Desk.com for Google Apps

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What is Desk.com for Google Apps?

Desk.com for Google Apps is Google's featured help desk app providing an all-in-one tool for traditional and social service and support. All your customer interactions from different channels such as email, chat, phone, web, Facebook, Twitter, and mobile reach you through one organized desktop. Your Gmail accounts can feed directly into that desktop, to avoid overflowing support inboxes.Get started right from your Google Apps account and have Desk.com available on your Google Control Panel and Universal Navigation Bar. And the best is: No additional login is required.

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Pricing

First Agent is always free $1/hour for flex (part-time) agents $49/month for additional full-time agents


Integrations

Integrated with: Google Apps

More Information on Integration: Google Apps

Categories: Startup solutions Software, Help Desk and Ticket Management Software, Social CRM Software, Customer Support Software

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Average rating for
Desk.com for Google Apps:
4.0 /5
Reviews (1)

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Reviews for Desk.com for Google Apps

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Finally we have one place for all the customer requests

Review by Enzo Schiavone on 2012-04-03

All the interaction that we have with clients can now be managed from one desktop. No switching screens any more... The software can be opened directly from the Google panel, without any additional login. The Dashboard is easy to use and I have the feeling that the work of my team is much easier now.