iLinc for Support

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Overview of iLinc for Support

Deliver powerful customer service and support remotely. Customers need your help to troubleshoot a problem? Dramatically decrease the time it takes to resolve a caller's dilemma by seeing it immediately through iLinc for Support. Remote desktop sharing means you can see what you customer is doing and troubleshoot with them, instead of flying blind. iLinc uses established industry-standard security protocols (SSL & AES), which eliminate technical concerns by effectively navigating complex network or firewall environments.

Specifications

Categories· Customer Service Software · Remote Access Software
SmartSignin
  • · Proprietary Single Sign-On (SSO)
  • · Centralized Provisioning, Monitoring & Control
  • · Strong Authentication
  • · On Premise or Cloud Deployment
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SmartSigninInternet & Online
Qbox.io Hosted Elasticsearch
  • · Powerful search and analytics on the bleeding edge
  • · Scalability at your fingertips whether 1 or 50 nodes
  • · On-demand around the globe
  • · Resizable multi-node clusters
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Qbox.io Hosted ElasticsearchData management
SecuTransfer Professional Edition
  • · Highly secure: end-to-end encryption
  • · Unlimited data transfer
  • · Outlook plug-in, send files directly from Outlook
  • · Optional modules: SubmitBox, Datarooms, workflow, ...
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SecuTransfer Professional EditionIT Management
SmartCryptor
  • · Secure File Sharing
  • · Unique Security Architecture
  • · Absolute Security and Privacy
  • · Client Side Key Management
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SmartCryptorIT Management
FlashPanel
  • · Discrete Email Audit Monitoring
  • · Google Groups Management
  • · Policy Scheduling & Enforcement
  • · Shared Contacts Management
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FlashPanelSecurity & Compliance
CloudEntr
  • · Single Sign On
  • · Password Manager
  • · Strong Authentication
  • · Mobile access and management
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CloudEntrIT Management
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