Featured Customer Management Apps
  • Zoho CRM 
     9

    Software by Zoho Corp

    Flexible CRM for Small Business

  • Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.

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  • Infusionsoft 
     4

    Software by Infusionsoft, Inc.

    Sales & Marketing Automation for Small Business

  • Discover Infusionsoft's automated complete sales and marketing tools built exclusively for small business. What do you get? CRM, lead scoring, email and social marketing, e-commerce, analytics and industry-leading support. Register now for a quick product demo and see why 23,000 small businesses like yours have chosen Infusionsoft!

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  • Insightly 
     22

    Software by Insightly

    The Leading CRM for Small Business: Easy. Powerful. Affordable.

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 100,000 users in 100 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

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  • Salesforce 
     5

    Software by Salesforce.com

    The world's #1 sales and CRM application

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

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  • NetSuite CRM+ 
     2

    Software by NetSuite

     

  • NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.

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  • Zendesk 
     40

    Software by Zendesk

    Leading Cloud-Based Customer Service Software Solution

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

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  • HappyFox 
     11

    Software by HappyFox Inc

    Help desk + Knowledge Base software to deliver great customer support

  • HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media (soon) and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial

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  • Desk.com 
     18

    Software by Salesforce

    Help Desk + Social CRM + Customer Support

  • Desk.com (formerly Assistly) is the all-in-one customer service application for small businesses and fast-growing companies. Desk.com is web-based customer support software made smarter, easier and more affordable. It pulls all your customer service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You can deliver customer wow by email, phone, chat, Twitter, Facebook and more. Desk.com helps your front line team solve problems where customers live and play. Add Part-Time (Flex) Agents as needed, and get everyone in your company involved in support. Support is a key differentiator and sets you above your competition. Integration with Social Media. Fifty percent of Internet users visit a social network every day, and many look for customer support there. Desk.com helps you monitor the customer experience on social networks and solve problems where customers live and play. For example you can provide social support via Facebook Private Messaging.

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  • Jobber 
     29

    Software by Jobber

    Scheduling, Invoicing and More for Field Services

  • Jobber gives you instant access to your customer information from any computer or mobile device. Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration and a growing list of other great features! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

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  • Freshdesk 
     15

    Software by Freshdesk Inc.

    Customer support software that helps you promise, deliver and wow.

  • Freshdesk is an intuitive support solution that offers everything a business needs to deliver exceptional support. Freshdesk provides every company the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. A 30-day free trial is available for new sign-ups.

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  • WORK[etc] CRM 
     23

    Software by WORKetc CRM + Projects

    All-in-one business management system. CRM + Social + Projects + Billing

  • No one in your business is an island. Your sales team works with the back office team. Billing follows up issues with support and your project team is forever collaborating with contractors and customers. So why buy into a CRM that just does, well... CRM? You need more than CRM. You need a total business management solution. WORK[etc] is an "all-in-one" business management platform for growing businesses that includes CRM, project management, billing, help desk, customer portal, social media and more. Manage a lead, issue a quote, deliver the project, ship the product, bill the customer and solve issues all from the one integrated cloud-computing platform. ★ CRM + Projects + Social + Billing ★ ★ Web, iOS and Android Apps ★ ★ Outlook and Gmail Plugins ★ ★ QuickBooks Online and Xero integrations ★ Advanced features include: ★ Email marketing, web forms & reporting ★ Customer portals & discussions

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

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  • Zoho Support 
     4

    Software by Zoho Corp

    Customer Support and Help Desk Software

  • Zoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/converse and review the status of the trouble tickets online. Zoho Support caters to organizations that need to prioritize, manage and automate online help desk support needs. It includes 10 base modules: Ticket Management, Reports and Dashboards, Knowledge Base, Alerts and notifications, Workflows, Customer Support Portal, Contracts and SLA’s and Accounts and Contacts, Product Catalog and Task Management. It has an intuitive, customizable and robust solution with which organizations can equip their support departments. In a crowded customer support marketplace, a key differentiator is its ability to provide a configurable WYSIWYG customization for end users without requiring any programming.

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  • TeamSupport 
     36

    Software by TeamSupport.com

    Collaborative Support Software

  • TeamSupport is a customer support management and help desk app. Our ideal customer is a B2B technology company, however any organization can benefit from our service. An award winning cloud-based customer support and help desk solution, TeamSupport harnesses the power of collaboration between departments and customers so your team can deliver an outstanding customer experience. TeamSupport's help desk features include customer service portals, live chat, reporting, ticket management, ticket automation, screen recordings, embedded images and more. TeamSupport has a host of integrations including Jira, Salesforce, Highrise, Mailchimp, Dropbox, Zoho CRM & Reports, Beanstalk, and Nicereply.

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  • Samanage IT Service Desk 
     1

    Software by Samanage

    Manage ongoing service requests with ease

  • A beautiful IT help desk software, superior web-based system that will gain you full control of IT service requests, tasks and related equipment. Use this comprehensive solution to reduce workload, minimize resolution time, streamline IT service requests among your IT staff and offer end users an online self-service portal and FAQ knowledge base. Use the online service desk system designed according to industry best practices to sort, escalate, route and resolve tickets easily from a single platform. See all service requests in queue and gain a clear view with the most beautiful and intuitive cloud help desk ticket system.

