Field Service Management highlights for September
Featured Field Service Management Apps
  • FieldAware 
     2

    Software by FieldAware

    Field Service Management Software

  • FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams and drastically improve revenue streams. Our field service management solution includes scheduling, dispatch, task management, invoicing, asset management, time tracking and more. We provide all the tools you need to manage your field team, impress your customers and grow your business.

    Learn more about FieldAware →

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  • Jobber 
     35

    Software by Jobber

    Scheduling for Field Services

  • Jobber's powerful Scheduling interface allows you to quickly and easily plan your days. But Jobber's awesomeness doesn't stop with scheduling! Jobber gives you instant access to your customer information from any computer or mobile device. Jobber also handles Quotes, Billing & Invoicing, Job Tracking, Electronic Payments, and QuickBooks and Xero integration. Jobber is perfect for Landscaping & Lawn Care, Maid Service, Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Jobber will improve your business. Try it completely free for 30 days - it's only about a dollar a day after that.

    Learn more about Jobber →

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  • Kickserv 
     10

    Software by Kickserv

    Field Service Management online CRM

  • Kickserv is a web-based CRM application for the field service industry which is easy-to-use. Our solution offers customer relationship management (CRM), scheduling, estimates, shared calendar management, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online so you don't have to do double entry which is saving you time and MONEY. Ideal for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Landscaping & Lawn Care, Maid Service, Pest Control, and many more industries!

    Learn more about Kickserv →

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  • Wintac 
     118

    Software by Intac International

    The All-In-One Software for Service Contractors

  • Wintac is the best-selling all-in-one business management software from Intac International Inc. Over 8,000 companies and 60,000 end users automate their field service businesses with Wintac. Wintac combines all of the following capabilities into one software program: scheduling and dispatching, customer relationship management, work history tracking, equipment installation and service tracking, inventory management, estimating and proposal writing, job costing, task building and flat rate pricing, purchasing, bill paying, and accounts payable, financial reporting and graphing, employee and payroll management, vehicle service and maintenance, marketing and lead management.

    Learn more about Wintac →

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  • Mhelpdesk Field Service Software 
     11

    Software by Mhelpdesk

    Scheduling, Invoicing, Mobile Updates and More!

  • Mhelpdesk gives you instant access to your customer information from any computer or mobile device. Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Mhelpdesk is perfect for Plumbers, HVAC, Computer Repair, Electricians, Handyman, Carpet Cleaning, Pest Control, and many more! We guarantee Mhelpdesk will improve your business. Mhelpdesk is built to be super fast and easy to learn. We have free daily training and a welcome team to get you trained and using the software. Our top rated field service software is incredibly powerful and supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments. Make sure your team is fully allocated with Mhelpdesk's scheduling calendar, and efficiently routed with the map view.

    Learn more about Mhelpdesk Field Service Software →

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  • Synchroteam 
     4

    Software by Synchroteam

    Field Service Management - FSM

  • Synchroteam helps businesses in many industries efficiently manage their mobile workers, simplify their processes and optimize their costs per revenue. It is a complete and intuitive field service management solution (FSM) with Scheduling Assistance, Dispatching, Tracking and Reporting capabilities. It shows you in real-time the location of your offices, workers, customers and displays them on a map. It is very easy to drag and drop a job onto the right field worker based on his availability, competencies and location. You can also use ScheduleAssist module which will find the best Field Worker based on his Skills and Availability and Operation Hours of your company. The mobile client that comes with Synchroteam is available for iOS and Android platforms.

