Field Service Management highlights for August
Featured Field Service Management Apps
  • FieldAware 
     0

    Software by FieldAware

    Field Service Management Software

  • FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams and drastically improve revenue streams. Our field service management solution includes scheduling, dispatch, task management, invoicing, asset management, time tracking and more. We provide all the tools you need to manage your field team, impress your customers and grow your business.

    Learn more about FieldAware →

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  • Wintac 
     119

    Software by Intac International

    The All-In-One Software for Service Contractors

  • Wintac is the best-selling all-in-one business management software from Intac International Inc. Over 8,000 companies and 60,000 end users automate their field service businesses with Wintac. Wintac combines all of the following capabilities into one software program: scheduling and dispatching, customer relationship management, work history tracking, equipment installation and service tracking, inventory management, estimating and proposal writing, job costing, task building and flat rate pricing, purchasing, bill paying, and accounts payable, financial reporting and graphing, employee and payroll management, vehicle service and maintenance, marketing and lead management.

    Learn more about Wintac →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

    Learn more about Kickserv →

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  • Mhelpdesk Field Service Software 
     11

    Software by Mhelpdesk

    Scheduling, Invoicing, Mobile Updates and More!

  • Mhelpdesk gives you instant access to your customer information from any computer or mobile device. Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Mhelpdesk is perfect for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Mhelpdesk will improve your business. Mhelpdesk is built to be super fast and easy to learn. We have free daily training and a welcome team to get you trained and using the software. Our top rated field service software is incredibly powerful and supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments. Make sure your team is fully allocated with Mhelpdesk's scheduling calendar, and efficiently routed with the map view.

    Learn more about Mhelpdesk Field Service Software →

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  • Jobber 
     33

    Software by Jobber

    Scheduling for Field Services

  • Jobber's powerful Scheduling interface allows you to quickly and easily plan your days. But Jobber's awesomeness doesn't stop with scheduling! Jobber gives you instant access to your customer information from any computer or mobile device. Jobber also handles Quotes, Billing & Invoicing, Job Tracking, Electronic Payments, and QuickBooks and Xero integration. Jobber is perfect for Landscaping & Lawn Care, Maid Service, Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

    Learn more about Jobber →

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  • FieldEZ - Field Service Management Software 
     0

    Software by FieldEZ Technologies

    Scheduling, Dispatch, Invoicing and more

  • FieldEZ is an award-winning field service software that helps you manage your field operations in real-time - at prices as low as $15 per month. Over 23,000 people use FieldEZ for job scheduling, dispatch & tracking field crews, and for capturing customer billing and feedback. It works on ANY tablet or phone plus has great configuration and integration support. First 30 days FREE | Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Bank grade security | Works in offline mode as well as online

    Learn more about FieldEZ - Field Service Management Software →

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  • Younility 
     0

    Software by TouchIN2 Technologies

    One Device, Unlimited Productivity

  • Younility is today's premier field service software for companies that need to connect their office to field staff in real time. For just $1 a day per employee you get; Job Scheduling, Work Order Management, Document Management, Time Sheets, Dispatch Scheduling, Time Tracking, Digital Signature and GPS Tracking. Younility is a simple solution to access and update all job specific data on one device. Send and receive notes, files, pictures, turn by turn navigation, review future and past work details and so much more.…Every job, all communication intelligently organized back to the office automatically.

    Learn more about Younility →

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  • Salesforce 1 Service Cloud 
     0

    Software by Salesforce

    Customer Service Software & Support Software Service Cloud

  • Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

    Learn more about Salesforce 1 Service Cloud →

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  • Astea Alliance 
     0

    Software by Astea International

    Field Service Management & Mobile Workforce Solutions

  • Astea’s service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities - via cloud or on-premise. By automating workflow, field engineers should be able to efficiently complete and document assignments, manage vehicle assets, capture expenses and generate revenue through add-on sales during a customer contact. Applications alert dispatchers to contractual minimum response times and expedite coordination of field force skills matching, scheduling, dispatch and repair parts logistics. The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

    Learn more about Astea Alliance →

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Field Service Management App Directory
  • Clock.in 
     1

    Software by Clock.in, LLC

    Mobile time management and productivity

     
  • Clock.In is a powerful time management and productivity application that is so intuitive, it can be used by everyone in your company and so agile, it can be customized to the way you work in the real world. Whether an employee is on a mobile phone, tablet or desktop, they will find a feature rich solution that finally delivers on the promise of mobile productivity. When your business reaches that higher level of productivity, we call that Clockin'.