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  • Pipedrive 
     1

    Software by Pipedrive

    A powerful sales engine, not your usual CRM.

  • Pipedrive is a powerful sales pipeline management tool for small demanding teams. It organizes your leads in a way you'll always have a great overview of sales, and important deals won't get dropped. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.

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  • Method CRM 
     4

    Software by Method Integration

    #1 Rated CRM by QuickBooks Users.

  • Method specializes in CRM for QuickBooks and is the top-rated CRM on Intuit Apps.com. You and your team will be organized! You'll stay on top of what each customer needs so nothing gets missed. Try it free for 30 days and see why it's loved and recommended by thousands of users. Method's patented technology is the industry-leader for synchronization with QuickBooks. Don't enter data twice. Get Method! Starting at just $25/month, you'll get Enterprise Benefits at Small Business Prices.

    Learn more about Method CRM →

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  • Kayako 
     5

    Software by Kayako

    The leading helpdesk. Simple, scalable. Helpdesk Evolved.

  • Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience. Kayako is the world's leading multi-channel customer support platform, trusted by more than 30,000 organizations worldwide. Whether over email, the web, tickets, live chat, calls or self-service, your customers' support history is tracked in one place and can be accessed from anywhere.

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  • Vorex Project Management Suite 
     2

    Software by Vorex

    The Easiest Web-Based Project Management Solution in the Market

  • Powerful & easy to use cloud-based Project Management solution that allows you to create, staff, forecast, budget, and accurately track all your projects. Projects can have unlimited number of tasks, and each task may be staffed independently. Pay and Bill rates may be a fixed amount for the entire project, or different for each task or employee role. You can also elect to use the integrated CRM and Invoicing system. Complete flexibility and ease of use. Try our 14 day No obligation Free Trial to see for yourself.

    Learn more about Vorex Project Management Suite →

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  • UserVoice 
     17

    Software by UserVoice

    Customer engagement infrastructure for operational excellence

  • Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.

    Learn more about UserVoice →

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  • FluidSurveys 
     8

    Software by FluidSurveys

    Online Survey Tools to Create Your Survey in Minutes.

  • Industry Leading Online Survey Tools: Introducing FluidSurveys If you need form tools to build a questionnaire, online forms, quizzes, polls or surveys, choose FluidSurveys. Our free plan allows for the creation of unlimited polls with unlimited responses, and our powerful drag & drop interface is incredibly easy to use. For an alternative to Survey Monkey, or to conduct an advanced longitudinal survey, FluidSurveys is right for you. Our powerful questionnaire tool and online survey software enable you to design and launch your project in minutes. Deploy your survey online, offline, and even on mobile devices. > [Save Hours of Time] Our editor is child's play: simply drag and drop the elements you want to include in your survey, type or import your questions, and you're set. > [Unlimited Surveys & Responses] How's this for power? Your surveys can include logic, a boatload of question types, multimedia and so much more -- all for a fraction of the cost.

    Learn more about FluidSurveys →

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  • Five9 
     1

    Software by Five9, Inc.

    The Leading Provider of Cloud Contact Center Software

  • Five9 is the leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers worldwide and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations of every size transition from premise-based software to the cloud. With unparalleled expertise, technology, and ecosystem of partners, Five9 helps businesses take advantage of secure, reliable, scalable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

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  • GetFeedback 
     1

    Software by GetFeedback.com

    Online Surveys, Re-Imagined.

  • GetFeedback is a modern online survey application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. If you can use Powerpoint or Keynote, you'll be a pro immediately. The best part is that GetFeedback automatically formats your survey perfectly for those taking it on smartphones, tablets, and browsers. View the data in real time within GetFeedback or map it directly into Salesforce. Who said online surveys can't be fun?

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  • Mhelpdesk Field Service Software 
     11

    Software by Mhelpdesk

    Keep track of field technicians the EZ way!

  • Mhelpdesk gives every small business advanced field service technology in an easy-to-use and affordable package. It is the easiest way to manage, track, and schedule field technicians for virtually any business in the service industry. And it integrates with Quickbooks!

    Learn more about Mhelpdesk Field Service Software →

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  • Zoho Meeting 
     1

    Software by Zoho Corp

    Web Conferencing

  • Zoho Meeting is one of the easiest and most affordable online web conference and remote assistance applications available. Belonging to the best collaboration tools it provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost effective online meetings. It also provides administrative ease to manage it all. Whether you are promoting a new product or service, making remote presentations or simply connecting with others online, Zoho Meeting enables you to reach your audience with a single click in your browser - definitely easier than a trip to the airport. You can use Zoho Meeting to create/join a meeting online (web conferencing) and your audience can join from anywhere, with whomever you choose. You can Embed a meeting inside Zoho Show or any public web page. You can have a clear audio conferencing as well as desktop sharing with your meeting participants. It runs on Windows, Mac and Linux.

    Learn more about Zoho Meeting →

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Customer Management Software Comparison

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