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Featured Social CRM Apps
  • Desk.com 
     18

    Software by Salesforce

    Online customer service software

  • Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running, and you can see all of your cases in one place and engage with customers across all channels in one easy-to-use desktop.

    Learn more about Desk.com →

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  • eXo Platform 
     6

    Software by eXo Platform

    The Enterprise Social Platform

  • eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. eXo helps companies connect their employees, customers and developers through social, collaborative and content-driven intranets, websites and dashboards. eXo offers a set of user experience services, available as downloadable software or in the cloud, for building and deploying transactional websites, managing web and social content and creating gadgets and dashboards for deployment on-premise, to mobile devices, or in cloud computing environments. We are committed to open standards, and to developing and utilizing best-of-breed open source technology.

    Learn more about eXo Platform →

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  • Salesforce Sales Cloud 
     6

    Software by Salesforce.com

    Cloud-based CRM & sales automation

  • Small Business solutions from the worldwide leader in CRM. No software to install. It's simple and quick! Built on the Salesforce1 Platform, Sales Cloud connects the next generation of apps, devices, and customers. It’s an instant connection to your leads, contacts, accounts, and critical business information. It’s everything you need to close deals quicker. Wherever you are. Whenever you want. On any device. Salesforce, combined with your custom apps and AppExchange mobile apps, turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards no matter where you are. And collaborate across teams, from anywhere

    Learn more about Salesforce Sales Cloud →

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  • Falcon Social 
     1

    Software by Falcon Social

    Social Media Management for Teams and Enterprise.

  • Listen & engage. Publish & measure. All from a unified platform.

    Learn more about Falcon Social →

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  • RelateIQ 
     63

    Software by RelateIQ

    Relationship Intelligence

  • RelateIQ automates, simplifies, and deepens the way you engage with professional relationships. Whether you are managing a sales pipeline or tracking deals to closure, RelateIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

    Learn more about RelateIQ →

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  • Freshdesk 
     16

    Software by Freshdesk Inc.

    Customer support, helpdesk software

  • Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!

    Learn more about Freshdesk →

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  • Zendesk 
     46

    Software by Zendesk

    Cloud customer service software

  • Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

    Learn more about Zendesk →

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  • Insightly 
     26

    Software by Insightly

    Online CRM app for Small Businesses

  • Insightly provides customer relationship and project management software to small businesses worldwide. More than 650,000 users in 200 countries leverage Insightly’s cloud-based application to manage customer transactions, interactions, leads, proposals, opportunities and projects from any device at any time. Insightly’s web application allows businesses to start using CRM with just an email address and a web browser. In addition, Insightly for Google Apps is the number one CRM application in the Google Apps marketplace.

    Learn more about Insightly →

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  • Driftrock Custom Audience Sync 
     0

    Software by Driftrock

    Automate Facebook Custom Audiences

  • Driftrock's Custom Audience Sync is an automation platform for Facebook Custom Audiences, that integrates with off the shelf or custom CRM and/or email systems to create, automate and scale your Facebook Custom Audience advertising at the click of a button. We currently integrate with Infusionsoft, Hubspot, Constant Contact, Mailchimp, Campaign Monitor, Shopify and Intercom. It is free to get started with Custom Audience Sync.

    Learn more about Driftrock Custom Audience Sync →

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Social CRM App Directory
  • Agorapulse 
     32

    Software by AgoraPulse

    The Swiss Army knife of the Facebook community manager

     
  • AgoraPulse is a Facebook Marketing and CRM suite that helps Facebook Page owners and marketers to manage their page, gain more fans, Facebook traffic and qualified opt-in leads. It also helps the community manager to moderate the wall and measure results with cutting edge tracking and reporting features. It is the Swiss army knife of Facebook community managers and marketers. Top five features: 1- Turnkey Facebook marketing apps (Quiz, Instant wins, Contests, Sweepstakes and Coupons) 2- Automatic Wall moderation, real time email notification, post scheduling 3- Fan ranking and qualification (download your fanbase in .csv) 4- Compare your page with Competitors and measure your posts’ performance 5- Track reach, clicks, leads and measure Earned Media

    Learn more about Agorapulse →

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  • Casengo 
     10

    Software by Casengo

    Customer Support Software for Live Chat, Email and Twitter

     
  • Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

    Learn more about Casengo →

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  • Nimble 
     10

    Software by Nimble

    Building business relationships has never been easier.