    Learn more about Clock.in →

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  • Loc8.com 
     6

    Software by Loc8.com

    Full spectrum field service for asset maintenance and job management

     
  • Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets. Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status. Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications. Throughout Loc8 you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items

    Learn more about Loc8.com →

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  • FieldLocate 
     0

    Software by FieldLocate

    Field Service Management Software

     
  • FieldLocate is an essential app for any field service business that relies on scheduling and dispatching resources to residential customers. FieldLocate provides easy drag and drop scheduling, work order management, location-based tracking, mobile payments and everything else you need for efficient and profitable field operations.

    Learn more about FieldLocate →

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  • ServiceMax Suite: Field Service On Demand 
     0

    Software by Servicemax

    Field service management suite for scheduling, order and parts management and collaboration

     
  • ServiceMax Suite is the only complete on-demand solution for post-sales service, field service, and strategic service chain management. Built and delivered on the force.com platform, with the world-class reliability and flexibility Salesforce customers have come to expect, the product gives you complete field service functionality. That means you?re up and running quickly with a simple pay-as-you-go software-as-a-service (SaaS) model.

    Learn more about ServiceMax Suite: Field Service On Demand →

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  • Fleetmatics 
     0

    Software by Fleetmatics

    Fleet tracking intelligence

     
  • Power a smarter fleet and run a stronger business with our vehicle tracking solutions.

    Learn more about Fleetmatics →

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  • GeoOp 
     6

    Software by GeoOp

    Cloud based job management software for trades & services

     
  • GeoOp - The cloud based job management software for trades and services. Produce online job sheets, schedule staff and invoice on the go. This is what GeoOp is and we are ready to unleash the potential in trade and service businesses globally. Our complete workflow is wrapped into our low cost, simple to use GeoOp App and website console for MAC & PCs. Started in 2009, GeoOp listed on the New Zealand Exchange in October 2013 and is fast growing with staff and offices in Australia, United States and the UK. Pricing starts from just $19.95/month. See http://www.geoop.com for more details and a free trial.

    Learn more about GeoOp →

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  • Comcate Work Order Manager 
     0

    Software by Comcate

    Public Works Solution and Work Order Manager

     
  • Comcate is proud to introduce Work Order Manager — mobile and affordable software that helps manage work orders more easily and efficiently, saving your organization time and staff costs. Comcate’s Work Order Manager (WOM) software is an easy-to-use tool to increase the effectiveness of public works staff in the field.

    Learn more about Comcate Work Order Manager →

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  • webDPW 
     0

    Software by BMSI

    Asset Management and Work Order Software

     
  • WebDPW™ offers a complete service package for organizations looking to easily automate their operations. Manage your work orders, technicians, inventory and invoices with our easy to use, web-based program. Easily generate Work Orders And Invoices, manage your Assets, Equipment, Projects and Inventory. WebDPW™ also links to the powerful BMSI Fund Accounting and other accounting software packages.

    Learn more about webDPW →

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  • Fleetmatics WORK - Field Service Managment Software 
     0

    Software by Fleetmatics WORK

    Field Service Software with full Mobile Capabilities

     
  • Fleetmatics WORK is a field service solution for your service business hosted in the cloud. It allows you to schedule work to your staff and dispatch the work to their mobile device of choice. Any device can be used to access Fleetmatics WORK including iPhone, iPad, Android, Windows Phone and more! Our customers are from a wide range of industries including; plumbing, electrical, pest control, locksmith and pool maintenance companies - any company with a team in the field! Our happy customers have been able to throw away their paper job sheets and have moved to a completely electronic system. Our job management and scheduling solution also includes features such as Inventory Management, Invoicing and Quoting. Once jobs have been invoiced, you can download these invoices into your accounting system of choice including Xero, Quickbooks, Saasu, Kashflow and MYOB. Sign up for a trial to see how Fleetmatics WORK will improve your field service business!

    Learn more about Fleetmatics WORK - Field Service Managment Software →

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  • ServiceM8 
     1

    Software by ServiceM8

    We're for small business

     
  • ServiceM8 is a powerful iPhone and iPad app used by businesses around the globe to control work from a client’s first call through to invoicing. ServiceM8 manages and coordinates the interactions of a business between its staff and its clients, simply and cleverly. ServiceM8 is designed to be used by everyone in your business, from each individual field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it's available anywhere, anytime. Customer Testimonials:

    Learn more about ServiceM8 →

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  • RazorSync 
     3

    Software by RazorSync

    Manage, Schedule, Dispatch, Invoice. Streamline Your Service Business.

