Field Service Management highlights for November
Featured Field Service Management Apps
  • FieldAware 
     2

    Software by FieldAware

    Field Service Management Software

  • FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams and drastically improve revenue streams. Our field service management solution includes scheduling, dispatch, task management, invoicing, asset management, time tracking and more. We provide all the tools you need to manage your field team, impress your customers and grow your business.

    Learn more about FieldAware →

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  • Jobber 
     36

    Software by Jobber

    Scheduling for Field Services

  • Jobber's powerful Scheduling interface allows you to quickly and easily plan your days. But Jobber's awesomeness doesn't stop with scheduling! Jobber gives you instant access to your customer information from any computer or mobile device. Jobber also handles Quotes, Billing & Invoicing, Job Tracking, Electronic Payments, and QuickBooks and Xero integration. Jobber is perfect for Landscaping & Lawn Care, Maid Service, Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

    Learn more about Jobber →

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

    Learn more about Kickserv →

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  • Wintac 
     118

    Software by Intac International

    The All-In-One Software for Service Contractors

  • Wintac is the best-selling all-in-one business management software from Intac International Inc. Over 8,000 companies and 60,000 end users automate their field service businesses with Wintac. Wintac combines all of the following capabilities into one software program: scheduling and dispatching, customer relationship management, work history tracking, equipment installation and service tracking, inventory management, estimating and proposal writing, job costing, task building and flat rate pricing, purchasing, bill paying, and accounts payable, financial reporting and graphing, employee and payroll management, vehicle service and maintenance, marketing and lead management.

    Learn more about Wintac →

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  • Mhelpdesk Field Service Software 
     26

    Software by Mhelpdesk

    Win more jobs and grow your business with Mhelpdesk!

  • Job Tracking & Invoicing Functionality Through Your Mobile Device Instant Access to Your Customer Info from any Device - Never Lose Track of Your Jobs or Devices Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Let MHelpDesk Help You Win More Jobs! Mhelpdesk is perfect for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Mhelpdesk will improve your business!

    Learn more about Mhelpdesk Field Service Software →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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  • Salesforce 1 Service Cloud 
     0

    Software by Salesforce

    Salesforce1 customer service app

  • Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

    Learn more about Salesforce 1 Service Cloud →

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  • GoSpotCheck 
     0

    Software by GoSpotCheck

    Mobile Data Collection for field team retail execution

  • GoSpotCheck enables brands to streamline their sales and merchandising team’s surveys, audits and reports through mobile data collection. Companies can arm their teams with GoSpotCheck’s mobile app to get real-time information about merchandising, product line performance and competitive research. By structuring data collection and instantly aggregating data, companies can quickly identify issues, spot trends and take action to improve their retail execution.

    Learn more about GoSpotCheck →

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  • Fleetmatics WORK - Field Service Managment Software 
     0

    Software by Fleetmatics

    Mobile Field Service Software

  • Fleetmatics WORK is field service management software built for you. Hosted in the cloud, Fleetmatics WORK is easy to use, affordable (about $1 a day), and puts everything happening in the field at your fingertips: REDUCE PAPERWORK - Take schedules, invoices, quotes and more off your desk and onto the cloud. Enter information once and see it automatically sync with Xero, Quickbooks, Saasu, Kashflow and MYOB. CONTROL YOUR SCHEDULE - Simplify how you schedule and assign jobs, no matter how many times things change. GET MORE DONE - The information and insight you need to make the right decisions. Know which jobs and customers are profitable. See what's driving your business and what's holding it back. Worried about getting started? DON'T! A dedicated implementation specialist will guide you through the entire process...making sure the system works for you! Sign up to see how Fleetmatics WORK will improve your field service business!

    Learn more about Fleetmatics WORK - Field Service Managment Software →

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  • Younility 
     0

    Software by Younility Inc.

    Work Made Simple

  • Younility is cloud based software that allows service companies to track, dispatch, schedule and report workload to and from field staff. Save your operation time and money with just a smartphone and web browser on any computer that you already own. Realize a better bottom line in just days.

    Learn more about Younility →

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  • ServiceMax 
     0

    Software by Servicemax

    Imagine Flawless Field Service

  • ServiceMax is the #1 field service management solution for hundreds of companies worldwide. Find out why our complete, mobile field service software helps deliver flawless field service. We’re Complete: A full suite of field service management applications from world-class scheduling & workforce optimization to contract management & warranty. ServiceMax also includes inventory, parts and reverse logistics. We’re Proven: A thriving community of innovative field service customers like; Coca-Cola, GE, Medtronic and Pitney Bowes use ServiceMax to increase revenue, first-time-fix rates and customer satisfaction - all while decreasing field service costs. We're Field-Ready Mobile: Delivered in the cloud, ServiceMax is HTML5-based for anywhere access to all pertinent information for field techs. Use the device of your choice - tablet, smartphone or laptop - or access ServiceMax via our award-winning native iPad app.

