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Featured Customer Management Apps
  • Insightly 
     23

    Software by Insightly

    Online CRM app for Small Businesses

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 650,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

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  • Base 
     4

    Software by Base

    Intelligent Sales Productivity Platform

  • For the last 20 years, sales force automation and CRM systems have primarily served as a database for storing sales data. Today's market demands more. Base -- rated the #1 Mobile CRM app -- up-levels the functionality of a CRM solution with powerful new features that allow users to tap valuable customer data anytime, from any device, render valuable insights to identify bottlenecks and inefficiencies in the sales process, and present clear, actionable steps to close deals faster.

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  • Zendesk 
     45

    Software by Zendesk

    Cloud customer service software

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

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  • RelateIQ 
     63

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

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  • Infusionsoft 
     8

    Software by Infusionsoft, Inc.

    Grow Sales. Save Time. Get Organized.

  • Infusionsoft is the only all-in-one sales and marketing automation software for small businesses that combines CRM, email marketing and e-commerce. Over 23,000 small business owners use Infusionsoft to get organized, save time and grow sales. See why!

    Learn more about Infusionsoft →

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  • Zoho CRM 
     9

    Software by Zoho Corp

    Flexible CRM for Small Business

  • Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.

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  • NetSuite CRM+ 
     2

    Software by NetSuite

     

  • NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.

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  • Pipedrive 
     3

    Software by Pipedrive

    CRM built by salespeople, for salespeople

  • Pipedrive is a simple, yet powerful sales pipeline management tool loved by small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first. Setting up an account takes a minute. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.

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  • Desk.com 
     18

    Software by Salesforce

    Online customer service software

  • Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running, and you can see all of your cases in one place and engage with customers across all channels in one easy-to-use desktop.

    Learn more about Desk.com →

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  • Salesformics 
     0

    Software by Salesformics

    Simple CRM and all-inclusive marketing automation for everyone

  • "As easy to use as a search engine" Salesformics is an all-in-one customer relationship manager (CRM), sales and marketing automation solution that is designed and priced for small and medium-sized businesses. It is the only solution of this kind designed to get you up and running in minutes, not after days of training. Manage leads, accounts and opportunities. Automate sales and marketing processes. Leverage social media and marketing channels. Salesformics integrates with Twitter, LinkedIn, Buffer, Constant Contact, Evenbrite, Dropbox, Campaign Monitor and more.

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  • Jobber 
     34

    Software by Jobber

    Scheduling for Field Services

  • Jobber's powerful Scheduling interface allows you to quickly and easily plan your days. But Jobber's awesomeness doesn't stop with scheduling! Jobber gives you instant access to your customer information from any computer or mobile device. Jobber also handles Quotes, Billing & Invoicing, Job Tracking, Electronic Payments, and QuickBooks and Xero integration. Jobber is perfect for Landscaping & Lawn Care, Maid Service, Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

    Learn more about Jobber →

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  • Freshdesk 
     16

    Software by Freshdesk Inc.

    Customer support, helpdesk software

  • Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!

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  • HappyFox 
     12

    Software by HappyFox Inc

    Helpdesk, customer support software

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

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  • Sellsy CRM 
     0

    Software by Sellsy CRM

    CRM and Customer Relationship

  • Work together and keep customer satisfaction under control. Try our drag and drop friendly pipeline management, share collaborative tasks with your team, store any document or comment directly online! Sellsy's advantage: collect your leads straight from your website Use our Wordpress, Drupal and Prestashop modules to automate opportunities generation.

    Learn more about Sellsy CRM →

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  • Sellsy Helpdesk 
     0

    Software by Sellsy

    Helpdesk Software by Sellsy

  • Manage your clients requests easily in your team with a beautiful tool. A new type of Helpdesk software invisible to your clients. Sellsy Helpdesk is completely transparent for your clients. Emails are sent from your personal address and never carry a ticket number. You keep a personal relationship with your clients that won't never know they're dealing with software.

    Learn more about Sellsy Helpdesk →

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  • Front Desk 
     5

    Software by Front Desk HQ

    Mobile Client Management Software

  • Front Desk mobile client management software is a powerful tool for you to run your business anywhere, anytime. Allowing you to take your business to the cloud. Personal services businesses and franchises can manage scheduling, attendance, billing, and payment processing through their Front Desk. A few personal service industries we’ve been successful for include gyms, dance, yoga, music studios, tutoring centers, dog trainers, and more. The mobile-friendly platform, Front Desk delivers you and your staff with tools to manage your classes, clients, and payments on any smartphone, tablet, or computer. Your clients will also be able to check in on their schedules, membership, and bills from anywhere–the coffee shop, hair salon, or even their bed. An intuitive mobile client management solution that’s simple to set up and simple to use, Front Desk makes it easy for you to concentrate on what you do best. Decrease the time at your desk and spend it with your clients.