    Learn more about Synchroteam →

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  • Fleetmatics WORK - Field Service Managment Software 
     0

    Software by Fleetmatics

    Mobile Field Service Software

  • Fleetmatics WORK is field service management software built for you. Hosted in the cloud, Fleetmatics WORK is easy to use, affordable (about $1 a day), and puts everything happening in the field at your fingertips: REDUCE PAPERWORK - Take schedules, invoices, quotes and more off your desk and onto the cloud. Enter information once and see it automatically sync with Xero, Quickbooks, Saasu, Kashflow and MYOB. CONTROL YOUR SCHEDULE - Simplify how you schedule and assign jobs, no matter how many times things change. GET MORE DONE - The information and insight you need to make the right decisions. Know which jobs and customers are profitable. See what's driving your business and what's holding it back. Worried about getting started? DON'T! A dedicated implementation specialist will guide you through the entire process...making sure the system works for you! Sign up to see how Fleetmatics WORK will improve your field service business!

    Learn more about Fleetmatics WORK - Field Service Managment Software →

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  • Salesforce 1 Service Cloud 
     0

    Software by Salesforce

    Salesforce1 customer service app

  • Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

    Learn more about Salesforce 1 Service Cloud →

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  • Sygic Job Dispatch 
     0

    Software by Sygic, a. s.

    Manage your entire mobile workforce

  • Job Dispatch is a mobile workforce management application for employee scheduling on-the.go. Sygic Job Dispatch is an easy and simple tool to make your workforce more productive and your business more profitable. Simplify scheduling and staff communication with this powerful and easy to use job management software.

    Learn more about Sygic Job Dispatch →

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  • Younility 
     0

    Software by TouchIN2 Technologies

    One Device, Unlimited Productivity

  • Younility is today's premier field service software for companies that need to connect their office to field staff in real time. For just $1 a day per employee you get; Job Scheduling, Work Order Management, Document Management, Time Sheets, Dispatch Scheduling, Time Tracking, Digital Signature and GPS Tracking. Younility is a simple solution to access and update all job specific data on one device. Send and receive notes, files, pictures, turn by turn navigation, review future and past work details and so much more.…Every job, all communication intelligently organized back to the office automatically.

    Learn more about Younility →

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  • Field Harmony 
     5

    Software by Field Harmony

    Field service management software

  • Field Harmony is a browser based, field service management software for managing the field service industry. The application comes at a low cost and allows you to manage appointments, dispatch, scheduling, financial reports, inventory, and more. Know where your field technicians are at all times and service your customers more effectively. Support is free and you can get up and running in 30 minutes. Sign up for a 30-day free trial today! No credit card required.

    Learn more about Field Harmony →

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  • Astea Alliance 
     0

    Software by Astea International

    Field Service Management & Mobile Workforce Solutions

  • Astea’s service management and mobile workforce solutions deliver a robust set of automated capabilities intended to streamline and improve management of field service activities - via cloud or on-premise. By automating workflow, field engineers should be able to efficiently complete and document assignments, manage vehicle assets, capture expenses and generate revenue through add-on sales during a customer contact. Applications alert dispatchers to contractual minimum response times and expedite coordination of field force skills matching, scheduling, dispatch and repair parts logistics. The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

    Learn more about Astea Alliance →

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Field Service Management App Directory
  • Loc8.com 
     6

    Software by Loc8.com

    Full spectrum field service for asset maintenance and job management

     
  • Many of the world's largest businesses rely every day on Loc8's tightly integrated, asset-centric maintenance, help desk app, and field service software to run their operations, manage their facilities, and maintain their assets. Loc8 delivers the most powerful integrated, asset-centric maintenance, help desk, and field service platform available today. We give companies total visibility and control of their fixed and IT assets including the location, condition, value, and maintenance status. Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch to our smartphone and tablet applications. Throughout Loc8 you can view the history of changes to all items, including help desk activities. Various levels of logging give you a powerful audit trial should it be required, or simply user-input logs for tracking changes to items

    Learn more about Loc8.com →

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  • FieldLocate 
     0

    Software by FieldLocate

    Field Service Management Software

     
  • FieldLocate is an essential app for any field service business that relies on scheduling and dispatching resources to residential customers. FieldLocate provides easy drag and drop scheduling, work order management, location-based tracking, mobile payments and everything else you need for efficient and profitable field operations.

