Get Customer Management Applications

Manage the customer relationship by storing information, tracking interactions, and setting appointments

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1-25 of 554 results
  • Salesforce Sales Cloud    7 reviews

    Cloud-based CRM & sales automation
    Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere.
  • RelateIQ    63 reviews

    Relationship Intelligence
    RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.
  • Insightly    30 reviews

    Online CRM app for Small Businesses
    Insightly provides customer relationship and project management software to small businesses worldwide. More than 650,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.
  • Freshdesk    17 reviews

    Customer support, helpdesk software
    Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!
  • Pipedrive    26 reviews

    CRM built by salespeople, for salespeople
    Pipedrive is a simple, yet powerful sales pipeline management tool loved by small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first. Setting up an account takes a minute. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.
  • Infusionsoft    9 reviews

    Grow Sales. Save Time. Get Organized.
    Infusionsoft is the only all-in-one sales and marketing automation software for small businesses that combines CRM, email marketing and e-commerce. Over 23,000 small business owners use Infusionsoft to get organized, save time and grow sales. See why!
  • inContact Contact Center Software  

    #1 Cloud Call Center Software
    inContact's cloud call center software system enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. We also integrate with leading CRMs like Salesforce to simplify the agent experience. inContact provides you with advanced ACD, IVR and WFO tools to help you create a personalized call center experience to your customers. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.
  • NetSuite CRM+    2 reviews

    Grow Your Company with Customer-centric CRM Software in the Cloud
    NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application. NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.
  • Zendesk    47 reviews

    Cloud customer service software
    Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
  • Desk.com    18 reviews

    Online customer service software
    Companies that need an out-of-the-box support app to help them manage customer requests from existing support channel(s). Fast-growing companies including HotelTonight, One Kings Lane, and SoundCloud use Desk.com to deliver amazing customer service that accelerates company growth. Regardless of the industry or size, companies that use Desk can deliver better and faster customer service to outpace their competition.
  • Zoho CRM    11 reviews

    Flexible CRM for Small Business
    Zoho CRM is a web-based CRM application, which gives you a 360-degree view of your sales, marketing, inventory, customer support and more. Additionally, Zoho CRM offers integration with E-mail, MS Office and Outlook and Google Apps. Your data is kept as safe as any bank. At present, Zoho CRM has ~250,000 users and counting.
  • PipelineDeals    5 reviews

    CRM for the Rest of Us.
    With PipelineDeals CRM, your sales team can easily organize your sales pipeline, track leads and deals, and manage your tasks. We offer powerful hosted CRM features and excellent customer support so your team will be closing more deals in less time.
  • Pipeliner CRM    10 reviews

    CRM Software for Apps, Windows & Mac
    ★ Pipeliner is a fresh new way to look at the traditional sales pipeline. Built by professional salespeople for professional salespeople, Pipeliner uses a proprietary visual tool that engages salespeople with their prospects and customers and prioritizes the activities that help salespeople close deals. ★ We created an eye-catching, customizable representation of your pipeline -- because, A picture of your sales target is worth 1,000 spreadsheets. ★ Your sales team works together -- no one person on the team is an island. So why buy into a CRM that forces everyone into data-entry hell? We bring the insight of your entire team to the forefront for collaborative success. ★ Many CRM's fail at the most crucial aspect of the job: Providing a better sales process. With Pipeliner CRM, your team gets more organized, wins more deals and you reduce risk (while improving forecasts) -- All critical factors in your CRM investment!
  • UserVoice    19 reviews

    Customer engagement infrastructure for operational excellence
    Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices. From scalable support with automated answers to common questions and support ticketing, to staying on top of churn with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business.
  • TeamSupport.com    92 reviews

    Customer-Centric Customer Support Software
    TeamSupport is a robust, yet easy to use collaborative customer service desk and help desk solution that improves collaboration between departments and customers so your support team can manage tickets at the customer level to deliver an outstanding customer experience. Think of it as your entire company working to support your customer’s entire company. TeamSupport includes many advanced help desk features such as best-in-class reporting, advanced customer self-service portals, screen recordings, live chat, ticket management, ticket automation, and much more. Your users can provide superior help desk support by working with other members of the support team as well as sales and other departments to address customer issues quickly and with the right solution. Our internal chat feature enables real-time discussions with any member of your team, no matter where they are located.
  • WORK[etc] CRM    38 reviews