    Learn more about Front Desk →

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  • UserVoice 
     19

    Software by UserVoice

    Customer engagement infrastructure for operational excellence

  • Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.

    Learn more about UserVoice →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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  • Zoho Support 
     4

    Software by Zoho Corp

    Customer support help desk software

  • Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/converse and review the status of the trouble tickets online. Zoho Support caters to organizations that need to prioritize, manage and automate online help desk support needs. It includes 10 base modules: Ticket Management, Reports and Dashboards, Knowledge Base, Alerts and notifications, Workflows, Customer Support Portal, Contracts and SLA’s and Accounts and Contacts, Product Catalog and Task Management. It has an intuitive, customizable and robust solution with which organizations can equip their support departments. In a crowded customer support marketplace, a key differentiator is its ability to provide a configurable WYSIWYG customization for end users without requiring any programming.

    Learn more about Zoho Support →

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  • Kayako 
     5

    Software by Kayako

    Helpdesk/ customer service software

  • Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience. Kayako is the world's leading multi-channel customer support platform, trusted by more than 30,000 organizations worldwide. Whether over email, the web, tickets, live chat, calls or self-service, your customers' support history is tracked in one place and can be accessed from anywhere.

    Learn more about Kayako →

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  • ActiveCampaign 
     4

    Software by ActiveCampaign

    Email Marketing + Marketing Automation + CRM/Sales Automation

  • Send newsletters, manage contacts, and automate your marketing. ActiveCampaign helps over 100,000 businesses grow with email marketing & marketing automation. Send newsletters, setup automated campaign sequences, automate sales processes, and more. Learn why thousands are ditching their current email marketing & marketing automation providers.

    Learn more about ActiveCampaign →

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  • FieldEZ : Field Service 
     1

    Software by FieldEZ Technologies

    Scheduling, Dispatch, Invoicing, Attendance and more!

  • FieldEZ is an award-winning field service software that helps you manage your field operations in real-time - at prices as low as $18 per month. Over 23,000 people use FieldEZ for job scheduling, dispatch & tracking field crews, and for capturing customer billing and feedback. It works on ANY tablet or phone plus has great configuration and integration support. First 30 days FREE | Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Bank grade security | Works in offline mode as well as online

    Learn more about FieldEZ : Field Service →

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  • TeamSupport.com 
     45

    Software by TeamSupport LLC

    Collaborative Customer Support Software

  • TeamSupport is a robust, yet easy to use collaborative customer service desk and help desk solution that improves collaboration between departments and customers so your support team can manage tickets at the customer level to deliver an outstanding customer experience. Think of it as your entire company working to support your customer’s entire company. TeamSupport includes many advanced help desk features such as best-in-class reporting, advanced customer self-service portals, screen recordings, live chat, ticket management, ticket automation, and much more. Your users can provide superior help desk support by working with other members of the support team as well as sales and other departments to address customer issues quickly and with the right solution. Our internal chat feature enables real-time discussions with any member of your team, no matter where they are located.

    Learn more about TeamSupport.com →

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  • Salesforce 1 Service Cloud 
     0

    Software by Salesforce

    Salesforce1 customer service app

  • Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

    Learn more about Salesforce 1 Service Cloud →

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Customer Management Reviews


Arthur Cronos reviewed

Pipedrive

"Pipedrive works."

  7th of October 10:02


Ben Wilson reviewed

TeamSupport.com

"Using Team Support Daily/Monthly"

  8th of August 22:31


Joe Schmitz reviewed

Front Desk

"Front Desk HQ = Great Web-Based Software"

  9th of July 09:30


Alex Agostini reviewed

Insightly

"Poor Understanding of how People Use CRM but some cool features."

  21st of May 14:48


Maurice D. Williams, MS reviewed

Infusionsoft

"Infusionsoft Rocks!"

  14th of May 16:26


Jeff Harold reviewed

Jobber

"Jobber impacted company growth"

  24th of April 13:52


Kimia Raafat reviewed

RelateIQ

"RelateIQ!"

  23rd of April 00:56


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April 16:33


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Customer Management Software Comparison

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