reviewed

TeamSupport.com

"Using Team Support Daily/Monthly"

  8th of August 22:31


Ron Johnson reviewed

Contactually

"I"

  29th of July 19:43


Melanie Lanois reviewed

FluidSurveys

"Great tool!"

  23rd of July 13:14


Joe Schmitz reviewed

Front Desk

"Front Desk HQ = Great Web-Based Software"

  9th of July 09:30


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