App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Vision Helpdesk Logo
Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

visit website

(14)

Vision Helpdesk Reviews

Overall rating

4.7

/5

34

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.88/10

Reviews by rating

Pros and cons

Awesome experience with Vision Helpdesk and support from the team is also very quick and good.
What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.
The SLA management is fantastic and lets you build nested levels of support to ensure we know only meet our SLA’s. Vision Helpdesk is the best product on the market helpdesk system.
I don't like that the forums page is difficult to use.
We use this system to help young people, children most, with their problem about bullying in the Netherlands.
The company we have is an foundation about bullying and we provide support by email, Facebook, Twitter, and Livechat. So the system of Vision Helpdesk is very compatible with all these platforms.
Filter reviews by

Overall rating


Company size


Industry


Time used


34 reviews

Recommended