Deliver powerful customer service and support remotely. Customers need your help to troubleshoot a problem? Dramatically decrease the time it takes to resolve a caller's dilemma by seeing it immediately through iLinc for Support. Remote desktop sharing means you can see what you customer is doing and troubleshoot with them, instead of flying blind. iLinc uses established industry-standard security protocols (SSL & AES), which eliminate technical concerns by effectively navigating complex network or firewall environments.
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