    Learn more about FieldLocate →

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  • ServiceMax Suite: Field Service On Demand 
     0

    Software by Servicemax

    Field service management suite for scheduling, order and parts management and collaboration

     
  • ServiceMax Suite is the only complete on-demand solution for post-sales service, field service, and strategic service chain management. Built and delivered on the force.com platform, with the world-class reliability and flexibility Salesforce customers have come to expect, the product gives you complete field service functionality. That means you?re up and running quickly with a simple pay-as-you-go software-as-a-service (SaaS) model.

    Learn more about ServiceMax Suite: Field Service On Demand →

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  • Clock.in 
     1

    Software by Clock.in, LLC

    Mobile time management and productivity

     
  • Clock.In is a powerful time management and productivity application that is so intuitive, it can be used by everyone in your company and so agile, it can be customized to the way you work in the real world. Whether an employee is on a mobile phone, tablet or desktop, they will find a feature rich solution that finally delivers on the promise of mobile productivity. When your business reaches that higher level of productivity, we call that Clockin'.

    Learn more about Clock.in →

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  • Fleetmatics 
     0

    Software by Fleetmatics

    Fleet tracking intelligence

     
  • Power a smarter fleet and run a stronger business with our vehicle tracking solutions.

    Learn more about Fleetmatics →

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  • FieldEZ - Field Service Management Software 
     0

    Software by FieldEZ Technologies

    Scheduling, Dispatch, Invoicing and more

     
  • FieldEZ is an award-winning field service software that helps you manage your field operations in real-time - at prices as low as $15 per month. Over 23,000 people use FieldEZ for job scheduling, dispatch & tracking field crews, and for capturing customer billing and feedback. It works on ANY tablet or phone plus has great configuration and integration support. First 30 days FREE | Easily Integrate with QuickBooks, Sage, Salesforce, SAP, and more | Bank grade security | Works in offline mode as well as online

    Learn more about FieldEZ - Field Service Management Software →

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  • GeoOp 
     6

    Software by GeoOp

    Cloud based job management software for trades & services

     
  • GeoOp - The cloud based job management software for trades and services. Produce online job sheets, schedule staff and invoice on the go. This is what GeoOp is and we are ready to unleash the potential in trade and service businesses globally. Our complete workflow is wrapped into our low cost, simple to use GeoOp App and website console for MAC & PCs. Started in 2009, GeoOp listed on the New Zealand Exchange in October 2013 and is fast growing with staff and offices in Australia, United States and the UK. See http://www.geoop.com for more details and a free trial.

    Learn more about GeoOp →

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  • Comcate Work Order Manager 
     0

    Software by Comcate

    Public Works Solution and Work Order Manager

     
  • Comcate is proud to introduce Work Order Manager — mobile and affordable software that helps manage work orders more easily and efficiently, saving your organization time and staff costs. Comcate’s Work Order Manager (WOM) software is an easy-to-use tool to increase the effectiveness of public works staff in the field.

    Learn more about Comcate Work Order Manager →

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  • webDPW 
     0

    Software by BMSI

    Asset Management and Work Order Software

     
  • WebDPW™ offers a complete service package for organizations looking to easily automate their operations. Manage your work orders, technicians, inventory and invoices with our easy to use, web-based program. Easily generate Work Orders And Invoices, manage your Assets, Equipment, Projects and Inventory. WebDPW™ also links to the powerful BMSI Fund Accounting and other accounting software packages.