     
  • With Razorsync's web and mobile application, you can automate your daily tasks, schedule jobs on the fly, get directions to job sites, and communicate effortlessly with customers and field workers - all from your smartphone, tablet or computer browser. The software, for mobile phone, tablet and computer, connects your office and field staff, giving you tighter control over scheduling, customer management, cash flow, invoicing, payroll, and inventory. Data is stored in the cloud, ensuring easy access. RazorSync users report higher billings and revenue and increased customer and employee satisfaction.

    Learn more about RazorSync →

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  • Maxpanda CMMS 
     3

    Software by Maxpanda Work Order Software

    Work Order Management Software

     
  • A fully responsive CMMS, Facilities Maintenance Software, Work Order Management Software, Preventative Maintenance Software and Maintenance Management Software all rolled in one. Simple to learn, fun and darn powerful.

    Learn more about Maxpanda CMMS →

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  • TOA Technologies ETAdirect  
     0

    Software by TOA Technologies

    Field Service Management Software Solutions

     
  • ETAdirect by TOA Technologies Software as a Service (SaaS) solutions for field management provide mobile workforce management tools that integrate with your existing systems to deploy workers faster and provide better customer service. ETAdirect is a suite of solutions that automate the field service and mobile workforce management tasks, such as real-time business visualization with Gannt chart workflows, predictive statistics, color-coded drag and drop job scheduling, key performance metrics and reports. The app is accessible from any device and provides access to critical data offline when you have no connection as information is automatically cached in the browser. The SmartMobility module allows you to scan barcodes for inventory tracking, capture signatures on touch-screen devices, photo documenting and time-based routing.

    Learn more about TOA Technologies ETAdirect →

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  • FieldService360 
     1

    Software by BiznusSoft Inc.

    Optimize your Field Service Operations

     
  • FieldService360 offers a complete cloud-based, collaborative and mobile solution to begin the journey to an optimized and more productive Field Service operation that delivers greater customer satisfaction.

    Learn more about FieldService360 →

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  • Chronotek Telephone Timekeeping 
     2

    Software by Chronotek

     

     
  • Chronotek is a telephone timekeeping system designed to help manage, track, and report on remote employees. Users clock in by using our 1-800 number, and this data is immediately available via an easy to use web interface. Supervisors may also track employee data from any web enabled mobile device, using the Mobile Chronotek system.

    Learn more about Chronotek Telephone Timekeeping →

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Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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Field Service Management Reviews


Curtis Burchfield reviewed

Wintac

"Do not buy this program"

  27th of June 22:50


Jeff Harold reviewed

Jobber

"Jobber impacted company growth"

  24th of April 13:52


Stuart Standring reviewed

Mhelpdesk Field Service Software

"Could be great if they tried"

  16th of April 08:19


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What is Field Service Management Software?

Field service management software enables service providers to better manage their operations and provide optimal customer service. These business apps allow you to schedule and track jobs that take place outside the office. By matching the right technicians with the right clients, planning routes and calculating travel times, along with managing inventories and stock levels, field service software ensures the accurate delivery of a high level of service.

Field service management tools cover a number of needs including ticket management, CRM and database management, compliance tracking, scheduling and dispatching, contract and partner management, RMA management and work order management.

Field service management software is used to collect data on new customers as well as to provide a better understanding of your existing customers. Warranties and service contracts are stored and entitlements are tracked to give a complete overview of client service history. You can also store clients’ personal details, assets, and equipment and keep a communication log to see who dealt with each phone call and which technician was sent out to each job.

Many field service management solutions will provide features for customer self-service. Clients can login to the software gain access to live job statuses. Technicians can also access information remotely and provide updates and feedback on jobs. Technicians can also be notified of incoming jobs via SMS, email and Push Notifications.

Service part and inventory management are a key feature of field service applications. You can use these features to manage reverse logistics and depot repair activities. Many field service software apps will allow you to automatically create quotes and invoices for your clients and will provide digital signature capabilities.

You can also use field service management software to automatically calculate jobs and route times. The reporting functionality of these apps provides you with key service performance information, helping to identify areas for improvement and flag up issues for review.

Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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