Logo for Grasshopper

Grasshopper

Turn the World Into Your Office
(based on 2 reviews)

Overview

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory, Grasshopper helps your small business sound professional and stay connected from anywhere. For more information visit, http://grasshopper.com.

Screenshots

Screenshot #1 of Grasshopper (Add a number)
Screenshot #2 of Grasshopper (Add a user)
Screenshot #3 of Grasshopper (Extension setup)
Screenshot #4 of Grasshopper (Extensions)
Screenshot #5 of Grasshopper (Forwarding settings)
Screenshot #6 of Grasshopper (Main screen)
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Specifications

Intended Users
Freelancers, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, Web-based
Supported Countries
United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Knowledge Base, Online Support, Phone Support

Pricing

Starting from: $12.00/month
Pricing model: Subscription

The main difference between our plans is the amount of minutes and numbers included in each.

8x8
  • · Hosted PBX
  • · Caller ID with Name
  • · Automated Attendant
  • · Call Waiting, Caller ID Blocking
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8x8Communications
Phone.com
  • · Toll-free numbers
  • · Local Numbers
  • · Custom Greetings & Hold Music
  • · Caller Menus and Queues
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Phone.comCommunications
RingCentral
  • · Toll-free numbers
  • · Voicemail, Voicemail to Email
  • · Local numbers
  • · Box, Dropbox, Google Drive Integrations
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RingCentralCommunications
Synchroteam
  • · Field Service Management
  • · Work Orders & Job Scheduling
  • · Scheduling Assistance Engine
  • · Map Dispatch and Tracking
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SynchroteamHR & Employee Management

Key Features

  • Toll Free Numbers
  • Local Numbers
  • Keep Your Existing #
  • Custom Main Greeting
  • Unlimited Extensions
  • Name Directory
  • On Hold Music
  • Unlimited Call Handling
  • Conference Calling
  • Voice Studio
  • Call Forwarding
  • Call Screening
  • Voicemail Transcription
  • Voicemails delivered to your email

Benefits

- Get a Toll Free or Local Number With Multiple Extensions
- “Press 1 for Sales, 2 for Support, 8 for the Name Directory”
- Number Portability
- Completely customizable, your main greeting will make your small business sound like a big company.
- Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension.
- On Hold Music from Grasshopper is a great way to keep your callers happy and engaged while on hold.
- A Name Directory is a feature commonly found in large company phone systems. Available from Grasshopper, this feature can lend your small business a Fortune 500 image and provide added convenience for you and your callers. Simply enter your employee names online, and callers can search for them by first or last name.
RingCentral
  • · Toll-free numbers
  • · Voicemail, Voicemail to Email
  • · Local numbers
  • · Box, Dropbox, Google Drive Integrations
Visit WebsiteCompare with Grasshopper
RingCentralCommunications
8x8
  • · Hosted PBX
  • · Caller ID with Name
  • · Automated Attendant
  • · Call Waiting, Caller ID Blocking
Visit WebsiteCompare with Grasshopper
8x8Communications
Phone.com
  • · Toll-free numbers
  • · Local Numbers
  • · Custom Greetings & Hold Music
  • · Caller Menus and Queues
Visit WebsiteCompare with Grasshopper
Phone.comCommunications
SendHub: All-in-One Business Phone System
  • · Text messaging
  • · Voice Calls
  • · VOIP
  • · Voicemail
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SendHub: All-in-One Business Phone SystemCommunications
Aircall
  • · Instant phone numbers in 40 countries
  • · No commitment. Stop at any time.
  • · Manage multiple numbers and users in one place
  • · No hardware required
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AircallCommunications
MightyCall Virtual Phone System
  • · Get a Toll-Free, Local Number or Transfer Your Old Number
  • · Transfer Calls
  • · Custom Extensions/Dial by Extension
  • · Unlimited Minute Plans (starting at $49.99/mo)
Learn MoreCompare with Grasshopper
MightyCall Virtual Phone SystemCommunications



Verified
Reviewer

Poor Customer Service.

Michael Foster, #nov8tiv Niches and my grandchildren keep my blood flowing.5th of May 09:35

First off grasshopper has poor customer service. They overcharged me on an unlimited tier. They said I couldn't change my plan until following month. Poor customer service. 30-40% of my routed calls went through the rotating queue. They would sound like white noise and nobody there. They couldn't explain that problem. Blamed it on my cell phones. Voicemail would load up quickly and just disconnect all my white noise calls. Which is such a pain.

Response from Grasshopper


Hi there - so sorry to hear about your poor experience with Grasshopper! Seems like there was some confusion on our end which resulted in a very frustrating experience for you. I'd like to learn more about your experience with Grasshopper so I can figure out where things went wrong. If you’re up for it, please reach out to me at reviews@grasshopper.com. - Allison

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A great option for businesses interested in a cloud-based phone system

Stephanie Faris18th of November, 2013 16:29

One of the biggest benefits of Grasshopper is the ability to receive voicemail messages in text format. These messages can be delivered directly to users’ e-mail accounts, allowing them to check messages while in a meeting with minimal disruption. Grasshopper offers unlimited extensions, as well, which ensures the system will grow as the business grows.

Read all reviews for Grasshopper

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