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HelpOnClick

4.6
(12)

Write a review

Live Chat Software and Virtual agent for SMBs

(4)

HelpOnClick Pricing, Features, Reviews and Alternatives

HelpOnClick FAQs

Q. What type of pricing plans does HelpOnClick offer?

HelpOnClick has the following pricing plans:
Starting from: $7.20/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of HelpOnClick?

HelpOnClick has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does HelpOnClick support?

HelpOnClick supports the following languages:
Arabic, Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish


Q. Does HelpOnClick support mobile devices?

HelpOnClick supports the following devices:
Android, iPad, iPhone


Q. Does HelpOnClick offer an API?

Yes, HelpOnClick has an API available for use.


Q. What other apps does HelpOnClick integrate with?

HelpOnClick integrates with the following applications:
Wix, Drupal, Adobe Commerce, WooCommerce, Google Analytics 360, Zoho CRM, HappyFox Help Desk, X-Cart, Pinnacle Cart, PrestaShop, Gmail, Mojo Helpdesk, Shift4Shop, WordPress, Freshdesk, Twitter/X, Salesforce Sales Cloud, CS-Cart Store Builder, Zen Cart, Meta for Business, Highrise, Volusion, Joomla, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does HelpOnClick offer?

HelpOnClick offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base

HelpOnClick product overview

Price starts from

7.20

Per month

What is HelpOnClick?

HelpOnClick software is a powerful solution for small and midsize business. The combination of multiple up-to-date features and moderate price makes the software a real catch for business owners.

Key benefits of using HelpOnClick

Real-time chatting to you website and Facebook page visitors. Advanced automated invitation rules. Integration with dozens e-commerce systems, CRM, help desks, CMS. Advanced statistics and reporting. Web, desktop & mobile interfaces, SMS chatting. Easy and intuitive interface. 5-minute setup. Virtual Agent for offline and busy hours. Multiple customization options.

HelpOnClick live chat helps to boost conversion, improve customer service and reduce service costs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Videos

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HelpOnClick pricing information

Value for money

4.7

/5

12

Starting from

7.20

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

HelpOnClick features

Functionality

4.4

/5

12

Total features

34

3 categories

Most valued features by users

Reporting/Analytics
API
Third-Party Integrations
Chat/Messaging
Customizable Branding
Live Chat
Alerts/Escalation
Surveys & Feedback

Functionality contenders

HelpOnClick users reviews

Overall Rating

4.6

/5

12

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10
Rating distribution

5

4

3

2

1

7

5

0

0

0

Pros
Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.
As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.
I really appreciate this tool and even more when I see that customers love it too.
Cons
Sometimes I forget to set the app to "offline" when I leave for lunch and a customer will try to chat with me when I'm not there.
It does not work well with Google chrome...I can only use it with Edge...I prefer Google.
Their customer service is very slow to respond, if they respond at all. Trying to live chat with them takes forever, which is bad when you are selling a live chat solution.

Overall rating contenders

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