Logo for Userlike Live Chat

Userlike Live Chat

Chat with your Website Visitors
8 reviews


Userlike is a lightweight and affordable live chat software for websites that allows you to offer a professional online service. By implementing our live chat onto your site you'll be able to chat with your visitors on-site through an integrated chat box.
This easy and on-the-spot communication channel is perfect to offer support right at the moment that your visitors need it. Use Userlike to offer a pinpoint service and to take away any doubts that might prevent an online sale.


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, Linux, Mac, Open-source, RIM-BlackBerry, Web-based, Windows, Windows Phone
Supported Countries
Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Supported Platforms
Open API, Salesforce
Support Options
FAQs, Online Support, Phone Support, Video Tutorials


Starting from: €29.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our paid options.

Competitors Pricing


Starting from: $99.00/month
Free Trial: Available


Starting from: $45.00
Pricing model: One-time Licence, Subscription
Free Trial: Available (No Credit Card required)

Banckle Live Chat

Pricing model: Freemium
Free Trial: Available

  • · Look and Feel Customization
  • · Advanced Web Client
  • · Intelligent Integration
  • · Agent Picture
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SnapengageCustomer Management
  • · Super-quick implementation
  • · Easy-to-use for all website visitors
  • · Turns support reps into rockstars
  • · Great for multioperator teams (transfers) and multiple sites
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LiveChatCustomer Management
Acobot Live Chat Robot
  • · 2-minute installation.
  • · No changes to web page layout.
  • · No AI or programming skills required.
  • · Zero configuration. No coding required.
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Acobot Live Chat RobotCustomer Management


Unlike many other live chat solutions, the chat widget from Userlike is fully integrated into the pages of your site and the chat window moves with your visitor as he navigates. Furthermore, the extensive customization options allow you to make the widget look fully native to your website. A white label option is available for all our paid products, as well as the possibility to upload your own logo onto the chat window.
Our chat and team features are geared towards delivering a natural and seamless service process.

Key Features

  • Automatically invite visitors to chat
  • Mobile support: chat from your smartphone
  • Prepare canned messages to deliver quick answers
  • Detailed user info
  • Offline contact form
  • Privacy options: adheres to the strictest privacy laws
  • Extensive customization options
  • Integrations with popular CRM solutions
  • Upload your own logo in the chat window
  • Open API
  • White label
  • Effective team features: group your operators in departments
  • Multi-language: Chat widgets supported in 16 languages
  • Documentation chat transcripts and offline messages
  • Upload operator pictures for a more personal service
  • Chat statistics
  • Chat through popular IM clients
  • Use co-browsing features to guide your visitors
  • Browser IM client: chat through our dashboard
  • Browser sharing integration


- Offer on-site customer support at the right time

- Sell over the chat and raise conversion

- Lightweight and easy to use

- Customize to your website; white label and upload of own logo

- Fully integrated into your web pages

- Adjustable to your business processes
Banckle Live Chat
  • · On-Demand Live Chat in cloud - No installation needed
  • · Integrated Visitor Tracking, Engaging and Retaining
  • · Fully customizable and advanced administrative control
  • · Supports multiple sites, departments and operators
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Banckle Live ChatCustomer Management
  • · Document Sharing
  • · Chat or talk using text, video & voice
  • · Text editor
  • · Interactive Whiteboard
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VerishowCustomer Management
  • · Ticketing
  • · Live chat
  • · Analytics
  • · Microsoft Dynamics Integration
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WhosOnCustomer Management

User Reviews



A verified reviewer27th of October, 2014 08:46

We are using Userlike Chat for our Online Store in combination with Zendesk. It works great and seamlessly across all platforms and throughout our team. Also it looks so much better than the others, which i think is important to go with our identity. 2 Thumbs up..


Very nice and easy to use software

A verified reviewer12th of August, 2014 08:31

Using this Livechat for our homepage and the direct contact to our customers. The service of userlike is perfect and high skilled. The software itself ist also very nice and easy to use that is really important for our employees.


Great tool to be closer to your customers!

Philipp Sahr, CEO12th of August, 2014 07:44

We are using the Userlike Chattool for over a year now and are very happy with it. It is interesting that customers like the possibilty to ask questions while they are shopping on our site. That improved the conversion rate quite a bit!


Perfect for support

Björn Lampe, Leiter Projekte & Organisationen bei betterplace.org12th of August, 2014 06:47

We are using this app for supporting our more than 10.000 customers and it works great. The customers are very happy to get quick and direct support and Userlike is easily integrated into other applications.


Great Service

Arne Schubert, CEO & Founder bei allbranded.de12th of August, 2014 06:44

Highly recommended, we use userlike for our promotional merchandise site www.allbranded.de It works great.

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