     
  • Nimble - Smarter engagement faster. Nimble is the simply insightful relationship manager created to help professionals build better relationships in a noisy, multi-channel world. Nimble provides a smart and easy way to track, engage and nurture contacts—providing context to conversations. Nimble brings together contacts, calendar, communications and collaborations in one simple platform -- pulling in the most popular social channels (LinkedIn, Facebook and Twitter) and automatically linking this functionality to business contacts. Instead of jumping from application to application, small businesses now have one solution that can help them find individuals relevant to their business – no matter where they are on the Web -- listen and engage with those individuals in any number of ways, and build relationships that can lead to opportunities.

    Learn more about Nimble →

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  • Get Satisfaction 
     4

    Software by Get Satisfaction

    Drive Customer Engagement

     
  • Get Satisfaction is cloud collaboration software that helps you to: - Build online communities - Increase revenue from existing customers - Improve customer satisfaction and customer engagement - Capture ideas on how to build better products faster - Reduce support costs Love your customers! Build online communities that allow productive conversations between companies and their customers. More than 70,000 companies use Get Satisfaction to provide a more social support experience, build better products, increase SEO and improve customer loyalty. Get Satisfaction focuses on outcomes in order to create value for both company and customer alike. As opposed to the confusing and ineffective taxonomy of traditional forums, we focus conversations around four simple, outcome-oriented topic types. This helps keep conversations focused and productive.

    Learn more about Get Satisfaction →

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  • Converge Enterprise 
     3

    Software by Converge Enterprise

    Powerful yet Simple Sales and Marketing Automation Solution for SMB

     
  • Converge Enterprise is a leading Cloud CRM company offering an innovative collaboration network portal connecting Customers, Partners and Employees through social and mobile cloud technology. Founded by a team of highly experienced entrepreneurs in the year 2012, Converge Enterprise is headquartered in Silicon Valley, California. The powerful cloud-enabled CRM application is designed to enable the SMBs drive better revenue by running all customer-centric activities from a single integrated application.

    Learn more about Converge Enterprise →

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  • Cirrus Insight 
     6

    Software by Cirruspath, LLC

    #1 App for Connecting Salesforce and Gmail

     
  • Instantly view Salesforce leads, contacts, activities, cases, opportunities and more right in Gmail. Log emails with a click. Easily create new leads, tasks, and events. Sync Salesforce with Google Contacts and Google Calendar. 30-second install for Chrome or Firefox. 30-day free trial. *Contact and Calendar Sync are coming soon!

    Learn more about Cirrus Insight →

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  • Really Simple Systems Cloud CRM 
     2

    Software by Really Simple Systems

     

     
  • Really Simple Systems Cloud CRM is an easy to use but powerful Sales, Marketing and Support CRM system. Get started for for Free with our two user Free Edition! Voted best small business CRM system, best small business database marketing system. More than 5,000 users use Really Simple Systems every day to run their sales processes, their marketing campaigns and support desks.

    Learn more about Really Simple Systems Cloud CRM →

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  • Highrise CRM 
     2

    Software by 37Signals

     

     
  • Track your Leads, Contacts, & Deals with Highrise CRM. The smarter way to keep track of your customer relationships. Track leads & deals: Monitor pending sales leads, proposals, wins & losses. Manage email better: Easily forward or bcc: your emails right into Highrise. Easy import & export: Outlook, Excel, CSV, vCard, ACT! and Basecamp contacts. Follow-up on time: Highrise sends instant reminders via email or SMS/text. Review conversations : A history of calls, meetings, and customer relationships. Easy contact management: One web-based address book for your entire company.

