App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetFeedback Logo

GetFeedback

4.7
(50)

Write a review

Send better surveys. Collect better feedback.

(16)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

GetFeedback Pricing, Features, Reviews and Alternatives

GetFeedback FAQs

Q. What type of pricing plans does GetFeedback offer?

GetFeedback has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GetFeedback?

GetFeedback has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does GetFeedback support?

GetFeedback supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does GetFeedback offer an API?

Yes, GetFeedback has an API available for use.


Q. What other apps does GetFeedback integrate with?

GetFeedback integrates with the following applications:
Contentsquare, Google Analytics 360, Jira, Acoustic Marketing Cloud, Zapier, Tealium Customer Data Hub, Salesforce.org Nonprofit Cloud, Adobe Analytics, Salesforce Sales Cloud, Slack, Medallia Digital Experience Analytics, Chattermill, Salesforce Platform, Zendesk Suite


Q. What level of support does GetFeedback offer?

GetFeedback offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

GetFeedback product overview

What is GetFeedback?

GetFeedback is a leading enterprise feedback management solution.

Key benefits of using GetFeedback

  • Build beautiful customer surveys that reflect your brand
  • Boost engagement with mobile-responsive surveys that look great on any device
  • Distribute surveys via email, website widget, or trigger them automatically from Salesforce
  • Embed survey questions in email with one-touch email builder to increase engagement
  • Quickly analyze responses with built-in summary reports and real-time analytics dashboards
  • Push customer feedback directly to the Salesforce customer record so your team can take action
  • Trigger workflows and alerts based on feedback to close the loop and improve customer relationships
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Videos
    Webinars

    Not sure about GetFeedback? Compare it with a popular alternative

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    GetFeedback pricing information

    Value for money

    4.3

    /5

    50

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GetFeedback features

    Functionality

    4.5

    /5

    50

    Total features

    79

    8 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Customizable Templates

    Functionality contenders

    GetFeedback users reviews

    Overall Rating

    4.7

    /5

    50

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.57/10
    Rating distribution

    5

    4

    3

    2

    1

    37

    10

    2

    1

    0

    Pros
    I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
    I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
    The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
    Cons
    Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
    If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
    It doesn't allow for native integration and right now are developers are struggling to get it working on all the pages we are trying to test.

    Overall rating contenders

    Common GetFeedback comparisons

    GetFeedback logo
    SurveyMonkey logo
    GetFeedbackvsSurveyMonkey
    GetFeedback logo
    SurveySparrow logo
    GetFeedbackvsSurveySparrow
    GetFeedback logo
    Alchemer logo
    GetFeedbackvsAlchemer
    GetFeedback logo
    Jotform logo
    GetFeedbackvsJotform
    GetFeedback logo
    Typeform logo
    GetFeedbackvsTypeform
    GetFeedback logo
    SurveyMonkey Enterprise logo
    GetFeedbackvsSurveyMonkey Enterprise

    Related categories