Logo for Capsule CRM

Capsule CRM

Easy CRM tool for small business
2 reviews


Capsule is an easy CRM tool for small business. It is simple, effective and flexible.
Capsule is best used to keep track of the contacts and enterprises you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.


Intended Users
Freelancers, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Linux, Mac, Web-based, Windows
Supported Countries
Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Supported Platforms
Google Apps, Open API


Starting from: £8.00/month
Pricing model: Freemium
Free Trial: Available

Professional Edition:
£8/month, per user
2GB storage per user
50,000 contacts
Unlimited opportunities
Unlimited cases

Free Edition
Up to 2 users
10MB storage
250 contacts
Unlimited opportunities
Unlimited cases

Competitors Pricing


Starting from: $28.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


Starting from: $7.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Zoho CRM
  • · Sales Force Automation
  • · Marketing Automation
  • · Customer Support & Service
  • · Inventory Management
Visit WebsiteCompare with Capsule CRM
Zoho CRMCustomer Management
  • · CRM
  • · Marketing Automation
  • · E-Commerce
  • · Built-in metadata and keyword fields
Visit WebsiteCompare with Capsule CRM
InfusionsoftCustomer Management
Salesforce Sales Cloud
  • · Communities for sales
  • · Marketing and sales leads
  • · Email integration
  • · Opportunities and quotes
Visit WebsiteCompare with Capsule CRM
Salesforce Sales CloudCustomer Management


With Capsule you can manage all relationships, not just customers: anage contacts, leads, customers, vendors and more.

You can manage your sales pipeline: track bids, deals, proposals and other opportunities. see it all in the sales dashboard.

You can organise your emails: easily link emails into Capsule when you send or receive emails from your contacts.

You can have a complete history in one place: attach notes, conversations, docs and files right into a contact’s history so it’s easily available.

You can make sure things get done: create tasks and share with co-workers. don’t miss that proposal deadline or customer call.

You can make it fit your business: customize Capsule by adding the data fields you need. brand it with your colors and logo.

Key Features

  • Get a complete contact view
  • Manage your sales pipeline
  • Manage your to-do list and calendar using tasks
  • Customize Capsule to fit your business
  • Manage groups of contacts with lists
  • Access your account from anywhere, securely


Main benefits are:

Get a complete contact view
Manage your to-do list and calendar using tasks in Capsule to ensure things don't get forgotten.
Create custom categories using tags such as vendor, lead, customer.
Manage groups of contacts with lists
Capsule connects with popular applications
  • · Sales Pipeline View - great overview of sales
  • · Contact History
  • · Full Customization
  • · Email integration
Visit WebsiteCompare with Capsule CRM
PipedriveCustomer Management
  • · Sales pipeline tracking
  • · Multi-process management
  • · Lead capturing
  • · Goals and Quotas
Visit WebsiteCompare with Capsule CRM
  • · Powerful email integration with Google Apps
  • · Free up to 3 users
  • · Fast Search of Everything You've Stored
  • · Automatic Address Book
Visit WebsiteCompare with Capsule CRM
InsightlyCustomer Management

User Reviews

CapsuleCRM is social

Coen Meerbeek | Blue Factory Internet29th of February, 2012 15:11

The integration with Google Apps is awesome. The GMail gadget let's you add opportunities from within you inbox, attach email to opportunities, manage contacts etc. Installation and configuration of CapsuleCRM is so easy. We compared different CRM systems and we wanted the Facebook / Twitter / LinkedIn information within our database. Capsule does a really good job in synchronizing this information. The mobile version (webbrowser only) is working good on iOS, like a native app, the performance is somewhat slow but it will do for the functionality required. You are using a CRM system for sales and it does an awesome job. The sales pipeline is very helpfull in discussing the status of the salescycles. Reporting could be more. Defining the stages of a salescycle and determing the phase of the salescycle is an awesome feature. The support is very responsive and helpful. Looking at price vs quality and features we still didn't regret choosing CapsuleCRM!

Great Small Business CRM

David F.29th of August, 2011 17:23

I really like CapsuleCRM. I've used Salesforce, Zoho, TactileCRM, Goldmine (years ago) and CapsuleCRM is so far the best in the small business market. It has a very easy interface to use, great tagging and list tagging capabilities. Easy to integrate via email or API. The only negative right now is it doesn't have security, any user with access can see everything and do everything. It's fine for small business but if you require security, I don't think you can use CapsuleCRM until they add that feature. Luckily for me our sales team is open so we can use this great tool, I hope they add security soon so we don't have to leave this product when we our sales team expands and we will need more security control.

Write a review

Page last modified