Customer Management Software 1-25 of 614
Featured Customer Management Apps
For small businesses in growth, there comes a moment when basic sales and marketing tools just can't grow with you. That's where our small business CRM Infusionsoft comes in. Our powerful software combines CRM, email marketing and e-commerce into one integrated system driven by the power of sales and marketing automation.
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Insightly
4.521Software by Insightly
The Leading CRM for Small Business: Easy. Powerful. Affordable.
Insightly provides customer relationship and project management software to small businesses worldwide. More than 100,000 users in 100 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.
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Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. The first Full-Time Agent is always FREE. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging
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NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.
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Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.
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Achieve more, together. Escape email overload and document chaos with Podio, the collaborative work platform. *Works your way: make Podio fit your needs in minutes with the power of Podio Apps *Mobile: get your work done from anywhere with free iPhone, iPad & Android apps *Social: move away from email into social activity streams Set up unlimited custom workspaces for your projects, teams, or clients, and invite your colleagues and collaborators. Choose from many of Podio’s specialized work apps or build your own to help you get the job done. Share and exchange updates, files, ideas, activities, tasks and information with your team and customers along the way. Do it all in one place: Project management & collaboration, lead management and CRM, file-sharing, knowledge sharing, or managing your recruiting. Integrated with Google Apps, Dropbox, GoToMeeting, and many more. Podio is your solution to save time, cut cost, improve workflows, reduce barriers, and enjoy team work.
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Zendesk is the leading cloud-based customer service software solution trusted by over 25,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
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Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. As a leading customer service app it provides a lot of features presented in a simple and 'super user friendly' way: multi product support, SLAs, automation features, a knowledge base, a self service portal and community forums to engage customers and let them share and vote on ideas. Freshdesk was winner of the Microsoft BizSpark 2011 award. A 30-day fully-functional free trial is available on the website. Prices start at $9 per agent per month.
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TeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. It helps companies excel at managing their Customer Support communications through different channels, such as telephone, web, email or chat - all from the cloud. Some of the features of this help desk tool are Customer Portal, Live Chat, Team Collaboration, Advanced Ticket Management, Screen Recording. The analytical module included, is powered by Zoho Reports. TeamSupport clients can filter, sort, view and analyze their business data. TeamSupport is a completely hosted solution, which is delivered in a "Software as a Service" (SaaS) model. That means you don't have to install any software or buy any additional software. Everything is managed for you. As long as your team has an internet connection, they can access the full functionality of TeamSupport anywhere in the world, from any computer.
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Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting capabilities It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right worker based on his availability, competencies and location. The mobile client that comes with Synchroteam is available for major mobile platforms (Android, iPhone/iPad and Blackberry).
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Rezdy is a cloud-based reservation software and booking system, designed especially for tour, activity, shuttle bus, rental and sightseeing operators. Rezdy integrates seamlessly and easily with your own website, through direct linking or simply pasting html code into your CMS. Rezdy is a user-friendly and intuitive system, which requires little training to operate, and can generally be set up by a user in less than 30 minutes. Anybody can set-up and use a Rezdy account! Rezdy is completely browser based and compatible with most mobile devices, meaning it can be accessed anywhere and any time, perfect for last minute customer changes. Rezdy offers customers real-time booking confirmation, as well as direct to bank payment systems for operators, saving time and easing administration hassles. Rezdy offers a low-cost, commission-free pricing structure, which includes unlimited free back-end bookings. You do not have to pay if your website doesn't generate the sale.
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Maximizer CRM Live is a powerful and intuitive cloud CRM solution for your whole organization. It is an invaluable business tool to help you close more sales, gain accurate insight into your sales pipeline and easily execute marketing campaigns to generate more leads. Easy to deploy and inexpensive to maintain, yet powerful enough to meet the changing needs of your growing business. The only complete CRM solution available at one low price. Full Featured - Mobility Included - Easily Adapted
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The award-winning BPMonline CRM is a comprehensive online CRM system that brings easy and affordable process management tools to CRM professionals. Powerful and easy to use, the solution provides deep user-friendly customization at an incredibly inexpensive price point. It is used by over 300,000 users worldwide. With tools for process design, automation and analysis, BPMonline CRM facilitates continuous process optimization which is required from enterprise management software. The system dramatically improves manageability by: • Offering a complete business process management cycle • Managing customer database • Organizing marketing activities • Automating document processing • Supervising of employees time usage • Analyzing business results
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ManageEngine ServiceDesk Plus
4.01Software by Zoho Corporation
Help Desk software and Asset Management Tool
ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a customizable and easy-to-implement help desk software with more than 10,000 users worldwide. ServiceDesk Plus is available in 23 different languages.
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The info@hand CRBM System blends a best-of-breed Customer Relationship Management system with comprehensive order management, project, resource, service & HR management, a free Self-Service Portal with eStore, and optional QuickBooks integration. An integrated web-based application, info@hand will revolutionize information flow throughout your business, and deliver several key benefits: Reduced Administrative Costs, Improved Efficiency, Happier Customers, Increased Sales Effectiveness and Greater Sales Reach. Because info@hand is web based, all its benefits are available to every company employee whether they are in the office, at home, or on the road.
