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When I Work Logo
When I Work
4.5
(1K)

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Staff scheduling, time tracking, communication & attendance

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(171)

When I Work Pricing, Features, Reviews and Alternatives

When I Work product overview

Price starts from

2.50

/user

Per month

What is When I Work?

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Send the schedule to staff with just a click—they can get it via notification, email, or text. Activate Time & Attendance to let employees use a mobile time clock through their own device or one you set up as a terminal. Manage shift requests, time off and availability and easily let employees communicate with each other. You can even integrate your payroll provider to streamline the process even more.

Key benefits of using When I Work

Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Webinars
In Person
Documentation
Live Online
Videos

When I Work pricing information

Value for money

4.4

/5

1K

Starting from

2.50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

When I Work features

Functionality

4.3

/5

1K

Total features

109

19 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Reporting & Statistics
Alerts/Notifications
API
Employee Database
Data Import/Export

When I Work users reviews

Overall Rating

4.5

/5

1K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

672

297

75

20

13

Pros
I like the ease of scheduling and the ease of accessibility. My employees enjoy having their schedule at their fingertips at all times.
It utilizes all of my employees' availabilities and I love having the ability to see that my employee has acknowledged their schedules.
We loved all of the features and integrations. With the new law that was supposed to go into effect for salary overtime, this was the perfect software to choose.
Cons
I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!).
My only bad experience is that I had to restart my phone a few times because of the GPS problems when I was trying to clock in, which was annoying and time-consuming.
If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.

Overall rating contenders

When I Work FAQs

How do I schedule on When I Work?

When I Work includes Auto Scheduling to create work schedules with a single click, and Schedule Templates to create multiple schedules without starting from scratch. When a creation is scheduled, staff availability is displayed using red/green indicators so managers can easily see who is available to work a given shift.


How do I confirm shifts on When I Work?

When I Work automatically prompts users to confirm their shifts if required by their employer. Unconfirmed shifts are highlighted yellow, and users are automatically notified of outstanding unconfirmed shifts in the app. Users can confirm all assigned shifts or individual shifts, or snooze the notification to be reminded later. Users can also drop or swap conflicting shifts with their colleagues, or contact their manager to resolve the conflict.


How do I sync When I Work to Google Calendar?

To sync When I Work with Google Calendar, navigate to the "My Schedule" page and click on Calendar Sync. Copy the link for the desired schedule (My Schedule, OpenShifts, or Entire Schedule). In Google Calendar, click "Add" and then "From URL." Paste the URL from When I Work into the text box, then click "Add Calendar."


How do I use the When I Work app?

Log into the When I Work app using either an email and password or connected Google Account. Managers can then create, view, and publish staff schedules, monitor time off requests and shift trades, and message staff one-on-one or in groups. Employees can clock in/out of shifts, confirm their schedules, request time off, and more.


How do I clock in on the When I Work app?

To clock in through the mobile app, tap the "Clock In" button on the dashboard. Add any notes if required, then tap "Clock In" to clock in for the shift.


What does When I Work cost?

When I Work offers 3 subscriptions levels, billed per user per month. Plans start from $4 per user per month for the Essentials plan, $6 per user per month for the Advanced plan, and $8 per user per month for the Complete plan, each with a 14-day free trial. See more pricing information and plan specifics at https://www.getapp.com/hr-employee-management-software/a/when-i-work/pricing/


Is there a free version of When I Work?

No, there is no free version of When I Work. However, When I Work offers a 14-day free trial for users to test out the software's features, and paid plans start from $4 per user per month.

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