    Learn more about ServiceMax →

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  • OpsMatrix Operational Audit Software 
     0

    Software by In-Touch Insight Systems

    Operational audits, for less.

  • Power mobile operational audits across your locations. Create unlimited mobile checklists for everything you need to measure across your locations. Have your teams complete checklists, add photos and signatures, and flag issues for follow up from any mobile device - even offline. View performance results and manage issues in real-time. All so affordable, you can use it daily.

    Learn more about OpsMatrix Operational Audit Software →

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Field Service Management App Directory
  • simPRO Enterprise 
     0

    Software by simPRO Software

    Serious Job Management

     
  • simPRO Enterprise is a feature-rich business management tool. The software has been designed from the ground up by trade and service contractors for the trade and service industry.

    Learn more about simPRO Enterprise →

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  • Odyssee Service 
     0

    Software by Odyssee Mobile

     

     
  • The benefits you receive by working with Odyssee Mobile Field Services solutions are countless: work orders with electronic signatures and real time feedback about service jobs improve your efficiency. The automating of mobile workflow by using an electronic Work Order Software will drastically decrease your costs. Field service management: you will have efficient planning, thorough reporting and a history of all installations.

    Learn more about Odyssee Service →

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  • Chronotek Telephone Timekeeping 
     2

    Software by Chronotek

     

     
  • Chronotek is a telephone timekeeping system designed to help manage, track, and report on remote employees. Users clock in by using our 1-800 number, and this data is immediately available via an easy to use web interface. Supervisors may also track employee data from any web enabled mobile device, using the Mobile Chronotek system.

    Learn more about Chronotek Telephone Timekeeping →

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  • PENTA 
     0

    Software by Penta Technologies

    Construction ERP Software

     
  • Penta Technologies develops construction software that helps engineering, construction and service enterprises improve business performance. Going beyond traditional construction industry ERP software, PENTA also incorporates enterprise-wide document, content and business process management capabilities. From integrated Multi‐Company Construction Accounting, Project Management, Field Service, Labor and Equipment, to Analytics, Document Imaging, Workflow and Mobile Field software, we help ensure that engineering and construction firms’ best practices are leveraged more consistently across their organizations proactively, in order to help them do what they do – even better.

    Learn more about PENTA →

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  • Astea Alliance 
     0

    Software by Astea International

    Field Service Management & Mobile Workforce Solutions

     
  • Astea’s service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities - via cloud or on-premise. By automating workflow, field engineers should be able to efficiently complete and document assignments, manage vehicle assets, capture expenses and generate revenue through add-on sales during a customer contact. Applications alert dispatchers to contractual minimum response times and expedite coordination of field force skills matching, scheduling, dispatch and repair parts logistics. The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

    Learn more about Astea Alliance →

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  • webDPW 
     0

    Software by BMSI

    Asset Management and Work Order Software

     
  • WebDPW™ offers a complete service package for organizations looking to easily automate their operations. Manage your work orders, technicians, inventory and invoices with our easy to use, web-based program. Easily generate Work Orders And Invoices, manage your Assets, Equipment, Projects and Inventory. WebDPW™ also links to the powerful BMSI Fund Accounting and other accounting software packages.

    Learn more about webDPW →

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  • NetDispatcher 
     0

    Software by NetDispatcher

    Field Service Management Solutions

     
  • NETDISPATCHER IN SHORT Netdispatcher is a web-based solution that is a best fit for companies having challenges in managing their field personnel efficiently. NetDispatcher is a powerful solution, that enables an efficient management of business processes and the personnel involved. We understand Field Service Management and therefore continuously develop our products to be more efficient, easy to use, obtain high level of automation, offer mission critical KPI:s – and affordable for many areas of businesses. NetDispatcher can be used through on online web interface and is always zero installation, low startup costs and easy to use with mobile access to all functions.

    Learn more about NetDispatcher →

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  • FieldService360 
     1

    Software by BiznusSoft Inc.

    Optimize your Field Service Operations

     
  • FieldService360 offers a complete cloud-based, collaborative and mobile solution to begin the journey to an optimized and more productive Field Service operation that delivers greater customer satisfaction.