    All-in-one business management system. CRM + Social + Projects + Billing
    No one in your business is an island. Your sales team works with the back office team. Billing follows up issues with support and your project team is forever collaborating with contractors and customers. So why buy into a CRM that just does, well... CRM? You need more than CRM. You need a total business management solution. WORK[etc] is the "all-in-one" business management platform for growing businesses that includes CRM, project management, billing, help desk, customer portal, social media and more. Manage a lead, issue a quote, deliver the project, ship the product, bill the customer and solve issues all from the one integrated cloud-computing platform. ★ CRM + Projects + Social + Billing ★ ★ Web, iOS and Android Apps ★ ★ Outlook and Gmail Plugins ★ ★ QuickBooks Online and Xero integrations ★ Advanced features include: ★ Email marketing, web forms & reporting ★ Customer portals & discussions
  • AdvocateHub    33 reviews

    Advocate Marketing Experts
    Powerful advocate marketing software that helps B2B companies capture the enthusiasm of their customers, partners and employees to turbocharge marketing, sales and customer satisfaction.
  • Vision Helpdesk    32 reviews

    Multi Channel & Multi Company Help Desk Software
    Vision Helpdesk is the only web-based help desk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own branded client portal makes it true satellite help desk. The ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CHAT, CALLS everything under single roof.
  • eXo Platform    33 reviews

    Open Source Enterprise Social Collaboration
    eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.
  • Booker    26 reviews

    Online booking management software
    Booker is an all-in-one business management platform that gives you the power to run your business anytime, anywhere. We make it easy to access your business 24/7 from a computer, tablet, or smartphone. We also make it easy for your customers to book appointments and classes—even after business hours—from your website, social accounts, or mobile app. Our expertise in cloud-based business management makes us the safe, reliable choice.
  • Help Scout    14 reviews

    Web-based help desk designed for a great customer experience
    Help Scout scales like any other help desk software, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, and a robust API, Help Scout lets your team focus on what really matters: your customers. What differentiates Help Scout from a typical help desk is the end-to-end user experience. Help Scout is completely invisible to the customer. Communications look just like a normal email thread and maintain the all-important personal touch. Your team can get up and running in minutes as there are no complicated macros to set up and no training manual required. Help Scout is trusted by 3,000 customers in 60+ countries, including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
  • HelpOnClick Live Chat Software    14 reviews

    Live Chat Software
    Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. This Live Chat Software helps you to see exactly who is on your website right now and what they do using a real time traffic monitor. Invite your visitors for a chat and convert them into a paying and happy customers! With HelpOnClick live chat software you can get started with live support and chat in just 5 minutes! Installing HelpOnClick software could not be easier, you only need to copy the HTML code and paste it into your website and you're done. Also, there is no need to keep the browser open as the desktop tray application instantly notifies you about the new chats and messages. Above all, you can also customize the chat window to match your website look.
  • Acuity Scheduling    9 reviews

    Appointment scheduling software
    Easily offer appointment booking directly through your website with Acuity online appointment scheduling software. Clients worldwide or local can schedule their appointment online, complete custom forms, and pay with a credit card, online 24/7. Whether it's a regular schedule, or irregular you can manage any availability easily. Eliminate no-show appointments with automatic text message and e-mail reminders to clients. A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your desktop, tablet, or phone too. Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling!
  • FluidSurveys    20 reviews

    Online Survey Tools to Create Your Survey in Minutes.
    Industry Leading Online Survey Tools: Introducing FluidSurveys If you need form tools to build a questionnaire, online forms, quizzes, polls or surveys, choose FluidSurveys. Our free plan allows for the creation of unlimited polls with unlimited responses, and our powerful drag & drop interface is incredibly easy to use. For an alternative to Survey Monkey, or to conduct an advanced longitudinal survey, FluidSurveys is right for you. Our powerful questionnaire tool and online survey software enable you to design and launch your project in minutes. Deploy your survey online, offline, and even on mobile devices. > [Save Hours of Time] Our editor is child's play: simply drag and drop the elements you want to include in your survey, type or import your questions, and you're set. > [Unlimited Surveys & Responses] How's this for power? Your surveys can include logic, a boatload of question types, multimedia and so much more -- all for a fraction of the cost.
  • Front Desk    5 reviews

    Mobile Client Management Software
    Front Desk powers your business so you can spend more time doing what you love. Personal services businesses and franchises can manage scheduling, attendance, billing, digital waivers, and payment processing through their Front Desk. A few personal service industries we’ve been successful for include gyms, dance, yoga, music studios, tutoring centers, dog trainers, and more. Front Desk gives you and your staff the right tools to manage your classes, clients, and payments on any smartphone, tablet, or computer. Your clients will also be able to check in on their schedules, membership, and bills. Anywhere, and at anytime. Front Desk helps you save time and money.



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