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What is Help Desk and Ticket Management Software?
Help Desk applications are the solution behind many companies' helpdesk technical support services to their customers; it is accessed by staff fielding support calls or emails and taps into the company's problem resolution knowledgebase. It also logs and tracks users' ticket requests for help. Choosing the best help desk software for your business needs can be the first step for a successful customer relationship.
Help Desk and Ticket Management Software Comparison
Use GetApp to find the best help desk and ticket management software and services for your needs. Our intuitive directory allows you to make an easy online help desk and ticket management software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.
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