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DocuWare
4.6
(88)

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Document management and workflow automation

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(11)

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DocuWare Pricing, Features, Reviews and Alternatives

DocuWare product overview

What is DocuWare?

DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. Emails, invoices, contracts and other business documents can be brought together and unified into a cohesive information resource, eliminating the overheads associated with paper filing. Reduce financial and logistical costs in physical storage plus the staffing required administering documentation archival and retrieval, while improving compliance. DocuWare promises such advantages while centralising critical documents to protect them from loss, corruption or insecure unauthorised access.

Key benefits of using DocuWare

  • DocuWare document management digitises important business papers alongside the secure automatic archive of existing digital assets, deployable online or on-premise.


  • DocuWare Cloud is available in scalable packages offering storage from 20-1,000+ GB, unlimited users with full feature sets and Intelligent Indexing included.


  • A Document Management Roadmap provides training and support options for understanding how best to deploy DocuWare within established business workflows.


  • The platform can be seamlessly integrated alongside pre-existing email, CRM and ERP applications.


  • Hosted in the EU, DocuWare Cloud complies with strict data protection: ISO27001 certification, GDPR, CCPA and SOC 2 compliant, documents stored within DocuWare are fully encrypted.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    DocuWare pricing information

    Value for money

    4.4

    /5

    88

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    DocuWare features

    Functionality

    4.6

    /5

    88

    Total features

    59

    12 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Search/Filter
    Third-Party Integrations
    Document Management
    File Sharing
    Document Storage

    Functionality contenders

    DocuWare users reviews

    Overall Rating

    4.6

    /5

    88

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.61/10
    Rating distribution

    5

    4

    3

    2

    1

    59

    25

    3

    0

    1

    Pros
    Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.
    This is very customizable for each business based o their requirements. Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration.
    Ease of learning and use made it easy for even veteran employees to become invested in the product. We couldn't be more pleased.
    Cons
    Lack of documentation and information on the web to troubleshoot problems on your own. The company does not seem invested in its clients' education of how to use the product.
    The one thing I think is missing (and this has been recorded) is that the "fat" client has been removed from the software. As an administrator, I made frequent use of the fat client.
    In order to get results when performing a search you have to search the name of the document exactly as it was recorded. This can be difficult when looking for something that you stored months ago.

    Overall rating contenders

    DocuWare FAQs

    Q. What type of pricing plans does DocuWare offer?

    DocuWare has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of DocuWare?

    DocuWare has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does DocuWare support?

    DocuWare supports the following languages:
    Arabic, Bulgarian, Chinese (Simplified), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish


    Q. Does DocuWare support mobile devices?

    DocuWare supports the following devices:
    Android, iPad, iPhone


    Q. Does DocuWare offer an API?

    Yes, DocuWare has an API available for use.


    Q. What other apps does DocuWare integrate with?

    DocuWare integrates with the following applications:
    Microsoft SharePoint, NetSuite OpenAir, Sage 200 Evolution, Microsoft Outlook, Sage 50cloud Payroll, ABBYY FineReader PDF, Microsoft Azure, SYSPRO, QuickBooks Online Advanced, Oracle JDeveloper, ABBYY FlexiCapture, NetSuite, Oracle Database, Sage 50cloud Accounting, Sage 200, Sage X3, Chorus, Microsoft 365, SAP HANA Cloud, SAP BusinessObjects Business Intelligence, Xero, Microsoft Excel


    Q. What level of support does DocuWare offer?

    DocuWare offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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