    Learn more about Highrise CRM →

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  • Aplicor 
     2

    Software by Aplicor

    CRM and Financial Software

     
  • Aplicor Cloud Suite 7 is a web-based CRM application that enables Sales Force Automation, Marketing Automation, Project Office and Customer Support in a single solution. Aplicor Cloud Suite 7 is a true cloud business solution that eliminates manual workarounds so your workflows run more smoothly.

    Learn more about Aplicor →

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  • SproutSocial 
     2

    Software by SproutSocial

    Social Media Management Software for Business

  • Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audience - turning social connections into loyal customers.

    Learn more about SproutSocial →

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  • Engagor 
     1

    Software by Engagor

    Customer Engagement & Insights for Social Brands

     
  • Engagor is a customer engagement and insights platform for social brands and enterprises. Our product is used by leading companies, such as McDonalds, Ikea, Volvo, Weight Watchers, and the European Parliament.

    Learn more about Engagor →

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  • Sage CRM 
     1

    Software by Sage Software

     

     
  • Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps your enterprise make the most of its selling opportunities. Sage CRM helps you to plan, execute, and measure the success of marketing campaigns. It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources.

    Learn more about Sage CRM →

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  • Shoutlet 
     1

    Software by Shoutlet, Inc.

    Social media marketing platform

     
  • Shoutlet is a fully managed social media CRM and social media marketing platform that enables you to create and execute social media campaigns. The Shoutlet application lets you manage and measure multiple social media campaigns at once with real-time analytics and custom reporting. The Shoutlet software enables you to embed HTML functions, create customized graphics for your campaigns, schedule social media campaigns, view in-depth reports and view user conversation so you can view the success rates of your campaigns. Telephone and email support is available.

    Learn more about Shoutlet →

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  • iuvoDesk 
     1

    Software by iuvoDesk, Inc.

    Help Desk and Social Customer Service

     
  • iuvoDesk is a Help Desk and Social Customer Service that goes beyond the traditional customer service. iuvoDesk helps you handle your customer inquiries and comments in one location. Our customer support platform is web based and ideal for the social media age (Social CRM). Customers receive support for various channels: Phone, Chat, Email, Knowledge Base, Twitter, and Facebook in one elegant agent interface. First user free

    Learn more about iuvoDesk →

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  • SugarCRM 
     1

    Software by SugarCRM

     

     
  • SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners no matter where they are located.

    Learn more about SugarCRM →

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  • Tallyzip 
     1

    Software by Tallyzip

     

     
  • Tallyzip offers freelancers and small businesses a web based CRM application which serves as well as a all-in-one solution for online invoicing, and accounting. Tallyzip makes it easy to organize your sales activities by tracking leads, managing deals, sending estimates, and more. Beyond closing the deal, you'll be able to send your customers invoices for your work, letting them pay online quickly and easily. Instead of having to then import your data into an accounting program, with Tallyzip, the accounting system is built right in. Tallyzip is also a great office collaboration tool with a real-time activity feed, personal inbox, group task management system, and an inline commenting feature that makes work feel less like work! Stop paying for and managing multiple tools, and get everything in one.

    Learn more about Tallyzip →

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Social CRM Reviews


Fabio Pereira reviewed

eXo Platform

"Amazing Social Platform"

  yesterday


Kasper Spiro reviewed

Casengo

"Casengo helps us to manage the flow of prospects inquiries"

  11th of July


Florenc Rama reviewed

Agorapulse

"nice apps"

  26th of May


Alex Agostini reviewed

Insightly

"Poor Understanding of how People Use CRM but some cool features."

  21st of May


Kimia Raafat reviewed

RelateIQ

"RelateIQ!"

  23rd of April


Pierre Clouthier reviewed

Zendesk

"Zendesk makes support fun"

  16th of April


Andrew Harry reviewed

SproutSocial

"Sprout Social - Great Value?"

  8th of April


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