Help Desk and Ticket Management Software
Featured Help Desk and Ticket Management Software
Zendesk - Help Desk Software & Support Ticket System
Software by ZendeskZendesk is the leading cloud-based help desk software and support ticketing system with built-in community and knowledge base features. Founded in 2007, Zendesk was built on the idea that providing great customer support should be as easy a... More
Quick links · Free Trial · Customer Stories · Tour · Integrations · Pricing
Categories: Help Desk and Ticket Management Software
Desk.com Help Desk + Social CRM + Customer Support
Software by Desk.comDesk.com is Customer Support software made smarter, easier and more affordable. It pulls all your Customer Service conversations into one collaborative desktop where service requests are collected, prioritized, and handled by your team. You... More
Quick links · Free Offer · Tour · Pricing · Customers
Categories: Help Desk and Ticket Management Software
Zoho Support
Software by Zoho CorporationZoho Support is a web-based help desk and customer support software that provides a systematic, streamlined and quantified manner of addressing troubletickets. Zoho Support provides a customer portal to each customer where the customer can ... More
Quick links · Pricing · Features · Faqs
Categories: Help Desk and Ticket Management Software
Autotask - CRM + Project + Billing + More!
Software by Autotask CorporationAutotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects and processes your bu... More
Quick links · Demo · Client Testimonial · Free Trial · Our Partners
Categories: Help Desk and Ticket Management Software
Loc8 - Asset Maintenance, Help Desk - Field Service Management
Software by Smartpath SoftwareMany of the world's largest businesses rely every day on Smartpath's tightly integrated, Asset-centric Maintenance, Helpdesk, and Field Service software to run their operations, manage their facilities, and maintain their assets. Throug... More
Quick links · Asset Managament · Manage Maintenance · Help Desk · CMMS · Field Service
Categories: Help Desk and Ticket Management Software
TeamSupport - Help Desk and Customer Support
Software by TeamSupport.comTeamSupport is an enterprise class Customer Support Management and HelpDesk system designed for B2B technology companies as well as institutions providing internal support. In short, we help companies excel at managing their Customer Suppor... More
Quick links · Pricing · Mobile Version · Features · Integrations · Free Trial
Categories: Help Desk and Ticket Management Software
Freshdesk On Demand Customer Support
Software by FreshdeskFreshdesk is a cloud based customer support software - there is nothing to download nor install and you don´t have to worry about server upgrades and patches. Your focus is on providing a great support experience to your customers and no m... More
Quick links · Demo · Sign up & Free Trial · Pricing · Tour · Customer Reviews
Categories: Help Desk and Ticket Management Software
VisionProject - Easy Project/Product/Help Desk Management
Software by Visionera ABVisionProject is a powerful web-based project management software platform with modules for, Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionProject... More
Quick links · Free Trial · Demo · Pricing
Categories: Help Desk and Ticket Management Software
Tracker - Customer Service and Support Management Software
Software by PhaseWare Inc.Tightly integrated with Outlook - Create tickets and email responses using Outlook interface! Increase First Contact Resolution (FCR)!Never let another incident fall through the cracks. PhaseWare customer support management and help desk m... More
Quick links · Demo · Free Trial · Download Datasheet · Contact us · White Papers/More
Categories: Help Desk and Ticket Management Software
Live Chat Software by HelpOnClick
Software by OnClick Solutions ltdIncrease sales and customer satisfaction with HelpOnClick state of the art Live Chat Software. See exactly who is on your website right now and what they do using a real time traffic monitor. Invite your visitors for a chat and convert th... More
Quick links · Pricing · Tour · Make Money · Features
Categories: Help Desk and Ticket Management Software
Qhub - Q&A Community and Feedback for your website
Software by OnClick Solutions ltdQhub is a web-based solution to allow anybody to build a Q&A website in just a few minutes. Simply choose a Qhub name to build a new Q&A site. Qhub will provide all the back end functionality to allow the Qhub owner to run an effective Q&... More
Quick links · Tour · Pricing · Show Cases
Categories: Help Desk and Ticket Management Software
ManageEngine ServiceDesk Plus
Software by ManageEngineManageEngine ServiceDesk Plus is the web based, itil ready help desk with asset management software. ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. It helps you implement ITIL best pra... More
Quick links · Demo · Tour · Download · Customer Stories · Pricing
Categories: Help Desk and Ticket Management Software
Nicereply.com - Better Customer Support
Software by WebSupportNicereply is an easy to use tool that allows your customers to rate and comment on emails from you. It's an email feedback system which helps to satisfy customers. Nicereply provides detailed statistics on ratings from customers and also tr... More
Quick links · Pricing · Contact · Blog · Integration Specs
Categories: Help Desk and Ticket Management Software
CMDB Cloud - IT Service Management Tool
Software by CMDB CloudManage your IT services through our powerful helpdesk, instant cloud server monitoring, and ITIL compliant CMDB framework. Visualize app-level dependencies and keep track of your IT inventory with discovery and instant cloud sync. Featu... More
Quick links · Free Trial · Features · Demo · API · Cloud Monitoring
Categories: Help Desk and Ticket Management Software
Desk.com for Salesforce
Software by Desk.comDesk.com for Salesforce is an AppExchange® app that provides two-way integration between Desk.com and Salesforce*, enabling sales and support teams to share a complete view of the customer. Desk.com also integrates... More
Quick links · Try now
Categories: Help Desk and Ticket Management Software
