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Salesforce Sales Cloud

Cloud-based CRM & sales automation
(based on 6 reviews)
  • 403,518 fans

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Key Features

  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting
  • Engage customers everywhere
  • Approvals and workflow
  • Social accounts and contacts
  • Chatter
  • Analytics
  • Mobile to stay connected
  • Contact Manager
  • Real Time Visibility
  • Dashboards
  • Workflow


Screenshot #1 of Salesforce Sales Cloud ()
Screenshot #2 of Salesforce Sales Cloud (Force.com)
Screenshot #3 of Salesforce Sales Cloud (Salesforce.com)
Screenshot #4 of Salesforce Sales Cloud (Salesforce Chatter)


Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information.

It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

Read full description of Salesforce Sales Cloud ↓


Intended UsersLarge Enterprises, Mid Size Business, Small Business
Devices SupportedAndroid, iPhone-iPad, Linux, Mac, Mobile Web App, RIM-BlackBerry, Web-based, Windows
Supported CountriesAsia, Australia, Canada, China, Europe, Germany, India, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported LanguagesEnglish, French, German, Italian, Russian, Spanish, Swedish
Supported PlatformsGoogle Apps, Open API, Quickbooks Intuit, Salesforce
Support OptionsFAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
CertificationsSafe Harbor, TRUSTe
Categories· CRM · Online CRM · Business Performance Management · Contact Management · Sales Automation · Lead Management · Sales Management · Social CRM · Customer Support · Business Management · Sales Forecasting & Analytics


Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organization
- Mobile: Anywhere access to the
live data you need
- Get insights you need to make smarter decisions


Not very impressed

A verified reviewer19th of August 05:26

Having used a number of CRM systems, I have a hard time understanding the positive reviews of Salesforce.com, as it is by far the worst I have ever used. The primary key to a successful CRM system is that the system is used, and that all information is centralized, and accessible at all times. A CRM application that you cannot access because you are on a cross Atlantic flight is absurd. All other CRM systems I have used (SuperOffice, ACT, Goldmine) require next to no management time to have salespeople enter basic information (Meetings, Calls, To-Do, Emails, Letters...) whereas you need to constantly prompt the sales force to update Salesforce.com. Once updated Salesforce.com has some of the most customizable reports, API etc. - it is a management tool - not a sales tool

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Ease of use

Steven9th of July, 2013 16:40

Salesforce is one of the best CRM offerings out there - relatively easy to use, very powerful, robust. It goes far beyond just managing a sales process. You can basically run entire company from it. One thing I am missing is integration with Evernote.

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rich in features but also customizable

Eric T.9th of July, 2013 16:35

I just love Salesforce. Not only it is rich in features but also customizable and new things are coming out every now and then. This flexibility and limitless add-ons make very recommendable. Also the support is just great - easy to reach, friendly and simply helpful.

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Favorite CRM

Edward9th of July, 2013 16:22

I worked with more than 5 CRM tools and so far Salesforce is my favorite. It is very useful both in sales and support departments. One thing that has to be added - it works well if you use it well. But I guess it applies to CRM software in general.

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This is the best collaboration tool I have encountered

Candice9th of July, 2013 02:14

Our organization can now collaborate instantly in context and get more done with Chatter. It’s one single, secure environment that connects us to everything we need so we can stay connected to your customers. And we love the mobile features.

Read all reviews for Salesforce Sales Cloud

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  • · Unified address book for your entire team
  • · Hundreds of supplementary data sources enrich your contacts
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Salesforce: CRM in the Cloud

As one of the largest and most well known CRM solutions on the marketplace, Salesforce is highly regarded thanks to its suite of tools designed to help businesses sell more and grow faster. Salesforce has introduced hundreds of features that give professional users ways to connect with leads, accounts, contacts, and important business information all from within a unified web-based system.

Read the full GetApp analysis →

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