    Learn more about webDPW →

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  • ServiceM8 
     1

    Software by ServiceM8

    We're for small business

     
  • ServiceM8 is a powerful iPhone and iPad app used by businesses around the globe to control work from a client’s first call through to invoicing. ServiceM8 manages and coordinates the interactions of a business between its staff and its clients, simply and cleverly. ServiceM8 is designed to be used by everyone in your business, from each individual field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it's available anywhere, anytime. Customer Testimonials:

    Learn more about ServiceM8 →

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  • TOA Technologies ETAdirect  
     0

    Software by TOA Technologies

    Field Service Management Software Solutions

     
  • ETAdirect by TOA Technologies Software as a Service (SaaS) solutions for field management provide mobile workforce management tools that integrate with your existing systems to deploy workers faster and provide better customer service. ETAdirect is a suite of solutions that automate the field service and mobile workforce management tasks, such as real-time business visualization with Gannt chart workflows, predictive statistics, color-coded drag and drop job scheduling, key performance metrics and reports. The app is accessible from any device and provides access to critical data offline when you have no connection as information is automatically cached in the browser. The SmartMobility module allows you to scan barcodes for inventory tracking, capture signatures on touch-screen devices, photo documenting and time-based routing.

    Learn more about TOA Technologies ETAdirect →

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  • Maxpanda CMMS 
     3

    Software by Maxpanda Work Order Software

    Work Order Management Software

     
  • A fully responsive CMMS, Facilities Maintenance Software, Work Order Management Software, Preventative Maintenance Software and Maintenance Management Software all rolled in one. Simple to learn, fun and darn powerful.

    Learn more about Maxpanda CMMS →

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  • simPRO Enterprise 
     0

    Software by simPRO Software

    Serious Job Management

     
  • simPRO Enterprise is a feature-rich business management tool. The software has been designed from the ground up by trade and service contractors for the trade and service industry.

    Learn more about simPRO Enterprise →

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Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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Field Service Management Reviews


Sarah's Appliance Repair & Exchange reviewed

Field Harmony

"Highly recommended for up and coming service companies"

  12th of September 10:04


Lance Ely reviewed

FieldAware

"FieldAware Product, Services, and Applications"

  3rd of September 16:59


Florin Thaqi reviewed

Wintac

"Dont Buy it"

  3rd of August 10:19


Jeff Harold reviewed

Jobber

"Jobber impacted company growth"

  24th of April 13:52


Stuart Standring reviewed

Mhelpdesk Field Service Software

"Could be great if they tried"

  16th of April 08:19


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What is Field Service Management Software?

Field service management software enables service providers to better manage their operations and provide optimal customer service. These business apps allow you to schedule and track jobs that take place outside the office. By matching the right technicians with the right clients, planning routes and calculating travel times, along with managing inventories and stock levels, field service software ensures the accurate delivery of a high level of service.

Field service management tools cover a number of needs including ticket management, CRM and database management, compliance tracking, scheduling and dispatching, contract and partner management, RMA management and work order management.

Field service management software is used to collect data on new customers as well as to provide a better understanding of your existing customers. Warranties and service contracts are stored and entitlements are tracked to give a complete overview of client service history. You can also store clients’ personal details, assets, and equipment and keep a communication log to see who dealt with each phone call and which technician was sent out to each job.

Many field service management solutions will provide features for customer self-service. Clients can login to the software gain access to live job statuses. Technicians can also access information remotely and provide updates and feedback on jobs. Technicians can also be notified of incoming jobs via SMS, email and Push Notifications.

Service part and inventory management are a key feature of field service applications. You can use these features to manage reverse logistics and depot repair activities. Many field service software apps will allow you to automatically create quotes and invoices for your clients and will provide digital signature capabilities.

You can also use field service management software to automatically calculate jobs and route times. The reporting functionality of these apps provides you with key service performance information, helping to identify areas for improvement and flag up issues for review.

Key Features & Benefits

  • Schedule jobs and dispatch technicians
  • Plan routes and calculate job times
  • Log customer service and interaction history
  • Provide customer self-service tools
  • Manage parts and inventory levels
  • Create quotes and invoices
  • Capture e-signatures
  • Report on KPIs and help to improve workflows

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