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The Pinnacle of Online Survey Software: FluidSurveys Online Survey Tool If you need form tools to build a questionnaire, online forms, quizzes, polls or surveys, choose FluidSurveys. Our free plan allows for the creation of unlimited polls with unlimited responses, and our powerful drag & drop interface is incredibly easy to use. For an alternative to Survey Monkey, or to conduct an advanced longitudinal survey, FluidSurveys is right for you. Our powerful questionnaire tool and online survey software enable you to design and launch your project in minutes. Deploy your survey online, offline, and even on mobile devices. > [Save Hours of Time] Our editor is child's play: simply drag and drop the elements you want to include in your survey, type or import your questions, and you're set. > [Unlimited Surveys & Responses] How's this for power? Your surveys can include logic, a boatload of question types, multimedia and so much more -- all for a fraction of the cost.
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Nilex CloudSolution is a poweful helpdesk solution for managing your tickets and and keeping track of user requests. Nilex tracks requests till they get done. No matter your budget you can start making your customers happier with our tool and becoming the servicedesk guru in your IT-department. Nilex SaaS can be used in a variety of areas such as IT-departments and ServiceDesks, Call-center, On Site Mobile Service, Maintenance, HR, and their related operations. Only your imagination and the needs of your business may set the boundaries for the use of our state of the art ticket management software built with latest web technology.
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Commence Online CRM
4.815Software by Commence Corporation
Online CRM for Small to Mid-Size Businesses
An affordable robust On Line CRM Software solution for businesses of 5 to 100 users that includes Contact Management, Activity Management, Sales Management, Lead Management, Marketing, Customer Service, Project Management and Reporting. Cloud based use with Mac, PC or Tablet. Fully integrated with E-Mail clients MS Outlook, GMail, Yahoo, Mac mail and others. Offline access via any mobile device. * Top Rated Award Winning Software * #1 Alternative to Higher Price Programs - Microsoft CRM & SF.COM. * More than Two Decades of Industry Relationships * Several Thousand Customers around the World "The Most Trusted Name in CRM"
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Desk.com for Google Apps is Google's featured help desk app providing an all-in-one tool for traditional and social service and support. All your customer interactions from different channels such as email, chat, phone, web, Facebook, Twitter, and mobile reach you through one organized desktop. Your Gmail accounts can feed directly into that desktop, to avoid overflowing support inboxes.Get started right from your Google Apps account and have Desk.com available on your Google Control Panel and Universal Navigation Bar. And the best is: No additional login is required.
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Are you drowning in customer emails and support tickets? Are you struggling to keep up your customers needs? Do you wish you could improve customer satisfaction while at the same time reducing your support costs? KronoDesk™ is an integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface.
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Converge Enterprise is a cloud based CRM, is designed to offer comprehensive complete business solution to SMBs through simple features, intuitive navigation, intelligent marketing solution, sales force automation, customer intelligence, third-party integration and in-depth analytics. It offers integration with your Email service, MS Office, Outlook and Google Apps to help you manage all your business activities from a single platform.
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Vorex Project Management Suite
5.03Software by Vorex
The Easiest Web-Based Project Management Solution in the Market
Powerful & easy to use cloud-based Project Management solution that allows you to create, staff, forecast, budget, and accurately track all your projects. Projects can have unlimited number of tasks, and each task may be staffed independently. Pay and Bill rates may be a fixed amount for the entire project, or different for each task or employee role. You can also elect to use the integrated CRM and Invoicing system. Complete flexibility and ease of use. Try our 30 day No obligation Free Trial to see for yourself.
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SupportCenter Plus is a web-based CRM application and customer support tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. It enables you to manage multiple service contracts and related support plans to service your customers on time and bill accordingly. The self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.
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A cloud-based quality management software system that offers a comprehensive set of quality management software applications. Includes document control, complaints management, audits, non-conformance reporting, CAPA and escalation. Ideal for managing ISO 9001 processes. Easy to Use, Simple to Set-Up and Competitively Priced with a Strong ROI
Learn more about isoTracker QMS software →
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Evergage
Software by Evergage
Add behavior-based personalization to your website or web app in minutes
Evergage is a point-and-click solution for creating a personalized user experience on your website or web app that gets more conversions, boosts user engagement, and creates happy customers. - Promote timely, relevant actions to every visitor or user with behavior driven on site messages. - 4 SmartMessages to choose from: header/bottom bars, pop ups, call outs, and inline content. - True behaviorial targeting, not just geo, referral, or demographics (we got those covered too). - Enterprise-class engagement analytics to track and improve engagement for anonymous visitors, registered users, and recurring accounts. Install Evergage in seconds and start boosting conversions, engagement, and customer success today.
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Customer Management Software Comparison
Use GetApp to find the best customer management software and services for your needs. Our intuitive directory allows you to make an easy online customer management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.
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