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FieldAware Logo

FieldAware

3.3
(63)

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Made-for-mobile field service management

(11)

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FieldAware Pricing, Features, Reviews and Alternatives

FieldAware FAQs

Q. What type of pricing plans does FieldAware offer?

FieldAware has the following pricing plans:
Starting from: $70.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of FieldAware?

FieldAware has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does FieldAware support?

FieldAware supports the following languages:
English, French, German, Irish


Q. Does FieldAware support mobile devices?

FieldAware supports the following devices:
Android, iPad, iPhone


Q. Does FieldAware offer an API?

Yes, FieldAware has an API available for use.


Q. What other apps does FieldAware integrate with?

FieldAware integrates with the following applications:
CBOS, QuickBooks Online Advanced, NetSuite, Salesforce Sales Cloud, Xero


Q. What level of support does FieldAware offer?

FieldAware offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

FieldAware product overview

Price starts from

70

/user

Per month

What is FieldAware?

FieldAware by GPS Insight offers innovative and dependable fleet and field service solutions that give you what you need to get the job done better, faster, safer, and smarter. GPS Insight’s field service management software called FieldAware connects and organizes your office and mobile workforce in a way that you simply can’t do manually. It is a customizable cloud-based software that tracks and automates your workflow, stores historical information about jobs and customers, delivers real-time data for speedier communications, and provides built-in analytics for powerful insights that maximize efficiency and improve customer satisfaction.

Key benefits of using FieldAware

  • Automate workflows in order to improve scheduling and dispatch for outstanding jobs.

  • Improve first time fix rate and customer satisfaction by intelligently deploying the right field technicians with the right equipment, armed with accurate information about the job, tasks and assets from the job site

  • Dispatch planned, preventative maintenance and emergency tasks to the right, skilled technicians and engineers

  • Improve back-office and customer communications with real-time job status updates

  • Improve operational visibility, reporting and decision making with an advanced, flexible analytics and reporting engine
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Videos
    Webinars

    Not sure about FieldAware? Compare it with a popular alternative

    Starting from

    70

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    47

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    FieldAware pricing information

    Value for money

    2.8

    /5

    63

    Starting from

    70

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FieldAware features

    Functionality

    3.1

    /5

    63

    Total features

    92

    21 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    API
    Data Import/Export
    Customizable Reports
    Workflow Management

    Functionality contenders

    FieldAware users reviews

    Overall Rating

    3.3

    /5

    63

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.67/10
    Rating distribution

    5

    4

    3

    2

    1

    23

    14

    4

    5

    17

    Pros
    Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
    However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.
    The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.
    Cons
    Make a mistake a "delete" a a job, it is forever lost in the clouds. Business Works compatible.
    I am really pissed that the last 3 years of my documents are tied up on their server ... if it weren't for the PIA of migrating past invoices, photos, paperwork, and EVERYTHING else.
    Then the company was bought by FieldAware and, I believe, FieldLocate lost most or all of the developers / software engineers that had built and understood the product.

    Overall rating contenders

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