Logo for Userlike Live Chat

Userlike Live Chat

Chat with your Website Visitors
(based on 8 reviews)
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Screenshots

Screenshot #1 of Userlike Live Chat (Chat Statistics - Admin Area)
Screenshot #2 of Userlike Live Chat (Overview Chat Team - Admin Area)
Screenshot #3 of Userlike Live Chat (Dashboard - Admin Area)
Screenshot #4 of Userlike Live Chat (Userlike website)
Screenshot #5 of Userlike Live Chat (Example Userlike Offline Form)
Screenshot #6 of Userlike Live Chat (Example live chat integration)

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Small Business
Devices Supported
Android, iPhone-iPad, Linux, Mac, Open-source, RIM-BlackBerry, Web-based, Windows, Windows Phone
Supported Countries
Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Supported Platforms
Open API, Salesforce
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

Pricing

Starting from: €29.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our paid options.

Snapengage
  • · Look and Feel Customization
  • · Advanced Web Client
  • · Intelligent Integration
  • · Agent Picture
Learn MoreCompare with Userlike Live Chat
SnapengageCustomer Management
LiveChat
  • · Super-quick implementation
  • · Easy-to-use for all website visitors
  • · Turns support reps into rockstars
  • · Great for multioperator teams (transfers) and multiple sites
Learn MoreCompare with Userlike Live Chat
LiveChatCustomer Management
Banckle Live Chat
  • · On-Demand Live Chat in cloud - No installation needed
  • · Integrated Visitor Tracking, Engaging and Retaining
  • · Fully customizable and advanced administrative control
  • · Supports multiple sites, departments and operators
Learn MoreCompare with Userlike Live Chat
Banckle Live ChatCustomer Management

Overview

Userlike is a lightweight and affordable live chat software for websites that allows you to offer a professional online service. By implementing our live chat onto your site you'll be able to chat with your visitors on-site through an integrated chat box.
This easy and on-the-spot communication channel is perfect to offer support right at the moment that your visitors need it. Use Userlike to offer a pinpoint service and to take away any doubts that might prevent an online sale.

Read full description of Userlike Live Chat ↓

Key Features

  • Automatically invite visitors to chat
  • Mobile support: chat from your smartphone
  • Prepare canned messages to deliver quick answers
  • Detailed user info
  • Offline contact form
  • Privacy options: adheres to the strictest privacy laws
  • Extensive customization options
  • Integrations with popular CRM solutions
  • Upload your own logo in the chat window
  • Open API
  • White label
  • Effective team features: group your operators in departments
  • Multi-language: Chat widgets supported in 16 languages
  • Documentation chat transcripts and offline messages
  • Upload operator pictures for a more personal service
  • Chat statistics
  • Chat through popular IM clients
  • Use co-browsing features to guide your visitors
  • Browser IM client: chat through our dashboard
  • Browser sharing integration

Benefits

- Offer on-site customer support at the right time

- Sell over the chat and raise conversion

- Lightweight and easy to use

- Customize to your website; white label and upload of own logo

- Fully integrated into your web pages

- Adjustable to your business processes

Verishow
  • · Document Sharing
  • · Chat or talk using text, video & voice
  • · Text editor
  • · Interactive Whiteboard
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VerishowCustomer Management
Acobot Live Chat Robot
  • · 2-minute installation.
  • · No changes to web page layout.
  • · No AI or programming skills required.
  • · Zero configuration. No coding required.
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Acobot Live Chat RobotCustomer Management
WhosOn
  • · Ticketing
  • · Live chat
  • · Analytics
  • · Microsoft Dynamics Integration
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WhosOnCustomer Management



Verified
Reviewer

Powerfull

A verified reviewer27th of October 08:46

We are using Userlike Chat for our Online Store in combination with Zendesk. It works great and seamlessly across all platforms and throughout our team. Also it looks so much better than the others, which i think is important to go with our identity. 2 Thumbs up..

Read all reviews for Userlike Live Chat



Verified
Reviewer

Very nice and easy to use software

A verified reviewer12th of August 08:31

Using this Livechat for our homepage and the direct contact to our customers. The service of userlike is perfect and high skilled. The software itself ist also very nice and easy to use that is really important for our employees.

Read all reviews for Userlike Live Chat



Verified
Reviewer

Great tool to be closer to your customers!

Philipp Sahr, CEO12th of August 07:44

We are using the Userlike Chattool for over a year now and are very happy with it. It is interesting that customers like the possibilty to ask questions while they are shopping on our site. That improved the conversion rate quite a bit!

Read all reviews for Userlike Live Chat



Verified
Reviewer

Perfect for support

Björn Lampe, Leiter Projekte & Organisationen bei betterplace.org12th of August 06:47

We are using this app for supporting our more than 10.000 customers and it works great. The customers are very happy to get quick and direct support and Userlike is easily integrated into other applications.

Read all reviews for Userlike Live Chat



Verified
Reviewer

Great Service

Arne Schubert, CEO & Founder bei allbranded.de12th of August 06:44

Highly recommended, we use userlike for our promotional merchandise site www.allbranded.de It works great.

Read all reviews for Userlike Live Chat

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