Desk.com for Google Apps
Software by Desk.comDesk.com for Google Apps is Google's featured app for Customer Management -- an all-in-one tool for traditional and social service and support. All your customer interactions from email, chat, phone, web, Facebook, Twitter, and mobile ... More
Quick links · Free Trial
Categories: Help Desk and Ticket Management Software
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Help Desk and Ticket Management Software Directory
Banckle Live Chat
Software by BanckleBanckle Live Chat is your FREE live support solution hosted in the cloud. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It ac... More
Deployments: Cloud, SaaS
Categories: Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Visitor Management Software, Web Collaboration Software, Livechat Software
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KeyStone OnDemand
Software by KeyStone OnDemandKeyStone OnDemand is a training platform that merges the best Learning Management System (LMS), Knowledge Base and Self-Service features into a Software-as-a-Service (SaaS) platform to increase user adoption, loyalty and... More
Deployments: Cloud, SaaS
Categories: Courseware Software, e-Learning Software, Knowledge Management Software, Learning Management System Software, Training Software, Help Desk and Ticket Management Software, Single Sign On (SSO) Software
Average rating:
My Customer Cloud
Software by Nub Games, Inc.My Customer Cloud is a software solution that unifies website live chat with text messaging, popular IM clients, social networks, and blogs. Reach your customers wherever they are by combining all of these technologies i... More
Deployments: Client Server, SaaS
Categories: CRM Software, Customer Service Software, Online CRM Software, Help Desk and Ticket Management Software, Chat API Software, Social CRM Software
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IT Asset Management
Software by SAManageSAManage is a leading global provider of SaaS-based IT management solutions which empower organizations in North America to simplify the management of IT assets, gain better control, reduce IT costs, eliminate risks, and... More
Deployments: Cloud, SaaS
Categories: Governance Risk Compliance (GRC) Software, Help Desk and Ticket Management Software, Inventory Management Software, IT Asset Management Software, IT Management Software, License Management Software, Contract Management Software
Average rating:
Service-now.com
Software by Service-now.comA modern SaaS application for enterprise IT service management. ... More
Deployments: Cloud, SaaS
Categories: Business Process Management (BPM) Software, Data Center Management Software, Help Desk and Ticket Management Software, IT Asset Management Software, Cloud Computing Management Software, Platform as a Service (PaaS) Software
Average rating:
Mikogo
Software by MikogoMikogo is an easy-to-use remote desktop application that provides a fast and secure solution for remote support, web conferencing, online meetings, webinars, sales calls, web presentations, and more. With high-speed de... More
Deployments: SaaS
Categories: e-Learning Software, Help Desk and Ticket Management Software, Support Services Software, Collaboration Tools Software, Web Collaboration Software, Remote Support Software
Average rating:
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HelpDen Live Support
Software by HelpDenHelpDen is a modern and simple live support system which gives you the most important and useful features you need without the stuff you don't. It's simple to setup , simple for your site visitors to use and easy to a... More
Deployments: Cloud, SaaS
Categories: Startup solutions Software, Customer Service Software, Call Center Software, Help Desk and Ticket Management Software, Lead Management Software, Messaging and Communication Software, Livechat Software, Customer Support Software
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Live2support: Live Chat Software
Software by Live2supportLive2Support live chat software is a low price and high quality, and it can be easily integrated into your company’s system. You can fully customize the visitor chat window to match your website and choose from readyma... More
Deployments: Client Server
Categories: CRM Software, Customer Service Software, Other Customer Management Software, Help Desk and Ticket Management Software, Messaging and Communication Software, Livechat Software
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Listen
Software by LensityLensity LISTEN™ is a SaaS offer from Lensity Corporation with an integrated approach to Feedback Management & Social CRM. It incorporates a unique blend between private feedback and public forum and has a ubiquitous fe... More
Deployments: Cloud, SaaS
Categories: Customer Service Software, Survey Software, Other HR and Employee Management Software, Application Lifecycle Management Software, Help Desk and Ticket Management Software, Social CRM Software, Feedback Management Software
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Featured Software
| ManageEngine ServiceDesk Plus ManageEngine ServiceDesk Plus is the web based, itil ready help desk with asset management software.... |
| Zendesk - Help Desk Software & Support Ticket System Zendesk is the leading cloud-based help desk software and support ticketing system wit... |
| Zoho Support Zoho Support is a web-based help desk and customer support software that provides a systematic, stre... |
What is Help Desk and Ticket Management Software?
Help Desk Software is the solution behind many companies' provision of helpdesk technical support services to their customers; it is accessed by staff fielding support calls or emails and taps into the company's problem resolution knowledgebase. It also logs and tracks users' ticket requests for help.
Online Help Desk and Ticket Management Software Comparison
Use GetApp.com to find the best help desk and ticket management software and services for your needs. Our intuitive directory allows you to make an easy online help desk and ticket management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.
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