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Help Scout

Software by Help Scout

Simple Help Desk Software for Small Business

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• 5.0
• 13 reviews
• 1,643 followers

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Key Features of Help Scout

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Overview of Help Scout

Help Scout empowers small businesses to deliver great customer service with easy to use and affordable help desk software. Get setup in 4 minutes, as there is nothing to re-brand. Help Scout can save your business thousands annually versus more complex customer service solutions.

Specifications

Help Scout Pricing

Benefits

What differentiates Help Scout from a typical help desk is the customer experience. Users don’t have to create an account or manage “tickets” in a complex system. Communications look just like a normal email thread and maintain the all-important personal touch.

User Reviews for Help Scout

  Great App

Help Scout is the best app I've used in a LONG time. It's simple and just works perfectly. Very impressed!

— Carl Mercier, Codified Inc (26th of December, 2012)

  "Thanks for a truly awesome piece of software..."

The more we use HelpScout, the more we love it (and so do our customers!!) Thanks for a truly awesome piece of software that really is making a HUGE difference to our business.

— Andre Tanguy (11th of December, 2012)

  Personal Touch

“We love it! Help Scout allows us to quickly and easily manage and reply to a large volume of email while still being able to interact with each and every customer one on one. It does exactly what we need without all the superfluous bells and whistles that ultimately just get in the way of focusing on what is most important: reliably communicating directly with our customers. ”

— Carl, Rocket Genius (9th of November, 2012)

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Watch Help Scout in Action

Integrations

Vendor Native Integrations