Customer Support Software
Featured Customer Support Software
Desk.com – Help Desk + Social CRM + Customer Support
Software by Desk.comDesk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handl... More
Tour | Pricing | References
Zoho Support – Online Help Desk Software
Software by Zoho CorporationZoho Support is a web-based help desk app that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can add/co... More
Zendesk – Help Desk Software & Customer Support Ticket System
Software by ZendeskZendesk is the leading cloud-based help desk app and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing awesome customer support s... More
Free Trial | Pricing | Tour | References
Freshdesk – Helpdesk + Social Customer Support
Software by Freshdesk Inc.Freshdesk brings together into one help desk tool all your conversations with customers, be it over Email, phone, the web and chat or even conversations over social channels like Facebook and Twitter. It provides a lot o... More
TeamSupport – Help Desk and Customer Support
Software by TeamSupport.comTeamSupport is an enterprise class customer support management and help desk app designed for B2B technology companies and for institutions offering internal support. We help companies excel at managing their Customer Su... More
Get Satisfaction – Love Your Customers
Software by Get SatisfactionGet Satisfaction is a cloud collaboration software that enables you to - Increase revenue from existing customers - Improve customer satisfaction - Capture ideas on how to build better products faster Love your ... More
Free Trial | Tour | References | Pricing
SurveyTool – Feedback Management Software For Business
Software by SurveyToolSurveyTool feedback software is a web-based platform for collecting valuable feedback from employees, customers, users, anyone really. SurveyTool offers free professional templates which help you ask the right questions ... More
WORKetc CRM + Projects – CRM + Projects + Billing - Automate your business
Software by WORKetcWORKetc is a web based CRM app for small businesses that includes project management, billing and support which helps to take your small business to the next level. Managing your business with multiple software and w... More
Demo | Features | Free Trial | Blog
Tracker – Customer Service and Support Management Software
Software by PhaseWare Inc.Customer Service Software is tightly integrated with Outlook - Create tickets and email responses using Outlook interface! Increase First Contact Resolution (FCR)! Never let another incident fall through the cracks. Pha... More
Demo | Free Trial | Contact | Documentation
Help Scout – Simple Email Help Desk
Software by Help ScoutHelp Scout is the world's first invisible help desk, meaning your customers never know it's there. We give you all the scale of an enterprise help desk, but with the personal touch of email. Since there are no customer-f... More
Qhub – Q&A Community and Feedback
Software by OnClick Solutions ltdQhub is a web-based solution to allow anybody to build a Q&A website in just a few minutes. Simply choose a Qhub name to build a new Q&A site. Qhub´s help desk app will provide all the back end functionality to allow ... More
ManageEngine ServiceDesk Plus – Help Desk software and Asset Management Tool
Software by Zoho CorporationManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effect... More
Demo | Tour | References | Pricing
The IdeaWall – Let your Customer's Voice be heard!
Software by The IdeaWallThe IdeaWall is a Customer Feedback Management product designed to capture, manage, and prioritize your customers' inputs. The IdeaWall's innovative Feature Voting methods makes collecting accurate feedback easier. It ea... More
HelpOnClick – Live Chat Software
Software by OnClick Solutions ltdIncrease sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. This zhelp desk app helps you to see exactly who is on your website right now and what they do using a real time traffic mon... More
Desk.com for Google Apps
Software by Desk.comDesk.com for Google Apps is Google's featured help desk app providing an all-in-one tool for traditional and social service and support. All your customer interactions from different channels such as email, chat, ph... More
ManageEngine SupportCenter Plus – Web based customer support
Software by Zoho CorporationSupportCenter Plus is a web-based CRM application and help desk tool that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a ... More
Features | Demo | Pricing | Free Trial
Zoho Assist
Software by Zoho CorporationZoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe, as long as they are hooked to the internet, even through firewalls and proxies. Once your customer a... More
Documentation | Free Trial | Demo | Features
Desk.com for Salesforce
Software by Desk.comDesk.com for Salesforce is an AppExchange® help desk app that provides two-way integration between Desk.com and Salesforce*, enabling sales and support teams to share a complete view of the customer. ... More
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Customer Support Software Directory
Nicereply.com – Better Customer Support
Software by WebSupportNicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback and help desk tool, which helps to satisfy customers. Nicereply provides detailed statistics on r... More
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Igloo Software – Your Digital Workplace
Software by Igloo SoftwareIgloo develops web-based social collaboration solutions for your employees, your partners and your customers - securely stored and delivered in the cloud. With Igloo, it's easier to share knowledge, locate expertise and ... More
LogicBox for CRM
Software by LogicBox Software, Inc.Your custom, CRM in the Cloud! CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbita... More
Service Cloud 2
Software by SalesforceThe Service Cloud 2 is the platform for modern customer service, featuring everything from “knowledge as a service” to Twitter integration. The payoffs to you include more informed agents and customers, plus real-tim... More
Really Simple Systems Cloud CRM
Software by Really Simple SystemsReally Simple Systems Cloud CRM is an easy to use but powerful Sales, Marketing and Support CRM system. Get started for for Free with our two user Free Edition! Voted best small business CRM system, best small busines... More
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Featured Software
| Zoho Assist Zoho Assist provides a simple and straight forward user interface to connect to remote computers any... |
| Zoho Support Zoho Support is a web-based help desk app that provides a systematic, streamlined a... |
Online Customer Support Software Comparison
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