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1CRM

Doing Business, Better
4 reviews

Overview

1CRM enables businesses to create and maintain great customer relationships and experiences with the most complete, customizable and affordable customer relationship management (CRM) solution on the market. By focusing on a comprehensive and easy to customize CRM solution, 1CRM is putting tailored-fit CRMs within reach of businesses everywhere.

Specifications

Intended Users
Freelancers, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Linux, Mac, Mobile Web App, Open-source, RIM-BlackBerry, Web-based, Windows, Windows Phone
Supported Countries
Asia, Australia, Canada, Europe, Germany, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Danish, English, French, German, Irish, Italian, Norwegian, Spanish, Swedish
Supported Platforms
Google Apps, Microsoft Azure, Open API, Quickbooks Intuit
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Pricing

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Startup Edition: FREE
Startup+ Edition: $10/month/user
Professional Edition: $18/month/user
Enterprise Edition: $23/month/user


Competitors Pricing

Hatchbuck

Starting from: $99.00/month
Pricing model: Subscription

Talygen

Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Salesforce Sales Cloud

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Infusionsoft
  • · CRM
  • · Marketing Automation
  • · E-Commerce
  • · Built-in metadata and keyword fields
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Insightly
  • · Powerful email integration with Google Apps
  • · Free up to 3 users
  • · Fast Search of Everything You've Stored
  • · Automatic Address Book
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Zoho CRM
  • · Sales Force Automation
  • · Marketing Automation
  • · Customer Support & Service
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Zoho CRMCustomer Management

Overview

1CRM is a highly customizable and affordable Customer Relationship & Business Management system. It allows you to organize your whole business within a single web application, and access that information at any time.

Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.

1CRM integrates with many tools, such as: Facebook, Twitter, GoToMeeting, Wordpress, Magento, Quickbooks, iCal, Google Apps, Google Maps, Skype, LinkedIn, and Google+.

1CRM allows everyone in your business to collaborate effectively by all having access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.

Key Features

  • Extensive Customization Features
  • Mobile Support (iPhone/iPad, Android, BlackBerry)
  • Full Order Management: Product Catalog, Quotes, Invoices, ..
  • Sales Force Automation & Forecast Tracker
  • Offers a Free Edition
  • Service Contracts & Case Management
  • Available as On Premise Software or Cloud-Hosted Service
  • Project & Resource Management
  • Built-In Self-Service Portal for Collaboration
  • HR, Employee Timesheets, Expense Reports
  • Portal Includes Integrated eCommerce Store
  • Advanced Reporting
  • Comprehensive QuickBooks Integration
  • Customizable Workflow Automation
  • Marketing Automation
  • PDF Form Designer
  • IP Telephony Integration (Skype etc..)
  • Inbound/Outbound HTML Email
  • MS Word Mail Merge
  • Syncs With Google Applications

Benefits

1CRM offers these key advantages over competitive solutions:

1 - 1CRM is a complete CRM solution for SME business owners - including full order and project management. You can create quotes and invoice clients on the spot. Instantly access any lead/contact/account profile for contact information, a full history, and opportunities. Track shipping, expenses, service cases, timesheets, projects, purchase orders, payments & more - all within a single platform.

2 - Highly Customizable - 1CRM adapts to any industry with its uniquely flexible design. Customize your screen and print layouts, tabs, and language, while personalizing your dashboards & mobile experience to instantly access the information that matters most to you!

3 - Free Edition - 1CRM's free 3 user Startup Edition contains the most features and functionality of any free CRM software on the market.

4 - Cloud or on-premise deployment available.
Salesforce Sales Cloud
  • · Communities for sales
  • · Marketing and sales leads
  • · Email integration
  • · Opportunities and quotes
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Salesforce Sales CloudCustomer Management
Hatchbuck
  • · CRM
  • · Marketing Automation
  • · Drag & Drop Form Builder
  • · Email Marketing
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HatchbuckCustomer Management
Talygen
  • · Time Tracking with Screenshots
  • · Integration with Basecam, Quickbooks and Freshbooks
  • · Project Management
  • · Mobile apps for iPhone, Android, Windows Phone & Blackberry
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TalygenOperations Management

User Reviews

Where has this been hiding?

Jacky Delias12th of August, 2013 07:33

This is a great product, and much needed in my business. I tried SalesForce and SugarCRM first, but they just didn't have all the features I needed, and were really expensive to maintain. 1CRM provides everything I need, increased productivity, and brought down my IT spending costs. Keep up the good work!

Huge Value for the Investment

OldButCrafty29th of November, 2012 17:57

When we found this System, we were amazed at the capabilities built into the System... far more features and functions... a true enterprise CRM for SMB for less than what you would pay for a copy of ACT! A bi-directional QuickBooks connector (for an added fee) and built-in Joomla connector to enable a self-service customer portal sealed the deal for us.

Great Little Product

Bruce19th of November, 2012 19:02

This is a great product. I set it up for a professional services company and found it to be comprehensive and robust, yet easy to use. The people running this company are innovative, understand small and medium business, and are constantly adding new features and functionality.

excellent value

happyuser7719th of November, 2012 17:39

While we have not been using the application for very long, our entire team already agrees it is a very powerful tool. Info@hand is very user friendly, and provides an intuitive interface which is great for our "non-techie" team. The application is completely customizable and has allowed us to create a robust system that meets all of our users needs. Excellent value for our medium enterprise, best application we have deployed from a functional and value perspective.

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