    Learn more about FieldService360 →

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  • vWorkApp 
     0

    Software by vWorkApp

    job dispatching software

     
  • vWorkApp is an award-winning software as a service (SaaS) application and tool for the transport and services industries. It's an online dispatch and scheduling product for small and medium-sized businesses. The product is sold and distributed over the Internet with Cloud Computing. vWorkApp works in real-time and doesn't require any contracts. vWorkApp has two parts. One part is for a dispatcher. A dispatcher signs into his account on vWorkApp to dispatch jobs to his mobile workers. The second part is for mobile workers. Mobile workers download the vWorkApp application (for iOS or Android mobile devices). They then receive dispatched jobs on their mobile application from the dispatcher. vWorkApp is designed for industries that utilize dispatching. These industries include taxis and limousines, HVAC companies, plumbers, electricians, truckers, towing companies, food delivery companies, mobile pet groomers, couriers, and more.

    Learn more about vWorkApp →

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  • ZenFieldservice 
     0

    Software by ZenFieldservice

    Simply beautiful service business software

     
  • ZenFieldservice is an online system that allows any service business to manage the day to day management of their business. From initial quotes to final invoicing, every aspect of a service business can be automated through the intuitive online service. The software has delivered over 1 million work orders to field staff since 2001 and any service business can enjoy the zen within minutes.

    Learn more about ZenFieldservice →

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  • Caretime 
     0

    Software by Caretime

    Employee Management System For Home Health

     
  • Caretime provides a simple and affordable integrated suite of homecare software applications that include telephone timekeeping, a webclock, scheduling, 2 way voice mail, random voice verification, payroll and billing, Quickbooks interface and SMS text messaging for employee no shows. This robust web application uses a standard telephone or cell phone and a computer to provide timekeeping, employee location verification, activities, schedules and communication with anywhere, anytime access. With 20 years experience, 3 redundant call centers across the US, reliability and excellent customer service we are simply the best choice for your agency!

    Learn more about Caretime →

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  • FieldLocate 
     0

    Software by FieldLocate

    Field Service Management Software

     
  • FieldLocate is an essential app for any field service business that relies on scheduling and dispatching resources to residential customers. FieldLocate provides easy drag and drop scheduling, work order management, location-based tracking, mobile payments and everything else you need for efficient and profitable field operations.

    Learn more about FieldLocate →

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  • FieldEZ : Field Service 
     1

    Software by FieldEZ Technologies

    Scheduling, Dispatch, Invoicing, Attendance and more!

     
  • FieldEZ is an award-winning field service software that helps you manage your field operations in real-time - at prices as low as $18 per month. Over 23,000 people use FieldEZ for job scheduling, dispatch & tracking field crews, and for capturing customer billing and feedback. It works on ANY tablet or phone plus has great configuration and integration support. First 30 days FREE | Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Bank grade security | Works in offline mode as well as online

    Learn more about FieldEZ : Field Service →

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Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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Field Service Management Reviews


Lance Ely reviewed

FieldAware

"FieldAware Product, Services, and Applications"

  3rd of September


Florin Thaqi reviewed

Wintac

"Dont Buy it"

  3rd of August


Jeff Harold reviewed

Jobber

"Jobber impacted company growth"

  24th of April


Stuart Standring reviewed

Mhelpdesk Field Service Software

"Could be great if they tried"

  16th of April


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What is Field Service Management Software?

Field service management software enables service providers to better manage their operations and provide optimal customer service. These business apps allow you to schedule and track jobs that take place outside the office. By matching the right technicians with the right clients, planning routes and calculating travel times, along with managing inventories and stock levels, field service software ensures the accurate delivery of a high level of service.

Field service management tools cover a number of needs including ticket management, CRM and database management, compliance tracking, scheduling and dispatching, contract and partner management, RMA management and work order management.

Field service management software is used to collect data on new customers as well as to provide a better understanding of your existing customers. Warranties and service contracts are stored and entitlements are tracked to give a complete overview of client service history. You can also store clients’ personal details, assets, and equipment and keep a communication log to see who dealt with each phone call and which technician was sent out to each job.

Many field service management solutions will provide features for customer self-service. Clients can login to the software gain access to live job statuses. Technicians can also access information remotely and provide updates and feedback on jobs. Technicians can also be notified of incoming jobs via SMS, email and Push Notifications.

Service part and inventory management are a key feature of field service applications. You can use these features to manage reverse logistics and depot repair activities. Many field service software apps will allow you to automatically create quotes and invoices for your clients and will provide digital signature capabilities.

You can also use field service management software to automatically calculate jobs and route times. The reporting functionality of these apps provides you with key service performance information, helping to identify areas for improvement and flag up issues for review.

Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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